Victoria

Victoria Kutsyk
Email: [відкрити контакти](див. вище в блоці «контактна інформація») Location: Remote / Ukraine LinkedIn: [відкрити контакти](див. вище в блоці «контактна інформація»)
Telegram: @viktimi
PROFESSIONAL SUMMARY
Experienced iGaming Finance & Payments professional with 5+ years of experience in payment operations, KYC,
fraud prevention, finance management and quality assurance. Experienced in player payouts, transaction
monitoring, operational control and team coordination. Proven ability to maintain high accuracy, follow strict
procedures, improve workflows and support secure, efficient operations in a fast-paced remote environment.

WORK EXPERIENCE
Client Payout Manager / Senior Finance Manager / Shift Finance Manager / QA Finance
| iGaming, Remote
Company Name — May 2020 – Present

● Processed and approved player withdrawals across multiple payment systems, including PSPs, e-wallets
and bank transfers.

● Performed KYC verification and monitored player transactions to identify suspicious activity and prevent
fraud.

● Ensured accurate and timely processing of financial operations in accordance with internal procedures.
● Worked closely with Finance, Compliance, Risk and other departments to resolve operational and
payment-related issues.

● Prepared financial reports, monitored operational metrics and optimized payout workflows to improve
processing efficiency.

● Worked as a Senior Finance Manager and Shift Finance Manager, coordinating daily operations, prioritizing
tasks and supporting the team during shifts.

● Monitored managers’ performance and checked the proper execution of their responsibilities and
established procedures.

● Worked as QA Finance, reviewing the quality and accuracy of financial operations and identifying areas for
process improvement.

● Developed and updated internal regulations, procedures and work instructions to standardize processes
and improve team performance.

● Maintained 98–100% payout accuracy while working under strict deadlines.
● Reduced fraudulent transaction attempts through improved transaction monitoring and risk-control
procedures.

KEY SKILLS
• Payment processing & verification
• Player withdrawals & payout operations
• PSPs, e-wallets & banking systems
• KYC & player verification
• Risk & fraud monitoring
• Finance operations & reporting
• Quality assurance & process control
• Team coordination & performance monitoring
• Internal regulations & SOP development
• Data analysis & operational decision-making
• Attention to detail & confidentiality
• Stress resilience & multitasking
LANGUAGES
English — Intermediate
Ukrainian — Native

ADDITIONAL INFORMATION
• Open to remote opportunities in iGaming and FinTech.
• Interested in Payment Operations, KYC, Risk/Fraud Prevention, Finance Operations and Client Experience.