Мирослава

PERSONAL INFORMATION

Title
Miss
First and last name
Myroslava Butrym

Date of birth
14- Sept-1985

Current position
Unemployed
e-mail
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Current address
Flat 13 The Pinnacle, Cottage Terrace, Nottingham NG1 5AS Englad
Mobile phone
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DEGREES AND PRFESSIONAL EXPERIENCES

Degree
Bachelor Degree in Law, National University of State Tax Service of Ukraine, Irpin, Kyiv Oblast, Ukraine, 2006.

Master Degree in Tax Law, National University of Sate Tax Services of Ukraine, irpin, Kyiv Oblast, Ukraine, 2007.

Previous Employments

Jun 2017 – Jun 2022
Quadrasoft IT company, Kyiv, Ukraine
Quadrasoft is a CRM systems development company with the provision of a full range of implementation, support, analytics and consulting services for pharmaceutical companies.

Positions held within Quadrasoft:

Feb 2019 – Jun 2022
Sales Manager
Director of Sales for the CRM system in Uzbekistan. Sales management in Ukraine. Involved in all the procedures of sales and customer services, including new clients contact and product presentation, commercial proposal, negotiations, draft and approval of contracts, comprehensive support and training of new and existing customers. Continuous involvement in software development requests from clients, effectively communicating any technical tasks and feedbacks to IT programmers.

Jun 2017 – Feb 2019
Customer Support Manager
Database administration, clients training and support, reports analysis and preparation.

Aug 2007 – May 2017
State Tax Service of Ukraine, Volyn Oblast, Ukraine
Fully transparent, modern and technological Tax service providing high quality and convenient services to the taxpayers, effectively administering taxes, fees, payments and showing intolerance towards corruption.

Positions held within the Tax Service of Ukraine:

Apr 2011 – May 2017
Chief Tax Inspector
Managing and developing the inspection engagement process; developing effective relationships with the taxpayers; performing quality review of tax inspection work; continuously pursuing quality, and professional ethics and development; reviewing and reporting any issues encountered during the inspections.

Aug 2007 – Apr 2011
Senior Tax Inspector
Tax control in the fiscal cash register control; participation in tax inspections.

Other experiences/certificates

Feb 2017 – May 2017
SQL course for beginners, Kyiv, Ukraine

2020
Professional Negotiator Club courses, Kyiv, Ukraine:
• Preparation for negotiations
• Sales technologies
• Psychotypes in negotiations
• Negotiation matches

July 2022
Pearson Edexcel Functional Skills qualification in English at Entry Level 2

July 2022
Pearson Edexcel Functional Skills qualification in Mathematics at Entry Level 2

Dec 2022
IT Project manager course, Project Management Institute – Laba.

June 2023
Pearson Edexcel Functional Skills qualification in English
Level 1

June 2023
Pearson Edexcel Functional Skills qualification in Mathematics at Level 1

Language knowledge

Ukrainian: Mother tongue
Russian: Fluent
English: Intermediate – currently studying Functional skills intermediate course

Technology
Remarkable experience in MS Office software package; experienced working with databases using Microsoft SQL; knowledgeable about CRM software; extensive experience using remote work and meeting platforms (e.g. Teams, Zoom, TeamViewer, Skype, etc.).

Date, 28 – 04 – 2024
Myroslava Butrym