Михайло

ABOUT ME
Mykhailo Kupets Detail-oriented professional with a strong foundation in Microsoft Office, basic
programming, and
Microsoft Excel. Demonstrates exceptional communication and teamwork skills,
Date of birth: 17/08/2002
complemented by
Nationality: Ukrainian decision-making and creativity. Proficient in document verification, compliance
reporting, and
payment processing, ensuring accuracy and efficiency. Adept at time
management and team
CONTACT collaboration, with a proven ability to adapt to changing environments.
Committed to leveraging
 [відкрити контакти](див. вище в блоці «контактна інформація») problem-solving abilities and attention to detail in achieving organisational goals.

 [відкрити контакти](див. вище в блоці «контактна інформація») WORK EXPERIENCE
NDA

Call centre agent
01/11/2023 – 01/04/2024
• Communication with customers in English, processing payments, and
verifying documents.

Bastion Cherkasy

Volunteer
01/01/2023 – 01/09/2023
• Organizing events ang logistics
• Comunication and problem solving

Shotut

Sous-chef
08/01/2020 – 24/12/2022
• Time management, teamwork, attention to details.
• Managing kitchen operations and high-quality service.

Account LAB Cherkasy, Ukraine

Compliance Agent, AML Specialist
15/08/2024 – 01/08/2025
• Delivered exceptional customer service to ensure repeat business and
referrals.
• Checked documents to complete transactions (ID, Proof of Address,
Source of funds documents, etc.).
• Created emails to communicate between client and company.
Prepared detailed reports on current compliance activities for review
by senior management and board members.

EDUCATION AND TRAINING
01/09/2017 – 01/07/2019
Vocational Education Cherkasy Higher Vocational School

15/09/2023 – 20/11/2023
Basic Programming Courses GoIT

LANGUAGE SKILLS
MOTHER TONGUE(S): Ukrainian
Other language(s):
English

Listening B1
Spoken production B1
Reading B2
Spoken interaction B1
Writing B1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

SKILLS
Microsoft Office Basic Programming Microsoft Excel Communication Teamwork Decision-making Creativity