Дарина

Daria Chorna
[відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | Lviv, Ukraine

Experience

Scalivo | remote
Customer Support Specialist | 10/2024 - Present
Provided timely and professional support to customers via email, chat, and phone. Assisted customers with inquiries,
troubleshooting, and resolving issues efficiently. Maintained a high level of customer satisfaction by delivering personalized
solutions. Collaborated with internal teams to address customer concerns and improve service quality. Monitored customer
feedback and suggested improvements to enhance the customer experience.

Obre | Lviv
Assistant Director | 09/2024 - 10/2024
Managed the director’s schedule, and coordinated meetings. Handled business correspondence and prepared documents
(reports, presentations, contracts). Communicated with partners, clients, and internal teams. Oversaw administrative tasks
and document management.

LLGP | remote
Document Processing Specialist | 07/2021 - 08/2024
Processed incoming documents via email, ensuring accuracy and timely distribution. Edited and formatted various file types
to meet company standards. Communicated with clients to clarify document requirements and provide support. Collaborated
with other managers and departments to resolve different issues.

Education

Kherson National Technical University | Kherson, Ukraine
Germanic languages and litarature (translation included) | 06/2023

Skills

Microsoft word, Documentation review, Editing, Google Docs, Communications, Translation, Management Experience, Adobe
Acrobat, Translation, Personal Assistant Experience, Customer Support, Customer Service Skills, Teamwork

Languages

English, Ukrainian, Russian, German

Other

Volunteer Experience: Volunteered with the public organization "VinnSolard", providing assistance to military personnel and
supporting related initiatives. Certified Volunteer (2022-2024)

Actively participate in various seminars and courses to enhance professional skills. Certification: Certificate of Participation
in the Soft Skills Development Conference