Денис

DENIS
Fleet Operations | Fleet Manager | Roadside Assistance | U.S. Trucking Operations
📞 [відкрити контакти](див. вище в блоці «контактна інформація») | ✉ [відкрити контакти](див. вище в блоці «контактна інформація»)
PROFESSIONAL SUMMARY
Fleet Operations and U.S. Trucking Operations Specialist with extensive hands-on experience supporting medium and large fleets in high-pressure environments. Experienced in fleet management, roadside assistance, breakdown management, maintenance coordination, towing and recovery, vendor management, driver support, after-hours operations, and emergency response.

Background includes current Fleet Manager experience, roadside assistance coordination for 350+ trucks, after-hours operations for an 80-truck fleet, independent U.S. dispatching, and 10+ years of transportation business ownership in Ukraine. Strong practical knowledge of truck and trailer equipment, repair coordination, vendor selection, incident prioritization, cost control, and downtime reduction. Calm under pressure, highly responsive, and experienced in making independent operational decisions while coordinating drivers, vendors, maintenance providers, and operations teams.
PROFESSIONAL EXPERIENCE
Fleet Manager — U.S. Trucking
Nov 2025 – Present
• Manage day-to-day fleet operations and provide operational support for drivers and equipment.
• Monitor truck and trailer performance, maintenance needs, breakdowns, inspections, and operational issues.
• Coordinate repairs, mobile mechanics, towing companies, repair facilities, and other service vendors.
• Monitor driver operations, schedules, deliveries, delays, and equipment availability.
• Coordinate with dispatch, drivers, maintenance providers, brokers, and management to resolve operational issues.
• Handle urgent after-hours situations and make real-time decisions to minimize downtime and service disruptions.
• Track repair progress, ETAs, vendor communication, and equipment status through final resolution.
• Review repair-related costs and invoices and follow up with vendors when necessary.
• Support preventive maintenance and identify recurring equipment issues requiring attention.
• Manage multiple operational issues simultaneously while prioritizing safety, compliance, equipment availability, and customer service.
Roadside Assistance Coordinator — Large Fleet Operations (350+ Trucks)

• Coordinated 24/7 roadside assistance and emergency response for a large U.S./Canada trucking fleet.
• Managed incidents involving engine and aftertreatment systems, DEF/regen issues, tires, air systems, electrical problems, towing, recovery, and major accidents.
• Coordinated mobile mechanics, towing companies, dealerships, repair shops, and vendors across multiple states and provinces.
• Assessed situations remotely with drivers and determined the appropriate solution: roadside repair, mobile mechanic, towing, dealer, or repair facility.
• Monitored repair progress, ETAs, vendor communication, driver status, and final resolution.
• Evaluated repair options based on cost, location, urgency, downtime, and load requirements.
• Reviewed repair invoices and followed up on discrepancies or excessive charges.
• Used Samsara and driver inspection information to identify equipment issues and support preventive action.
• Managed multiple active incidents simultaneously, prioritizing cases by safety, operational impact, and downtime risk.
• Coordinated complex emergencies involving fire, towing/recovery, environmental response, authorities, and driver transportation.
After-Hours Dispatcher / Operations Support — Fleet Size: ~80 Trucks

• Served as the primary after-hours operational contact for drivers during nights, weekends, and holidays.
• Monitored loads, pickups, deliveries, ETAs, appointments, and operational disruptions.
• Resolved breakdowns, HOS-related issues, missed appointments, delays, and load disruptions.
• Coordinated roadside assistance, towing, emergency repairs, brokers, warehouses, receivers, and internal operations.
• Made independent real-time decisions when management and regular operations staff were unavailable.
• Maintained continuous communication with drivers and monitored incidents through final resolution.
Independent Truck Dispatcher — U.S. Market (Remote)
Dec 2022 – Nov 2025
• Dispatched and supported up to 8 owner-operators and small-fleet trucks operating dry van, reefer, and flatbed equipment.
• Sourced freight through broker relationships and load boards; negotiated rates and coordinated pickup/delivery requirements.
• Planned routes and monitored ETAs, appointments, delays, and changes in real time.
• Communicated with brokers, shippers, receivers, and drivers throughout the transportation cycle.
• Resolved breakdowns, delays, appointment issues, and after-hours emergencies while protecting service quality and profitability.
Fuel Truck Carrier – Individual Entrepreneur — Ukraine
Mar 2013 – Dec 2022
• Owned and operated a transportation business specializing in fuel and petroleum product transportation.
• Managed fleet operations including maintenance, driver coordination, route planning, scheduling, and daily dispatching.
• Managed customer and supplier relationships, negotiated commercial terms, controlled operating costs, and monitored business financial performance.
• Managed personnel and day-to-day transportation operations, ensuring timely deliveries while maintaining required safety and operational standards.
Timber Carrier – Individual Entrepreneur — Ukraine
Jan 2008 – Feb 2012
• Founded and operated an independent transportation business with a 5-truck fleet.
• Managed dispatching, route planning, scheduling, maintenance coordination, customer communication, contracts, expenses, and drivers.
English Teacher — Ohienko University, Ukraine
Sep 2005 – Dec 2008
• Taught English to university students and developed strong communication, presentation, training, and interpersonal skills.
CORE COMPETENCIES
Fleet & Equipment: Fleet Management • Fleet Operations • Truck & Trailer Equipment • Breakdown Management • Roadside Assistance • Maintenance Coordination • Preventive Maintenance • Towing & Recovery • Emergency Response • Equipment Inspection • Downtime Reduction
Operations: After-Hours Operations • Driver Support • Load & Delivery Coordination • Route Planning • Incident Management • Vendor Coordination • Repair Tracking • Cost Control • Problem Solving • Operational Decision-Making
Communication & Leadership: Driver Management • Vendor & Repair Shop Relations • Broker Communication • Client Relations • Team Coordination • Negotiation • Crisis Communication • Multitasking Under Pressure

TECHNOLOGY & LANGUAGES
Technology & Tools: Samsara • Fleet Management Systems • BorderConnect • Fleet Manager • Microsoft Office / Office 365 • Google Maps • DAT Load Board • Truckstop Load Board
Languages: Ukrainian (Native) | Russian (Native) | English (C1) | German (Fluent/B2) | French (Fluent)
EDUCATION
Master’s Degree in English and German Philology — Ohienko University, Ukraine (2005)