Iryna

Zhurbenko Iryna
Fraud and risk specialist
Full time, part time.
Age:34 years
City:Porto, Portugal
Work:Remote
Contacts information
Phone:[відкрити контакти](див. вище в блоці «контактна інформація»)
Email:[відкрити контакти](див. вище в блоці «контактна інформація»)
Experience
Fraud and risk specialist
from 06.2023 to 01.2025 (1 year 7 month)
Pro Gaming Software, LTD, Remote (IT)
Work with CRM system, analytics, decision making, fraud detection, fraud prevention, risk management, work with MS Excel, Jira, Confluence.
• During my work, more than 300 payment-related violations were prevented, which avoided damages of more than 100,000 euros.
• I quickly learned new work skills and gained knowledge that made my work more efficient and increased the speed and quality of processing applications.
• During my work, the number of users increased by 400%.
• During the period of my work, 6 new projects were opened.
• I worked on a total of 8 projects.
• I have made significant progress in understanding the igaming industry and work processes.
• I acquired skills that will help me in the future to successfully work in the direction of igaming.
• I acquired skills in working with multitasking processes and large volumes of data.
• I strive for development in this area and professional growth.
• I have good analytical skills that help fight fraud.

Analyst
From 2009 to 2022 (13 years)
NDA, Nikolaev, Ukraine (the company is associated with the public administration sector)
• collecting data from various open sources (on the Internet, newspapers, articles, etc.)
• work with documents, archives, newspaper files and other sources.
• structuring the collected data.
• data analysis, plotting changes, forecasting changes based on collected data.
• control and management of changes (more than 8 different sources were simultaneously under my control and changes were recorded in real time).
• experience as a dispatcher-coordinator (coordinating a team on the road, adjusting their actions in real time, calculating the likelihood of an event occurring based on previously collected data, and, if necessary, changing the action plans).
• ability to work in extremely stressful situations and under pressure.
• More than 500 successfully completed tasks
• I was the head of the operational field team, there were 8 people under my leadership.
• experience working mostly in programs and systems intended for internal use.
• writing progress reports.

Commercial director
from 03.2018 to 07.2019 (1 year 4 month)
IDClima, Nikolaev, Ukraine (Installation and maintenance of air conditioning systems)
Adminitistrative part:
• receiving and processing orders.
• time-management.
• consulting clients on equipment selection.
• equipment sales.
• order preview.
• consulting clients on system installation.
• maintaining warehouse records.
• negotiations with suppliers.
• registration of sales and service agreements.
• accounting.

Technical part:
• installation and dismantling of air conditioning systems
• air conditional service
• technical consultation for clients
• system diagnostics.

Secretary
from 09.2010 to 11.2010 (2 month)
Secretary of candidate in deputy for city council, Nikolaev (Non-profit, charitable and public organizations)
• Supervised the planning and coordination of the election campaign for the election of a deputy of the city council.
• Performed office tasks, document management, and public relations.
• Supported the work of the call center.
• Performed various tasks and assignments from management and team to increase the authority of the candidate.
• Based on the results of my work and the work of the entire team, the candidate was elected as a deputy.

Call center opertor
from 02.2010 to 06.2010 (4 month)
eCall, Chernihiv (Телекоммуникации, связь)
Education
NFEU (Nikolaev branch of the European University)
Enterprise economics, commercial activity, Nikolaev, Ukraine
Spesialized secondary education, from 2006 to 2009 (3 years)
Дополнительное образование и сертификаты
IT- academy "Shag"
2014, 9 month
Languages
• English ─ upper-intermidiate
• Portuguese ─ pre-intermidiate
• Russian – native
• Ukrainian – native

Driver’s license
Category A, B