Особисті дані приховані

VIKTORIIA SYTNYK
Integrator CRM | Full Stack Developer

Inspired Front-end developer with strong analytical thinking
and excellent organizational skills. Ambitious, responsible, and
goal-oriented, always eager to learn and grow. Detail-
oriented with strong time management abilities. A
collaborative team player with a positive attitude.
Projects as FullStack developer
Phonebook | Front-end | Back-end | Role: developer
Font-end: CSS3, HTML5, React, RTK, Postman, JWT, Axios, React-Hot-Toast
Back-end: Node.js, Express, MongoDB, Mongoose, Cors, Pino, DotEnv, Swagger,
Vercel
Contacts Personal contact book with user authorization and authentication which stores
your contacts on a secure backend
[відкрити контакти](див. вище в блоці «контактна інформація»)
Gallery | Project link | Role: developer
[відкрити контакти](див. вище в блоці «контактна інформація»)
CSS3, HTML5, React, Axios, React-Modal, Type Script
tg @integrator2026 For searching images, viewing them in high quality in a modal window.
GitHub
FilmLibrary | Project Link | Role: developer
LinkedIn
CSS3, HTML5, React, Axios, React-Hot-Toast
Ukraine, Dnipro Search for films and information about them from API.

Hard Skills Rental Car | Project Link | Role: developer
React, RTK, Axios, Formik, Yup, Swigger, Postman
CSS3 GPT, DeepSeek
The app has 3 pages: home page, catalog page and vehicle page with details
HTML5 Cursor, Gemini and rental form. It is also possible to filter the catalog by brand, price, mileage.
JavaScript AmoCrm
React Kommo Work Experience
RTK KEYcrm Intergaror CRM
Node.js Bitrix24 SM | Dnipro | 2025-2026
Creatio Customer service.
TypeScript
N8N Team training on CRM.
Next.js CRM integration setup.
WordPress CRM implementation from scratch based on business processes.
Git Google Sheets
Figma My achievements:
Excel Advanced from a Support role to Integrator within 2 months
Vite API, webhooks Provided technical support for 9 active projects per month
MIRO Implemented 2–4 new large-scale projects per month

Soft Skills Technical Support L2
VchasnoGroup| Dnipro | 1.06.2026-23.10.2026
Responsibility Working in Postman (POST, GET, DELETE billing/data)
Adaptability Working with logs in Kibana and logs from DM
Working with Metabase (querying information using SQL)
Inquisitiveness Connecting to client systems via AnyDesk and TeamViewer, working with Event
Communication Viewer and Services
Working in the terminal (troubleshooting installation errors, checking IP
Languages information, viewing available ports, and retrieving connection details for POS
terminals or printers)
English - B1 Managing tickets in Creatio and logging calls in Binotel
Drafting technical specifications for developers
Ukrainian - native
My achievements:
Education AI-based evaluation of all calls on a weekly basis, consistently
maintaining a 98–99% quality score.
Full Stack Developer Effective resolution of customer issues: over 1,700 tickets handled in 4
GoIT | 2024-2025 months with a high quality rating.
Bachelor of Ecology Professional contribution to company improvement (timely
Ivan Franko National University | 2016-2020 identification of service issues requiring resolution, and management
of negative outcomes in customer interactions).