Анастасія

RESUME
WORK EXPERIENCE:
June 1, 2018 – December 30, 2019
Waitress, restaurant Tbiliso, Kyiv, Ukraine

ensuring exceptional customer service by addressing needs promptly and
creating a positive experience
serving food and beverages with attention to detail, accommodating dietary
preferences and restrictions
ANASTASIIA ensuring compliance with sanitation and safety standards
collecting payments, preparing itemized bills, and processing transactions
CHUBENKO accurately proactively addressing and resolving unusual customer inquiries
Tel:[відкрити контакти](див. вище в блоці «контактна інформація»)
E-mail:
chubenko.anastasiia February 3, 2021
@gmail.com
Interpreter of the Ukrainian-South African business meeting (voluntary work),
Ukrainian Chamber of Commerce and Industry, Kyiv, Ukraine
Place of residence:
Brovary, Kyiv region, ensuring quality translation from Ukrainian to English, with specific and
Ukraine technical vocabulary for a Ukrainian-South African business meeting
using interpreting technology, including microphones, video and the internet

September 1, 2021 – December 31, 2022
Key Account Executive, Everest Transportation Systems, LLC, Kyiv, Ukraine

customers prospection, relations and follow-up
resource management and planning (10 carriers assigned/day)
LANGUAGES: ensuring quality delivery of loads: tracking loads (300 loads/day) and
problems management with partners
Ukrainian – native
January 1, 2023 – November 8, 2024
Russian – C2
Senior Key Account Executive, Everest Transportation Systems, LLC, Krakow, Poland
English – C1
overseeing and controlling all tracking processes, ensuring smooth workflow
ensuring inter-departments communication and partnerships
managing the junior team (8 people): instructing newly hired team members,
providing assistance to them, addressing any challenges that arise in the
workplace

July 1, 2025 – September 30, 2025
IT KNOWLEDGE: Manager Assistant, Havi Logistics Ukraine, Kyiv, Ukraine
MS Office (Word, support General Director and management with administrative tasks and
Excel, PowerPoint, document preparation
Outlook, Access) manage office operations, correspondence, calls, and filing systems
coordinate business trips, meetings, and travel documentation
Adobe
support communications, presentations, and event coordination
Google Suite
Zoom
October 9, 2025 – April 30, 2026
Teams Guest Service Administrator, Skogur Home & Resort, Carpathian Mountains, Ukraine
Graphic Editing
(Canva, Live Movie providing guest support and ensuring a positive customer experience
Maker) managing calls, messages, and daily guest communication
Servio HMS coordinating check-in and check-out procedures
handling guest requests and resolving day-to-day issues
working with hotel management and booking systems

HOBBIES AND PROFESSIONAL DEVELOPMENT:
INTERESTS:
September 1, 2019 – May 31, 2023
Bachelor’s Degree in International Economic Relations - Ukrainian-American
Learning
languages Concordia University, Kyiv, Ukraine;
(German, Italian) Concentration in International Business Studies: Principles of Management, Principles
Sport (dancing, of Entrepreneurship, Principles of Marketing, Managerial Accounting, International
cycling)
Business, World Economics, Microeconomics, Macroeconomics
Traveling 2008 – 2019

Photography General secondary education - Brovary specialized school of grades I-III No. 7
in-depth study of the English language
Art (painting)
PROFESSIONAL DEVELOPMENT:
Business (reading
2023
media „BizBash”,
“Certificate “Model Thinking” – University of Michigan: study of diverse forms of
„Hospitality Net”)
models; developing models to design plans and understand strategic decisions
Technology
2022
(Artificial
“Insta-Vzlet 5.0” Certificate: developing strategic thinking; understanding of consumer
Intelligence and
behavior; adaptability to changing trends and technologies; developing a content
Machine Learning marketing strategy; creating, running and tracking ads on Instagram; promoting
in the field of businesses
medicine,
hospitality and
2021
event
Beyond Borders Case Competition: Designing a case focused on diversity and inclusion
management) strategies for the future of Microsoft - “High Flier” award for the most original
presentation
Sociology
2020
Premium Award Certificate "Top Student"

2019
Certificate "Top Student" in Business English and Computer Science

2019
2nd place Diploma in the first city stage of the All-Ukrainian competition for Scientific
and Research Works of students-members of the Junior Academy of Sciences of Ukraine
in the English section

2019
Certificate of completion of general secondary education (Gold medal), issued by the
Brovary specialized school of grades I-III No. 7 of the Brovary city council of the Kyiv
region

PERSONAL SKILLS:
strong communication skills
exceptional precision and attentiveness in focusing on the smallest
details ability to set up clear goals and prioritize the tasks
a fast learner
a good team player
interested in professional growth
ability to work with tight deadlines
ability to adapt to a new environment