Сайт пошуку роботи №1 в Україні
- Файл
Олена
Support manager
- Розглядає посади:
- Support manager, Direct менеджер
- Місто:
- Київ
Контактна інформація
Шукач вказав телефон .
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/13264639/
Завантажений файл
Версія для швидкого
перегляду
Це резюме розміщено у вигляді файлу. Ця версія для швидкого перегляду може бути гіршою за оригінал резюме.
Olena Shevchenko
Kyiv,Ukraine
Phone : [відкрити контакти ](див. вище в блоці «контактна інформація»)
E-mail:
shevchenkolena2006@gma
СAREER OBJECTIVE il.com
Highly motivated student without a background in business economics.
Currently in my first year of a Bachelor’s program at the Kyiv School of
Economics, I am eager to apply my knowledge of data analysis, market
research, and problem-solving skills. My goal is to gain hands-on experience
in a dynamic and innovative environment while contributing to impactful SKILLS
projects.
Soft skills
WORK EXPERIENCE
● Communication and
negotiation
Comfy, Ukraine — Customer support service ● High responsibility
June-august 2024
● Critical thinking and
● Provided exceptional customer service to resolve inquiries and problem-solving
complaints ● Time management
● Collaborated with team members to identify recurring issues and ● Creativity
● Emotional
propose process improvements to enhance the customer experience intelligence
● Maintained up-to-date knowledge of company products, services, ● Adaptability
and promotions to provide accurate and timely assistance
Hard skills
● Basic knowledge of
economics
EDUCATION
● Analytical skills( ability
to work with large
Gymnasium №23, Zhytomyr — Basic Secondary Education amounts of data )
● Working with:
September 2013 - May 2022
1. Microsoft Office
suite (Excel,
Scientific lyceum of Zhytomyr Polytechnic, Zhytomyr — Word,
PowerPoint)
Complete General Secondary Education 2. Google
September 2022 - May 2024 Workspace (Docs,
Sheets, Slides)
3. CRM software
4. Canva
Kyiv School of Economics, Kyiv — Bachelor's Degree in 5. Notion,Slack
Business Economics (expected 2028)
September 2024-Present
LANGUAGES
● Ukrainian(native speaker)
PROJECTS
● English (B2+)
InLeague — Internships and Volunteering (not confirmed with
certificate))
December, 2023
Participated in an internship and volunteering project in Poland, focusing on
communication and organizational support for Ukrainian refugees and
military aid.
Developed strong communication, management, and SMM marketing skills
while working in a cross-cultural environment.
Gained hands-on experience in time management and teamwork by
organizing events and activities for displaced individuals.
Kyiv,Ukraine
Phone : [
E-mail:
shevchenkolena2006@gma
СAREER OBJECTIVE il.com
Highly motivated student without a background in business economics.
Currently in my first year of a Bachelor’s program at the Kyiv School of
Economics, I am eager to apply my knowledge of data analysis, market
research, and problem-solving skills. My goal is to gain hands-on experience
in a dynamic and innovative environment while contributing to impactful SKILLS
projects.
Soft skills
WORK EXPERIENCE
● Communication and
negotiation
Comfy, Ukraine — Customer support service ● High responsibility
June-august 2024
● Critical thinking and
● Provided exceptional customer service to resolve inquiries and problem-solving
complaints ● Time management
● Collaborated with team members to identify recurring issues and ● Creativity
● Emotional
propose process improvements to enhance the customer experience intelligence
● Maintained up-to-date knowledge of company products, services, ● Adaptability
and promotions to provide accurate and timely assistance
Hard skills
● Basic knowledge of
economics
EDUCATION
● Analytical skills( ability
to work with large
Gymnasium №23, Zhytomyr — Basic Secondary Education amounts of data )
● Working with:
September 2013 - May 2022
1. Microsoft Office
suite (Excel,
Scientific lyceum of Zhytomyr Polytechnic, Zhytomyr — Word,
PowerPoint)
Complete General Secondary Education 2. Google
September 2022 - May 2024 Workspace (Docs,
Sheets, Slides)
3. CRM software
4. Canva
Kyiv School of Economics, Kyiv — Bachelor's Degree in 5. Notion,Slack
Business Economics (expected 2028)
September 2024-Present
LANGUAGES
● Ukrainian(native speaker)
PROJECTS
● English (B2+)
InLeague — Internships and Volunteering (not confirmed with
certificate))
December, 2023
Participated in an internship and volunteering project in Poland, focusing on
communication and organizational support for Ukrainian refugees and
military aid.
Developed strong communication, management, and SMM marketing skills
while working in a cross-cultural environment.
Gained hands-on experience in time management and teamwork by
organizing events and activities for displaced individuals.
Схожі кандидати
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Customer support representative
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Support manager
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Консультант клієнтської підтримки
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Support specialist
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Support manager
Київ
Порівняйте свої вимоги та зарплату з вакансіями інших підприємств:
Резюме кандидата розміщено за адресою: https://www.work.ua/resumes/13264639/