Nataliia

Nataliia
Luhina
Receptionist/
Administrative assistant

Profile
Highly organized and detail-oriented person with an extensive
working experience in management, education and
administration. Skilled in working in teams and independently,

Contact able to find approach to people of different age groups and
characters, focused on result and problem solving. Open to new
[відкрити контакти](див. вище в блоці «контактна інформація»)
opportunities in international environment to acquire new

[відкрити контакти](див. вище в блоці «контактна інформація») languages, professional skills and gain insights into other
cultures.
Nyvky, Kyiv

Work Experience
Education
May 2007- Present Grade Education Centre/ Self-Employed
East-Ukrainian National University
Bachelor of Production Management Teacher of English/ Corporare Teacher
Developed training programs adapted to students of different levels and different
Completed in 1998
age groups.
Helped students develop the skills to use spoken English in a short time.
Achieved an improvement in the performance of schoolchildren and students in the
first months of classes.
Skill
04.2022 - 08.2022 Aegeo Spas, Paphos, Cyprus
Communication Skills
Assistant Manager
Resilience skills Undertook and settled customer issues with expediency.
Managed telephone calls in English language and front-desk reception within
high-volume environment, performed translation for Ukrainian speaking visitors.
Time management skills Organized appointments for guests through spa-software.
Scheduled therapist for spa services.
Customer service skills Odered office supplies, managed cleaning staff.

Fluency in English / Ukrainian 2000 - 2014 Farmmedtechservicecentre Inc, Luhansk,
and Russian native speaker
Ukraine
Exellent computer skills Accountant/ Chief Accountant
(Microsoft 365, Zoom, Google
Created the Accounting department from scratch.
meets)
Introduced all the modern technologies necessary for efficient operation.
Problem solving Carried out an analysis of the sales market and increased the sales network by 2
times.
Minimized taxes and costs.
Other certificates Successfully passed inspections by the tax authorities and the social insurance
fund.

Sept 2021 | Cambridge Assessment English Reference
CELTA Cambridge English Level 5 Maryna Hordienko Oleg Baranov
Certificate in Teaching English to Grade Education Centre / CEO Farmmedtechservice Inc. / CEO
Speakers of Other Languages
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Email : [відкрити контакти](див. вище в блоці «контактна інформація») Email : [відкрити контакти](див. вище в блоці «контактна інформація»)