Регіна

REGINA UKOLOVA
My excellent communication skills, combined with my relevant work experience,
make me a real asset to any organisation that I work for.

EDUCATION SKILLS CONTACT DETAILS
• 2019 - 2023 • Knowledge of English (C 1) • [відкрити контакти](див. вище в блоці «контактна інформація»)
Karazin National University • Communication skills • [відкрити контакти](див. вище в блоці «контактна інформація»)
bachelor degree • Problem-solving skills • telegram: regina_gorobina
(English translator ) • Attention to details
• Organizational skills
• 2020 - 2024 • Hard-working
Beketov National University • PC skills
bachelor degree • Сopywritng
(logistics)

EXPERIENCE

2019-2024 2021 ( April - June) 2021 (June - December)
LULU Software Resolute logistics
•English tutor •Customer support specialist •Dispatcher

•Responding promptly to customer • Searching loads.
inquiries. • Dispatching truck drivers,
•Communicating with customers maintaining partnership .
through various channels. • Working with documents .
•Processing orders, forms, • Helping in stressful situation.
applications, and requests. • Client support 24/7.
•Communicating and coordinating • Communication with brokers and
with colleagues as necessary. different facilities workers .
•Ensure customer satisfaction and
provide professional customer
support.

2022 October - 2023 April 2023 November - 2024 March 2024 February - now
Load N Go Attlee VIGO Industries
•Recruiter •Recruiter & Marketing Assistant •Copywriter

•Provide analytical and well •Managed full-cycle communication •Creating engaging content.
documented recruiting with both clients and candidates via •Collaborating with AI tools for
reports to the rest of the email, SMS, and phone calls. content generation.
team. •Created and published targeted job •Writing and optimizing a
•Screened resumes and job ads and social media posts website copy and advertising
applications to identify top (Instagram & Facebook) to attract content to meet brand and
candidates based on role- candidates and clients. SEO standards.
specific criteria. •Screened resumes and shortlisted •Managed timelines and
•Communication with clients candidates based on job collaborated with design and
via emails, sms and calls. requirements. marketing teams to ensure on-
•Contributed to team •Balanced multiple tasks daily, time delivery.
coordination by supporting including client interaction,
recruitment workflows and candidate tracking and content
documentation processes. creation.