Denys

DENYS YAKOVLIEV
PROJECT-MANAGER

PROFILE
Experienced Logistics and Operations Manager with 7+ years of progressive
growth in warehouse logistics, network development, and IT-driven business
process optimization. Led logistics expansion across European markets and
managed end-to-end branch launches. Skilled in ERP systems, CRM tools,
market analysis, and cross-functional team coordination.
CONTACT
WORK EXPERIENCE
[відкрити контакти](див. вище в блоці «контактна інформація»)
Nova Post Europe 2023-2025
[відкрити контакти](див. вище в блоці «контактна інформація») Network Development Manager
• Led the international expansion of Nova Post by successfully launching
Königswinter, Germany
10+ parcel delivery branches across Germany, Italy, Spain, France, the
EDUCATION UK, Romania, and Poland.
• Conducted market research and target customer analysis to identify
2015 - 2017 optimal locations based on demographics, infrastructure, and demand.
DONETSK STATE UNIVERSITY • Produced analytical reports and presentations assessing the logistics
OF MANAGEMENT potential of European countries for top management.
Maste of science in Finance and Credit • Evaluated commercial properties and negotiated lease terms with real
Ability to solve complex problems and tasks in estate agents in multiple countries.
the specified professional activity,involving • Defined technical specifications for branch setup, created detailed
research and|or implementation of innovations renovation briefs, and coordinated with local contractors and equipment
under conditions of uncertainty and suppliers.
requirements
• Oversaw full-cycle project delivery: from facility preparation and staff
hiring to equipment installation and go-live.
SKILLS • Collaborated cross-functionally with HR, IT, Legal, and Marketing to
ensure timely and budget-compliant openings.
Project Management • Managed travel logistics and reporting for frequent business trips
across the EU.
Warehouse Logistics & Optimization
Teamwork Nova Post Ukraine 2018-2023
Time Management Digital Project Manager
Cross-border Team Coordination • Led process audits and improvements in the sales department,
Effective Communication identifying inefficiencies and implementing scalable IT solutions.
• Initiated and led the development of a client-facing service within the
Critical Thinking
personal account system for ordering free packaging materials,
CRM & ERP systems eliminating the need for manual handling by sales managers. Over 10,000
Strong analythycal skills clients now order independently through the automated interface.
Branch setup & Market research • Designed and implemented a sales region segmentation system (“unit
model”) to optimize coverage and improve territory management.
• Created and formalized business requirements for CRM and ERP
upgrades, including new field structures, logic flows, and integrations.
LANGUAGES
• Oversaw the automation of document workflows, reducing time-to-
process and improving data consistency.
English (Upper-Intermediate) • Managed the refinement of analytical reporting tools and supported
Spanish (Intermediate) data selection, visualization, and strategic insights via Tableau, Excel, and
German (Basics) OLAP systems.
Ukranian(Native)
 DENYS YAKOVLIEV
PROJECT-MANAGER

WORK EXPERIENCE

NP Logistik, Ukraine 2015-2018
Customer Service Manager
• Managed key B2B clients in e-commerce, including Nestlé, Wella, Allo,
and others (5+ major accounts).
CONTACT • Led a team responsible for order picking, packing, and dispatching
client shipments within the warehouse.
[відкрити контакти](див. вище в блоці «контактна інформація») • Acted as the main point of contact for clients: ensured clear
communication, resolved daily operational issues, and aligned service
[відкрити контакти](див. вище в блоці «контактна інформація») level expectations.
• Delivered regular inventory, movement, and SLA performance reports,
Königswinter, Germany tailored to client needs.
• Conducted inventory checks and performed data reconciliation to
identify and resolve discrepancies.
INTERESTS • Collaborated with IT specialists to configure ERP system parameters
(1C, Axapta) in line with individual client requirements.
• Calculated service fees and managed invoicing and documentation for
Long-distance running and all warehouse operations.
endurance sports — building focus • Monitored and analyzed warehouse space utilization, contributing to
and discipline layout and process optimization initiatives.

Travel — visited 19 countries
across Europe, comfortable in
multicultural settings

Urban architecture & logistics
systems — passion for how cities
move and connect

Personal development &
nonfiction reading (business,
systems thinking)