Особисті дані приховані

Dmytro Ostafiichuk

Intermediate QC Engineer

Summary of I have almost 5 years of experience as software engineer at project where I had different
Qualifications assignments: support engineer, support analyst, implementation engineer/technical consultant.

Later I have switched position to QC engineer and worked with a number of quite different projects
afterwards. Most of the time I had to deal with manual testing of web applications, mobile
applications (both iOS and Android) and have some experience in WPF desktop application testing
and accessibility testing. I have created and kept up-to date test documentation (test plan, test
strategy, test coverage matrix, bug tracking log, test cases, use case scenarios, checklists) and QC
onboarding plan; registered and managed defect reports; collected test summary data and
provided test execution and test summary reports for stakeholders. Additionally, I have been a
mentor for new team members (both internal and on the client side).

I am always open to something new and accepting the challenges with interest, which in tandem
with my learning ability produces successful results. Good internal and external teamwork attitude
and communication skill is about me. I am responsible and organized person, I can adjust priorities
and I don’t lose focus on details.

Education Vasyl Stefanyk Precarpathian National University (2006 – 2012)
Faculty: Department of German Philology
Degree: MA in Philology

Skills
Atlassian JIRA HTML
Tools/technologies MS Azure DevOps CSS
I worked upon TestRail JavaScript (basic)
MS Azure Cosmos DB XML
MS SQL Server JSON
MS Visual Studio SVN
MS Visual Studio App Center Database and SQL
phpMyAdmin REST API
Salesforce
Trello
Swagger
Postman
AppSpector
Firebase
Citrix
EPIserver
Fiddler
Chucker
Proxyman
Jenkins
CloudBees SDA
Rancher
VoiceOver/NVDA/TalkBack

Experience

Personal organizer app

Project Description: Web and mobile (iOS and Android) application, that allows to control personal property, budget,
credit score, effectively organize time management, store and manage documents, chat with
other users from your network.
Customer: US company

Involvement 8 months
Duration:
Project Role: Manual QC Engineer

Responsibilities: analyzing and grooming requirements
work on user stories and tasks according to the requirements
preparing test design documentation
finding defects in the software (manual testing)
reporting, tracking and processing defects

Project Team Size: 30 team members

Tools & Technologies: Atlassian JIRA and Confluence, TestRail, Postman, Chucker, Proxyman, Firebase, MailHog,
NordLayer VPN, Figma

Telehealth and telemedicine provider apps

Project Description: Web and mobile (iOS and Android) healthcare apps that allow users to schedule visits and connect
with doctors, medical experts and therapists. The project relies heavily on following the WCAG
international standards.
Customer: US company

Involvement 2 months
Duration:
Project Role: Manual QC Engineer

Responsibilities: analyzing requirements
work on user stories according to the requirements
writing test cases in Gherkin format
spinning up and setting up testing EoDs (CI/CD in AWS and Azure)
finding defects in the software (manual testing)
accessibility testing (WCAG compliance)
executing regression tests runs (automation tests)
reporting, tracking and processing defects
conducting external demo

Project Team Size: 6 team members

Tools & Technologies: Atlassian JIRA and Confluence, MS Visual Studio App Center, Azure VPN, Jenkins, CloudBees SDA,
Rancher, GitHub, TestRail, Figma, Miro, VoiceOver, NVDA, TalkBack

Software and service solutions company

Project Description: Development, maintenance and support of different products for consulting company that
specializes in implementing hardware, software, and service solutions for a variety of businesses,
including law firms, legal entities, educational institutions, and managed healthcare. Products
under development were web/Windows NT services that allow management of NetDocuments
workspaces; desktop tool suit for Worldox migrations; web/desktop WPF time tracking app; web
app that allows customers to manage their practice data; SurePrep integration with
NetDocuments.
Customer: US company

Involvement 8 months
Duration:
Project Role: Manual QC Engineer

Responsibilities: refining user stories and analyzing requirements
work on user stories according to the requirements
writing user stories testing criteria
writing and executing checklists and test cases
finding defects in the software
reporting, tracking and processing defects
collecting metrics
preparing and keeping it up to date project test documentation (test plan, test coverage
matrix, bug tracking log, test summary reports)
preparing and conducting external demos

Project Team Size: 6 team members

Tools & Technologies: MS Azure DevOps, Postman, Swagger, MS Visual Studio, Citrix Workspace, Fiddler

Ecommerce CMS service

Project Description: Web content management system used for online markets. Development/support of both – CMS
and actual online stores’ part.

