Таїсія

TAISIA IVANENKO
HR Director | People & Operations Strategy
E [відкрити контакти](див. вище в блоці «контактна інформація»)  [відкрити контакти](див. вище в блоці «контактна інформація»)  Lviv, Ukraine

SUMMARY
Strategic HR & Operations Leader with 6+ years of experience designing and executing people strategies, operational frameworks, and business
transformation initiatives across tech, logistics, and consulting sectors.
Combines data-driven decision-making with human-centered leadership, fostering engagement, accountability, and organizational scalability.
Experienced in aligning HR processes with business goals, leading change management, and optimizing workforce planning and cost efficiency.
Known for building agile structures that enhance retention, performance, and profitability while supporting sustainable growth.

KEY ACHIEVEMENTS

• Directed HR & operations functions for multi-client portfolios (20–100 employees), improving productivity by 20% and retention by 25%.
• Introduced workforce planning and KPI frameworks, linking performance with business outcomes.
• Automated HR analytics and payroll processes, saving 10+ hours weekly and increasing reporting accuracy.
• Partnered with executive teams to restructure departments and establish transparent communication and accountability flows.
• Supported 300+ clients through HR advisory and career management programs, driving measurable growth in employee satisfaction and
engagement.

CORE COMPETENCIES
Strategic HR Leadership: Workforce & succession planning • HR analytics • Performance management • Compensation & benefits • Leadership
development • Organizational design • Change management
Operations & Business Excellence: Process optimization • Budgeting & cost control • Vendor & payroll coordination • KPI tracking • SOP creation •
Resource planning • Business scaling
Talent & Culture: Employee engagement • Retention programs • Recruitment & employer branding • Stakeholder alignment • Culture transformation •
DEI & compliance
Tools & Technology: BambooHR • Greenhouse • Workable • Notion • Google Workspace • Excel dashboards • Miro • Trello • Slack • HubSpot

EXPERIENCE
2024 - Present HR & Operations Manager
Symphony Solutions
• Led HR and operational processes for 3 SMB clients (20–100 employees), aligning people strategy with business goals.
• Implemented workforce planning and KPI tracking frameworks, improving team productivity by 15–20%.
• Oversaw onboarding, payroll coordination, and vendor relations across multiple teams and projects.
• Introduced HRIS and workflow automation (BambooHR, Notion), reducing administrative workload.
• Partnered with founders to optimize organizational structure and internal communication flow.

2023 - Present Co-Founder / HR & Operations Consultant
Offer For You | HR & Career Consulting Practice
• Co-founded a consulting practice delivering recruitment advisory, HR strategy, and career management solutions
• Designed internal workflows for client management and project delivery, improving efficiency and scalability.
• Advised SMB clients on HR process improvement, retention programs, and organizational structure.

2022 - 2024 Career Management / HR Consultant
Go IT
• Boosted employee retention for mid-sized firms by 25% through targeted HR engagement initiatives
• Delivered 500+ customized resumes for clients, achieving a high interview callback rate within 2 weeks
• Improved retention by 25% through performance management cycles and motivation initiatives
• Partnered with leadership teams to strengthen HR processes and engagement frameworks.

2019 - 2024 Recruitment & Career Consultant
Upwork
• Delivered end-to-end recruitment and operational coordination for clients across IT, logistics, and service industries.
• Built and maintained talent pipelines of 2000+ candidates, ensuring a consistent flow of qualified professionals for long-
term projects.
• Implemented ATS-based tracking and automated pipelines, improving hiring visibility and decision speed.

2020 - 2022 Executive Recruiter
Meest
• Designed and implemented rigorous candidate assessment, achieving 95% cultural and role fit
• Reduced hiring process time by 30% through optimized candidate shortlisting
• Filled critical Operations Director role in just 7 days, minimizing business disruption
• Aligned recruitment processes with strategic and financial objectives of the business
EDUCATION
2021 Master's degree in Marketing - Lviv University of Trade and Economics

2022 Meest Logistics Management

2022 Certifications: Meest Logistics Management (2022)

2019 Recruiter & Talent Searcher - LITS

LANGUAGES
English Intermediate Ukrainian Native Russian Native