Аліна

Alina Pashun
Manager In Insurance
Studious owner of business and general manager offering 20 years of extensive experience in insurance
Top-tier skills in business and operations management. Analytical problem solver and critical thinker with
remarkable decision-making and multi-tasking abilities.

Contact Work History
Address 2007-01 - Owner
Munich, Grunwald, 82031 Current AGAMI LLC, Kyiv, Ukraine
Phone Providing all types of insurance (from motors
[відкрити контакти](див. вище в блоці «контактна інформація») types like CASCO, third part liability to cargo,

E-mail professional liability and providing individual

[відкрити контакти](див. вище в блоці «контактна інформація») programs) from more than 20 insurance
companies like: Colonnade (Fairfax), Allianz
LinkedIn
Ukraine, ARX (Fairfax), USG (Vienna Insurance
https://www.linkedin.com
Group-VIG), Knyazha (VIG), INGO Ukraine, TT
/in/%D0%B0%D0%BB%D0
Club and so many others.
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More than 1000 happy clients from individuals to
big companies like: Budpostach ( leading
Skills national operator of the market for professional
equipment and tools in Ukraine), Kaskade-
Business
Medical (Distributor af Heel in Ukraine, heel.ua)
planning Excellent
Damco Ukraine (part of Maersk), INDAR (plant
Partnership which is producing insulin), UkrTrans etc.
development Very Good Founded and managed Insurance agency
AGAMI business, growing revenue to $200 000 in
Relationship first years.
building Excellent
Applied performance data to evaluate and

Negotiation improve operations, target current business
Excellent conditions and forecast needs.
Managed day-to-day business operations.
Verbal and
Cultivated forward-thinking, inclusive and
written Excellent
performance-oriented business culture to lead
communicati
industry in innovation and push progress.
on
Developed sales presentations and promotion
Consulting initiatives to key accounts to drive product sales
Excellent and increase brand awareness.
Generated revenues yearly and effectively
Marketing capitalized on industry growth.
Very Good Enhanced operational efficiency and
productivity by managing budgets, accounts
Client Service
Excellent and costs.
Aligned branding initiatives and sales strategies
Business
with client goals.
administration Excellent
Set, enforced and optimized internal policies to
Strategic maintain responsiveness to demands.

planning Very Good Developed key operational initiatives to drive
and maintain substantial business growth.
Established, optimized and enforced business
policies to maintain consistency and high-quality
standards across industry operations.
Used knowledge of market trends to create
value-added solutions resulting in significant
increase in revenues.
Discovered areas of improvement by generating
quarterly operational and sales reports.
Recruited, hired and trained initial personnel,
working to establish key internal functions and
outline scope of positions for new organization.
Assessed supplier quality to maintain tight cost
controls and maximize business operational
performance.
Established and administered annual budget with
controls to prevent overages, minimize burn rate
and support sustainability objectives.
Monitored market conditions to set accurate
product pricing and take advantage of
emerging trends.
Remained up-to-date on current trends and
attended industry trade shows and markets to
view and order inventory.
Conducted target market research to scope out
industry competition and identify advantageous
trends.
Optimized team hiring, training and
performance.
Consulted with customers to assess needs and
propose optimal solutions.

2005-02 - Depyty Director of Corporate Sales
2007-01 Department
PZU Ukraine, Kyiv, Kyiv
Offered friendly and efficient service to
customers, handled challenging situations with
ease.
Learned new skills and applied to daily tasks to
improve efficiency and productivity.
Participated in continuous improvement by
generating suggestions, engaging in problem-
solving activities to support teamwork.
Worked with customers to understand needs and
provide excellent service.
Managed team of employees, overseeing hiring,
training, and professional growth of employees.
Prepared variety of different written
communications, reports and documents.
Handled 80 calls per day to address customer
inquiries and concerns

2002-06 - Head of the Cargo Insurance Department
2005-02
Skaid-West , Kyiv, Kyiv
Underwriting of cargo, liability on transport
(carriers, forwarders, transport and warehouse
operators, etc.),
Settlement of losses: created clear strategy for
working with simple cases and non-standard
cases like general average with balance of
comfort, speed of settlement and sufficiency of
package of documents and evidence of
occurrence of insured event and its size was
achieved.
Created new products like customs carrier liability
insurance after creating new law in Ukraine.
Did courses for sale managers inside company.
Every month did more than planing level of sales
and financial result.
Conducted research, gathered information from
multiple sources and presented results.
Learned new skills (courses of time management)
and applied to daily tasks to improve efficiency
and productivity.
 Increased customer satisfaction by resolving
issues.
Was deep connected with law department in
court cases, creating new agreements etc.
Did 10% sales from "cold" calls.
Was managing more than 10 tasks in same time.
Led projects and analyzed data to identify
opportunities for improvement

Education
1999-09 - Master of Science: Computer Networking
2006-06 And Telecommunications
Institute of Telecommunication of NTUU "KPI" - Kyiv,
Ukraine

Interests

Sport: TRX, diving, swimming, dancing

Art: singing, playing celo