Vitalii

Vitalii Postoiko
Lviv, Ukraine | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | LinkedIn: /in/vitalii-postoiko-550476212
PROFESSIONAL SUMMARY
Motivated and results-driven Business Analyst with nearly 4 years of experience working with Microsoft Dynamics 365 (AX, F&O, BC). Skilled
in business process analysis, gathering and defining requirements, and implementing system solutions to enhance operational efficiency.
Proven expertise in collaborating with cross-functional teams to develop tailored solutions that meet business objectives. Strong analytical
skills, experience in various testing methodologies, as well as working closely with product and solution teams in the design, validation, and
implementation of client-specific enhancements and issue resolution.

PROFESSIONAL EXPERIENCE
NOVA POST EUROPE, LLC | Apr 2025 - Aug 2025
Project Manager, HR Operations
Coordinated cross-functional HR-related initiatives, including internal systems optimisation and implementation planning.
Collected, documented, and prioritised business requirements for analysts and translated functional needs into clear, structured
documentation.
Managed project timelines and deliverables, ensuring alignment with internal milestones.
Collaborated with developers and analysts to validate specifications and track progress.
Supported communication between HR team and technical staff during meetings and planning sessions.
Developed standard operating procedures (SOPs) and internal documentation to support HR and operational workflows.
Conducted E2E training (AX / BC) sessions for HR staff on system features.
SIS, LLC | Feb 2024 - Nov 2024
Business Analyst, Construct 365 team
Focused on the design and implementation of Microsoft Dynamics 365 solutions for clients, ensuring seamless integration with existing
business processes, including system configuration, customisation, testing, and deployment.
Engaged with stakeholders across multiple departments, effectively bridging the gap between technical teams and business users to
ensure solution success.
Developed detailed test cases, test plans, and acceptance criteria, ensuring robust solution validation and a seamless user experience.
Designed and executed comprehensive testing strategies, including functional, regression, and user acceptance testing (UAT), to validate
enhancements and minimise defects before deployment.
Designed and delivered user training programs to facilitate system adoption and maximise the value of Dynamics 365 implementations.
SIS, LLC | Sep 2021 - Feb 2024
Business Analyst, Constuction Operations team
Focused on business process analysis and requirements gathering, translating complex business needs into scalable Microsoft Dynamics
365 solutions.
Led requirement analysis and solution design, translating business needs into clear, structured specifications for development teams.
Developed and maintained comprehensive documentation, including business process models, functional requirements, use cases, user
stories and user guides, facilitating knowledge transfer and process standardisation.
Provided user training and post-implementation support, assisting clients in adopting new Dynamics 365 functionalities and optimising
system usage.
Assisted in the integration and customisation of Dynamics 365 solutions, ensuring compatibility with existing enterprise systems.

KEY COMPETENCIES
Communication, Analytical & Problem-Solving Skills, Collaboration & Cross-Functional Teamwork, Stakeholder Management
Business Process Mapping
Requirements Gathering & Documentation (BRD, FRD, SRS, Functional Design Document, User Guide, User Story, Use Case diagram, Use
Case)
Analysis & Reporting
Functional Design & Specification
Functional & Regression Testing & UAT
Waterfall & Agile (Scrum, Kanban)

TOOLS AND SOFTWARE
Microsoft Dynamics 365 (AX / Finance & Operations / Business Central)
Azure DevOps / Jira
Excel, Power Apps, PowerPoint, OBS
Azure Test Plans, RSAT
Word / Confluence / OneNote / Notion
Microsoft Visio / Draw.io
Figma / Canva / Adobe PS
Microsoft Teams / Outlook / Gmail / Google Workspace / Slack
Basic SQL

EDUCATION
Master of Information Technology
Drohobych Ivan Franko State Pedagogical University | Sep 2022 - Jun 2024
Bachelor of Computer Engineering - BE
Lviv Polytechnic National University | Sep 2018 - May 2022

CERTIFICATIONS
MB-300: Microsoft Dynamics 365: Core Finance and Operations
MB-310: Microsoft Dynamics 365 Finance Functional Consultant
Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate

LANGUAGES
Ukrainian - Native
English - Upper-Intermediate
Polish - Upper-Intermediate