Ingyoroko

serumun
INGYOROKO
Customer Representative

CONTACT ME PROFILE
I'm a customer service professional with more than 4 years of
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experience helping people, solving problems, and building good
[відкрити контакти](див. вище в блоці «контактна інформація») relationships with clients. I’m comfortable handling all kinds of
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inquiries, keeping things well organized and documented, and
Telegram:@joshuapercy making sure every customer walks away happy.
I’m dependable, pretty organized, and genuinely care about
House A38 City Homes Estate
giving great service. I do well working on my own or as part of a
team, I pick things up quickly, and I’m always eager to learn and
improve.
EDUCATION
M.Sc. Risk and WORK EXPERIENCE
Sales Rep, Airtel Nigeria, Makurdi
Disaster Management
October, 2015 — September, 2016
2024 - 2026
Involvement in salesof sim cards to Nigerians.
Coming up with marketing strategies to improve brand outreach.
B.Sc. Political Science Creation of marketing materials and resources.

BenueStateUniversity,Makurdi
2016-2020
Data analyst/collector, Catholic Relief Service, Makurdi
March, 2018 — August, 2021
Diploma in Alternative Dispute
Collection of data and inputting the data on the the CRS platform.
Resolution Collection of data and inputting the data on the the CRS platform.
Alison
2024 University (Online) Data collation for CRS.
Data analysis for CRS.

Senior Secondary School
Certificate Moderator ,Logical Moderator Solutions
Baptist High School, 2021 — 2022
Makurdi Attended to customer concerns and inquiries.
Kept detailed logs of customer conversations.
2010-2015
Reviewed conversation logs and flagged trouble areas for technical specialists.

Account Executive, Primelis
November, 2023—March, 2024
Reached out to potential clients through cold calls and scheduled meetings to
present SEO services and generate new business opportunities.
Managed professional email correspondence to maintain client relationships,
provide updates, and ensure timely responses to inquiries
Conducted targeted outreach to build partnerships, strengthen client SEO
campaigns for improved online visibility.
SKILLS FHost, Zezura YouTube Channel
March, 2022 — july, 2022
Time Management
Researched and developed scripts for the channel.
Communication Presented scripts on video.
Microsoft Created logs for planned content hours.
Adaptability
Fast Learner
Video Editing
Active Listener
Ability to Work Under
Pressure
Basic Data Analysis

HOBBIES
Gaming
Writing Poetry
Watching Anime
Reading
Traveling
Adventuring
Having Conversations
Meeting New People
Working Out