Костянтин

Kostiantyn
Khrunyk
Contact Summary
Ivano-Frankivsk, Ivano- Dedicated Customer Service Representative skilled in managing communications regarding freight
Frankivsk oblast
operations. Coordinates timely pick-up and delivery appointments to optimise efficiency and enhance
[відкрити контакти](див. вище в блоці «контактна інформація»)
customer satisfaction.
[відкрити контакти](див. вище в блоці «контактна інформація»)

Experience
Skills
• Fleet management Fleet manager / Afterhour specialist.
Run Direct | Apr 2025 - Current
• Fleet optimisation
• Facilitated roadside assistance and repair services to minimise truck downtime.
• Vehicle maintenance
• Assessed drivers' PTI reports to guarantee safety and maintenance compliance.
• Multitasking
• Oversaw drivers' schedules to guarantee punctual pickups and deliveries, encompassing overnight

operations.
Education
• Conveyed shipment status updates to brokers.

Oliyevo-Korolivska Gymnasium
CSR (Customer service representative)
• 2009-2018
Arka Express | Sep 2024 - Apr 2025
Incomplete secondary
• Managed all customer communications regarding freight operations.
education.
Scheduled timely pick-up and delivery appointments for optimal efficiency.

Ivano-Frankivsk Professional Ensured punctuality of trucks during pick-up and delivery processes.

college Entered loads into systems and closed transactions on customer portals.

• 2018-2022
Account receivable clerk
Teacher of english language
Anchor Express | Jan 2022 - Sep 2024
at primary school
• Collected documents for credit setup to facilitate timely processing.
(junior specialist)
Checked emails for updates and communications daily.

Vasyl Stefanyk Precarpathian Generated reports to monitor progress and performance.

National University Updated system records to ensure accuracy and compliance.

• 2022-2025

Bachelor's Degree in Languages
Philology (English and
• English - B2 (Upper-intermediate)
French)
• Ukrainian - C1 (Native speaker)

• Russian - C1 (Native speaker)