Контактна інформація

Шукач приховав свої особисті дані, але ви зможете надіслати йому повідомлення або запропонувати вакансію, якщо відкриєте контакти.

Досвід роботи

Team leader

з 02.2021 по 12.2025 (4 роки 11 місяців)
TrackEnsure, Дистанційно (IT)

- Effectively managed, motivated, and inspired a team of 8 associates.
- Giving prompt and accurate information on individual staff member performance.
- Mentored and trained team members to develop their skills and ensure successful performance.
- Arranged available resources, which allowed the team to complete responsibilities.
- Dealing with and resolving problems and issues which arise.
- Assisted with FMCSA\DOT\HOS regulations.
- Сonsistently served as the manager’s deputy in his absence.

Technical support specialist

з 05.2020 по 02.2021 (10 місяців)
TrackEnsure, Дистанційно (IT)

- Responding to requests from customers - users of ELD providers mobile application;
- Telephone communication with customers in English, Ukrainian and Russian;
- Technical support of operations done through ELD providers trucking software.
- Working with HOS, IFTA and many others reports.
- FMCSA, DOT compliance, routing, fuel management, safety and maintenance management;
- Reporting and data reconciliation

Senior customer service representative

з 09.2017 по 05.2020 (2 роки 9 місяців)
Simply Contact, Дніпро (IT)

- Receiving and handling calls, consultation with any kind of flight issues;
- Company documentation and reports filling;
- Cooperation with airline representatives worldwide;
- Working with billing information, credit card details;
- Booking and any kind of assistance with domestic and international flights;
- Good knowledge and using of GDS systems – Amadeus, Sabre, SPRK;
- Customer retention - solving complicated issues, finding best solutions, objection handling;
- Coordination of client`s complex request (any kind of modifications of flight tickets, purchasing of insurance, seats, baggage);
- Selling of additional services

Engineer

з 12.2016 по 08.2017 (9 місяців)
Local building company, Дніпро (Будівництво, архітектура, дизайн інтер'єру)

- Ensuring that all assigned work is completed on time and within agreed budgets.
- Producing and processing financial measurements.
- Preparing enquiry and order documents.
- Supporting tender bids

Освіта

National Mining University

Dept. of construction, geotechnics and geomechanics, Дніпро
Вища, з 2013 по 2016 (3 роки)

Знання мов

• Англійська — вище середнього
• Українська — просунутий

Додаткова інформація

A highly motivated and confident individual with exceptional multi-tasking capabilities and able to work in a target driven and busy environment.
Thank you!