Ingyoroko

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JOSHUA SERUMUN INGYOROKO

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Abuja, Nigeria | Available Remotely & On-Call

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[відкрити контакти](див. вище в блоці «контактна інформація»)

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Instagram: @joshuasampercy
TikTok: @joshuapercy0

Professional Summary

Detail-oriented and highly flexible On-Call Tourism Manager with over 6 years of experience
providing travel coordination, virtual guest support, and destination planning services. Proven
ability to manage remote bookings, respond to urgent client needs, and create tailored travel
experiences across Nigeria and West Africa. Skilled in cultural consulting, crisis handling, and
cross-platform communication. Currently pursuing an MSc in Risk & Disaster Management,
offering valuable insight into safe travel logistics and emergency preparedness.

Core Competencies

Virtual Tour & Travel Planning

On-Call Guest Support (Remote & Hybrid)

Cross-Cultural Communication

Travel Risk Awareness & Crisis Coordination

Destination Research & Experience Design

Flight & Accommodation Coordination

Vendor & Partner Liaison

Tourism Policy Understanding (Academic)

Professional Experience

Remote Tourism Consultant (Freelance)
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Nigeria – Remote Clients (Lagos, Accra, Kigali, Nairobi)
January 2022 – Present

Designed travel itineraries for international and domestic travelers via phone, email, and chat.

Provided 24/7 virtual assistance for last-minute changes, emergencies, and rebookings.

Coordinated with international travel partners, hotels, and tour operators.

Used tools like Google Workspace, Zoom, and WhatsApp Business for communication and file
sharing.

Tour Planning Associate (Part-Time)

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WestAfricaTravelHub (Online Platform)
June 2019 – December 2021

Conducted remote research on destinations, cultural tips, and visa logistics.

Assisted travelers with digital onboarding and provided multilingual destination support.

Supported team with curated content for newsletters, blog entries, and location briefings.

Created travel safety briefings aligned with global health guidelines.

Tour Logistics Assistant

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Independent Projects – Cross-Nigeria Road Tours
April 2017 – May 2019

Supported multi-state tourism trips across Nigeria (Obudu, Lagos, Osogbo, and Jos).

Handled documentation, vendor confirmations, and field coordination.

Assisted tourists with translation, cultural context, and site navigation.
Education

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M.Sc. Risk and Disaster Management (In Progress)

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Nasarawa State University, Keffi
2024 – Present

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B.Sc. Political Science

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Benue State University, Makurdi
2016 – 2021

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SSCE – Senior Secondary School Certificate

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Baptist High School, Makurdi
2009 – 2015

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FSLC – First School Leaving Certificate

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Shepard Heritage Academy, Makurdi
2003 – 2009

Certifications

Diploma in Conflict Management – Alison University (2024)

Diploma in Fitness & Wellness – Alison University (2024)

(Optional to Add: Certificate in Tourism Marketing or Travel Technology)

Technical Skills

Remote Scheduling Tools (Calendly, Trello, Google Calendar)

Travel Management Systems (basic use of Amadeus, Booking.com, TripIt)

Communication Tools (Slack, WhatsApp Business, Zoom)

Document Handling (Google Docs, PDF editors, Canva)
Languages

English – Fluent