Євгеній

Yevhenii Zubanov
Summary

Experienced IT-engineer (System Administrator/Technical support/Cloud engineer) with 5+ years in IT - from
customer support to enterprise infrastructure. Skilled in Atlassian, Google Workspace, Azure, M365, VMware,
Manage Engine, Backup technologies and cross-platform administration (Windows, Windows Server, MacOS).
Known for problem-solving mindset, adaptability, and ability to support and scale systems in fast-paced
environments. Open to relocation.

Tech stack

Jira Software | Jira Service Management | Confluence | Atlassian Assets | Automation for Jira | API integrations
| Azure | Microsoft 365 | Google Workspace | PowerShell | SCCM | VMware | Intune | Kandji | Jamf | Slack |
Qualys | Synology | Exchange | Citrix | Hyper-V | Windows Server | Vibe Coding| ManageEngine | ESET

Experience

SFORS Remote Cloud Engineer Oct 2025 - Present

● Google Workspace administration (superadmin).
● Google Cloud administration and coding.
● Atlassian administration (Jira Software, Jira Service Management, Confluence, Atlassian Assets, Rovo
Agents, and Automation; development and support of workflow automations and REST API integrations).
● Slack administration (workflows, bots, apps configuration).
● Manage Engine administration.
● ESET and Crowdstrike administration.
● Cloud services administration (Zoom, Claap, Discord, Claude, ChatGPT, Microsoft365, Miro, Typefor,
CloudFlare, DASH, GitHub, GitLab).
● Synology Active backup for Google Workspace.
● Migration (Google Workspace to Google Workspace, Confluence Onprem to Confluence Cloud).
● Security audit, active collaboration with the security department in setting up and finding solutions to
create a more secure working environment.
● Active collaboration with the architecture department in finding solutions and customizations to meet the
company's cloud needs.
● Creating monitoring applications for security alerts from Google Workspace, Atlassian, and monitoring the
state of cloud applications.
● Managing a team of three people.
Сredit Agricole Hybrid System Administrator Oct 2024 - Oct 2025

● Office365 administration.
● Microsoft Azure administration (GA role).
● Exchange on prem administration.
● Microsoft Intune administration.
● SCCM administration.
● Google Workspace administration (superadmin).
● NAS administration
● Atlassian administration (org admin)
● VMware vSphere Administration.
● Creation of new Windows servers and maintenance of existing ones (virtual and on-premise)
● Remote hardware management (computers and laptops (Windows, MacOS), printers)
● Assistance to users with technical problems in the use of computer equipment and software.
● PowerShell scripting.
● Citrix Systems administration.
● Close cooperation with the cybersecurity and IT architecture departments to update systems and set up a
stable structure for uninterrupted operation.
● Monitoring - Qualys.

TEAM International Remote System Engineer Oct 2021 - Oct 2024

● Office365 administration.
● Atlassian site administration (Jira, Confluence, Jira Service Management, Bitbucket).
● Microsoft Azure administration (GA role).
● Google Workspace administration (SA role).
● Exchange on prem administration.
● Microsoft Intune administration.
● System stability monitoring (Agent monitoring ‑ Dynatrace, Datadog).
● Okta Verify administration.
● VMware vSphere Administration.
● Remote hardware management (Windows servers, laptops, printers)
● Assistance to users with technical problems in the use of computer equipment and software.
● MacOS administration (Kandji, Jamf).
● RingCentral administration.
● Admin By Request administration.
● PowerShell scripting.
● Postman (API relevance check, API troubleshooting).
● Mentoring
 SEOlib Odesa, Ukraine Customer and Technical Support Specialist, QA-engineer May 2021 - Oct
2021
● Checking the quality of software and detecting bugs.
● Setting bugs and tasks in Jira.
● Keeping minutes of meetings.
● Technical assistance to customers in case of problems with the service.
● Product testing of competitors.

Education

● Odesa National Medical University - General Doctor - Odesa - Aug 2014–Jul 2021

● ActPro - QA-engineer - Odesa - Jan 2021-Apr 2021

Certifications & Additional trainings

Microsoft
(https://learn.microsoft.com/en-gb/users/yevheniizubanov-7999/transcript/7kw2nhmzrgx1pxe?tab=credentials-
tab):

● MTA: Windows Server Administration Fundamentals 2021

● Microsoft Certified: Azure Fundamentals 2023

● Microsoft 365 Fundamentals 2023

● Microsoft Azure Data Fundamentals 2023

● Administering Information Protection and Compliance in Microsoft 365 2024

Google

(https://www.cloudskillsboost.google/public_profiles/729647e8-c8ea-44a5-928b-c3f9369778b3):

● Introduction to Google Workspace Administration 2022

● Planning for a Google Workspace Deployment 2022
● Managing Google Workspace 2022

● Google Workspace Security 2022

● Google Workspace Mail Management 2022

Language

● English (Upper intermediate)
● Ukrainian (Fluent)