Особисті дані приховані

Bohorskyi
Bohdan
TECHNICAL SUPPORT

Experience highlights Personal traits
Experience in work with MS Purposeful, sociable, fast
Word/Excel/PowerPoint learner, result oriented,
• Experience in work with Dynamics 365 self-organized. I consider
CRM (sales, marketing) myself quite responsible. I
• Experience in work with position myself more as a
Jira/Confluence team player who tries not
• Preparation of project documentation to let down its members. I
• Support existing projects
always set myself certain
• Users training to use the system
goals in order to see the
• Formalization of customer
vector of development.
requirements (active interaction with
the customer)

Work experience
TECHNICAL Support users to use the CRM
SUPPORT TEAM system, answer on a users
April 2022 – June questions about how to solve
Contacts 2023 their problems in work with the
TcomTech system
Mobile phone: +38 (093)
Preparation the users guides
8148369
(documentation) with the steps
E-mail: [відкрити контакти](див. вище в блоці «контактна інформація»)
about their work in the CRM
Define the technical bugs,
creating the tasks in Jira with
the description about the
problem and transfer on a
development team

Education STREAM Setting up a broadcast stream

Kyiv National Medical OBSERVER \ Recording and highlighting game

University O.O. Bogomolets SUPPORT moments

2016-2023 TECHNICAL Setting up broadcast channels

Educational Programme - TRANSLATION Communication and support of
November 2019 – online broadcast among viewers
Dentistry March 2022 System functional testing in
StarLadder
broadcast
Languages Configure setups for launching
stream
English - Intermediate
Support existing projects
Russian - Native
Conducted trainings to educate
Ukrainian - Native
broadcast users
Coverage of major eSports
tournaments (CS \ DOTA 2 MAJOR)