Ganesh

Dr. Ganesh Chinnadurai
Sales Director | Strategic Planning | Client Relations
 [відкрити контакти](див. вище в блоці «контактна інформація») q LinkedIn/Portfolio  Kiev, Ukraine

SUMMARY SKILLS
Diligent customer support with experience managing phone, online and
Strategic Planning
consultative communications with customers. Proactively identified opportunities
and built strong relationships with current and prospective customers. Consistently
exceeded customer support and service expectations by resolving issues quickly. Client Relationship Management
Experienced customer support representative bringing 4 years of quality
performance in customer support supervisory roles. Skilled in mentoring team
Market Expansion Sales Forecasting
members to deliver exceptional service and building team morale through effective
communication and positive performance feedback. Accustomed to defusing
customer dissatisfaction and managing competing priorities with superior results. Contract Negotiation Team Leadership

Tool / Technology Calls CRM Software
EXPERIENCE
Customer Support Representative Sales Training & Development
PIN-UP
2022 Ukraine
• Employed comprehensive benchmarks to establish and monitor customer PASSIONS
service standards for 2 years.
Identified process enhancements to reduce inconsistencies and drive s Innovative Technology
improvements to support ongoing company success. Collaborated with Passionate about leveraging technology to solve
accounting department to review, update and improve financial processes to real-world problems and drive business growth.
achieve revenue goals.
Built strong relationships with field operations team to support business
development opportunities and improve service.
0 Mentoring
Dedicated to mentoring young professionals,
• For the achievements in the role the company promoted me to deal with VIP sharing knowledge and experiences to help
clients through calls and chats for better results in the company. them grow in their careers.

Logistics Specialist
Hermes Logistics LANGUAGES
2021 Ukraine
English
• Maintained ethical and positive working environment to reduce turnover and Native
promote high retention rates.
Met with clients, delivering presentations, and educating on product and Hindi
service features and offerings. Native
Grew sales and boosted profits, applying proactive management strategies and
enhancing sales training. Tamil
Native

EDUCATION Kannada
Proficient
M.D.: General Medicine
Taras Shevchenko National University of Kyiv - Kyiv Telugu
2017 - 2023 Ukraine Proficient

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