Марина
Customer Support Specialist, Assistant
- Вік:
- 28 років
- Місто:
- Київ
Контактна інформація
Шукач вказав телефон та ел. пошту.
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/10510085
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UKRAINE · [
24.02.1996
PROFILE LANGUAGES
1.5 experience as a Customer Support Representative and 4.5 as a Recruitment Administrator
English
Skills: problem-solving, troubleshooting, customer service, translation; responsible,
French
detail-oriented, empathetic, and active listening.
Telegram: @maryna_chichkova
EMPLOYMENT HISTORY
Recruitment Administrator, Ciklum
May 2019 — Oct 2023, Kyiv, Kyiv City, Ukraine
• dealt with recruitment-related issues
• reviewed candidates sent by Ciklum's employees through the company Referral Program
• worked with the IT team: tested new systems and features, gave feedback to the team,
reported bugs
• sent a weekly mailing, took part in creating concepts and designing the mailing, cooperated
with the Employer Branding team
• worked with payments in Navision
• communicated with job boards
• mentored 3 employees
• kept up with the company's and team's updates
• written communication in English
• worked in an international team, communicated with colleagues from different sites
Tools: Jira, Navision, MailChimp, Stripo
Customer Solutions Representative, WIX
Jul 2017 — Dec 2019, Kyiv, Kyiv City, Ukraine
• provided customer support on a variety of topics: creating websites, issues with domains,
SEO, billing
• worked with the IT team: reported bugs, provided feedback to customers
• always learned about new product features and supported customers on them
• written communication in English
• worked in a team, communicated with colleagues all around the globe
Tools: Wix, Jira, Monday
EDUCATION
Taras Shevchenko National University of Ukraine, BS
Sep 2013 — Jun 2017, Kyiv
Translation from English
INTERNSHIPS
Translator, European Journalism Observatory
Jul 2016 — Jul 2016
Translation articles from English
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