Ілона

Education

Bachelor’s Degree in English Philology
and Translation 2021 - 2025

Vasyl Stefanyk Precarpathian National University,
Ivano-Frankivsk

Experience
Ilona
Kvartseniuk Private English Tutor (Online)
Self-employed – Remote
2024 - 2025

• Conducted one-on-one lessons for teens and adults
Contact (A2–B2 level).
• Designed individual learning plans and monitored
progress.
[відкрити контакти](див. вище в блоці «контактна інформація») • Developed students’ speaking, listening and writing
skills in English.
[відкрити контакти](див. вище в блоці «контактна інформація»)

Ivano-Frankivsk, Ukraine Customer Support Manager
MCP – Legal IP Services 2023

• Communicated with international clients in English
via email & calls.
About Me •Provided assistance in documentation for intellectual
property protection.
Highly sociable and team-oriented, • Supported coordination between legal teams and
and I truly value a supportive work clients globally.
environment. Skilled in effective
communication, task organization, Sales Manager
2023
and problem-solving. I am eager to GE Marketing
grow professionally and contribute to • Engaged in direct B2C sales using door-to-door
a company where collaboration and strategies
human connection matter. • Handled both warm and cold leads
• Developed communication and persuasion skills
Skills through real-time customer interaction
• Met and exceeded weekly sales targets in a fast-
paced environment
Customer support

Strong Emotional Intelligence & Languages
English (C1)
Empathy Ukrainian (Native)
French (A2)
Adaptability to Dynamic Environments

Critical Thinking

Conflict Resolution & Patience