Customer: US company

Involvement 8 months
Duration:
Project Role: Manual QC Engineer

Responsibilities: work on user stories according to the requirements
writing and executing test cases
finding defects in the software
reporting, tracking and processing defects
preparing and conducting internal and external demos
internal services DB/API testing

Project Team Size: 25+ team members

Tools & Technologies: MS Azure DevOps, EPIserver CMS, Swagger, MS Azure Cosmos DB

Online stores mobile apps

Project Description: Ecommerce mobile apps for stores selling supplement products. Platform: iOS/Android.

Customer: US company

Involvement 10 months
Duration:
Project Role: Manual QC Engineer

Responsibilities: analyzing requirements
work with user stories according to the requirements
writing and executing test cases
finding defects in the software
tracking, reproducing and processing defects

Project Team Size: 5 team members

Tools & Technologies: MS Azure DevOps, AppSpector, MS Visual Studio App Center

Customer service AI application

Project Description: Digital Knowledge Assistant chatbot that automatically ingests content and uses it to answer
customers' questions. Partner API integration, integration with Facebook Messenger.

Customer: US company

Involvement 3 months
Duration:
Project Role: Manual QC Engineer

Responsibilities: writing and executing test cases
work with user stories according to the requirements
finding defects in the software
logging, tracking and processing defects
responsive UI testing

Project Team Size: 5 team members

Tools & Technologies: MS Azure DevOps

Digital analytics application

Project Description: Web application which allows to measure AI-powered customer analytics data tracked and
gathered through conversion across clients’ websites and applications.

Customer: US company

Involvement 2 months
Duration:
Project Role: Manual QC Engineer

Responsibilities: executing test cases
work on user stories according to the requirements
finding defects in the software
tracking, reproducing and processing defects

Project Team Size: 9 team members

Tools & Technologies: Atlassian Confluence, JIRA XRAY

Nutritional supplements online stores

Project Description: Web stores selling different types of biotechnology-related products like food additives,
probiotics, CBD products etc. Separate websites were created for different countries of North and
Latin America (with English, French, Spanish localization).

Customer: US company

Involvement 8 months
Duration:
Project Role: Manual QC Engineer

Responsibilities: requirement analysis
writing and executing test cases
writing use cases
work on user stories according to the requirements
finding defects in the software
tracking, reproducing and processing defects
creating knowledgebase documentation
lot of ad hoc and exploratory testing

Project Team Size: Up to 5 team members

Tools & Technologies: MS Azure DevOps, VPN

Mobile applications for in-store purchase model

Project Description: Mobile apps for iOS devices that covers the whole process of instore purchase for both –
customers and store staff members (registration/making orders/payment/processing
orders/delivery or in-store pickup options). The apps were specific to different Asian locales
(Korea, Japan, Taiwan) based on language and purchase flow.
Customer: Asian subsidiary of US company

Involvement 4 months
Duration:
Project Role: Manual QC Engineer

Responsibilities: requirement analysis
writing and executing test cases
work on user stories according to the requirements
finding defects in the software
tracking, reproducing and processing defects

Project Team Size: 5 team members

Tools & Technologies: MS Visual Studio App Center, Swagger, Citrix Workspace, MS Azure DevOps, API, VPN

Competency development system service

Project Description: Project oriented on web app for competency based and informal learning using competency
models and development system through skill assessment functionality. With its help clients
(tenants) optimized their internal culture of learning, employee retention and workforce agility,
personalized learning and alumni development. The company is pretty small but has lots of big
enterprise clients as tenants (Cisco etc.)
Customer: US company
Involvement 2 years
Duration:
Project Role: Manual QC Engineer

Responsibilities: requirement analysis
preparing documentation, test cases, checklists according to the requirements.
finding defects in the software.
tracking, reproducing and processing defects
mentoring others

Project Team Size: 7 team members

Tools & Technologies: MS SQL Server, Trello board, MS Azure DevOps, Swagger, Postman, Oracle VM VirtualBox

Customer Ratings & Reviews UGC provider (SaaS)

Project Description: Large enterprise project intended to optimize business activities of B2B oriented digital oriented
company. Their services offer various products that allow end-users to submit
reviews/comments, to post answers/questions, to link their social network accounts to upload
media content on retailers’/vendors’ websites with an aim of interacting between them in
different ecommerce as well as non-commerce ways. Additionally, customer provided wide range
of analytics services for clients.
Customer: US company

Involvement 4 years and 11 months
Duration:
Project Role: Support Engineer, Support Analyst Tier1/Tier2, Implementation Engineer

Responsibilities: software support and analysis
hosted and API integration of new clients
communicating with customer
mentoring others
teaching and training others
creating knowledgebase documentation
Project Team Size: Depending on position 5-20 team members.

Tools & Technologies: HTML, CSS, JavaScript, My SQL, SVN, XML, JSON, API, VPN, Atlassian JIRA and Confluence