Анастасія

Education
Institution:

Ivan Franko National University of Lviv

Degree: Bachelor of Science (BSC)
Subject: Philological Faculty, Specialty:

Secondary Education (Ukrainian Language and Literature)

About me
Anastasia Mytnyk I am Anastasia Mytnyk, a seasoned professional
driven by a genuine passion for delivering
Customer Success
exceptional customer experiences. With a
Manager background in education, administration, and sales, I
bring a unique blend of interpersonal skills and
organizational acumen to the role of a Customer
Success Manager.

Contact

I am enthusiastic about leveraging these skills to
[відкрити контакти](див. вище в блоці «контактна інформація») ensure the success and satisfaction of customers,
contributing positively to your team and fostering
[відкрити контакти](див. вище в блоці «контактна інформація») lasting client relationships.
Lviv, Ukraine
Work Experience
Hard Skills English Language Tutor

2020-2022

Problem Solving
Conducted private English tutoring sessions,
Communication Skills

providing comprehensive language instruction to
students of various proficiency levels.

Client Relationship
Assistant Administrator

Multitasking June-August 2022

Quality Assurance Assisted in administrative tasks at a café, handling
customer inquiries, reservations, and ensuring a
smooth operation of daily activities.

Personal qualities

Sales Consultant - Apple Technology Store

Empathy

2022-2023

Hard-working

Worked as a sales consultant in an Apple
Responsibility technology store, providing expert guidance on
product features, troubleshooting, and customer
Communication support.

Self-motivation
HR Manager - Just School Online English School

May-August 202

Languages Served as an HR manager at an online English
school, overseeing recruitment processes,
English - B2 conducting interviews, and managing employee
Ukrainian - Native language relations.

Polish - basic level Assistant Trainer - Work in Poland

September-December 2023

Interest Worked in Poland as an assistant trainer,
supporting the coaching and training of
employees.
Research Travel Reading Films