Yuliia

Yuliia Timchenko

Communications evangelist with a passion for marketing and public relation with over 11 years
of experience. Proven success in getting qualified leads and big clients. Proficient in building
effective customer relationships and creating marketing strategies. I have experience in
communicating with the authorities and counterparts, had successfully applied several of my
social projects and promoted them in the media. I have been working as a translator in a field
for 1 year. I am skilled, creative and innovative. I believe that you guys are doing a great job and
hope to be of help for the project.

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Professional experience

Private School ‘Orbita’, English teacher for the teenagers​
September 2025 - till the current moment​
● On-line group lessons

PFRU, Media Landscape Research Conductor​
February 2025​
● Kharkiv region Media Landscape Research by the interviewing method​
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Kharkiv Media Hub, Project Event Coordinator, Mental Health Support Project
Coordinator, Facilitator of the Mental Health Retreat​
August 2024- February 2025​
● Assistance on the organization of the presentations, press-conferences, discussions, forum,
round tables, and the other events for the media and the journalists​
● Reporting and documentation​
● Communications with the local media​
● Coordination of the Kharkiv Media Hub Psychological Support Project for the Kharkiv media
and journalists supported by USAID​
● Developing data collection templates and creation of questionnaires. Getting and
processing the data​
● Develop, manage and conduct the MH retreats​
● Communications with the donor​
● Reporting. Documentation. Analytics on the MH Project.
Lithuanian-Ukrainian Project "Resilientica", Organizer, and Facilitator of mental health
and community building activities in Kherson, and Chernigiv Region​
May 2024 - December 2024
● Organization of the psychological trainings
● Facilitation of the psychological trainings and the other activities for the
volunteers, local communities, the community leaders

Médecins Sans Frontières OСBA, Community Engagement Supervisor for Kharkiv and
Poltava regions​
March 2023 - January 2024
● Monitoring psycho-social community needs for Kharkiv, Poltava, Sumy
regions and advocating them to the project
● Establish and develop relationship with the communities ​
● Organization of the process of community engagement work
● Providing psycho education, increasing awareness of the available
psycological help they can obtain
● Developing the relationship with the key actors and steakholders. Work
on the mechanism of redirection and guidance of the beneficiaries and
advocacy

Médecins Sans Frontières OCA, Project Coordinator Assistant, worked in the field,
worked in Advocacy​
September 2022- March 2023
● Translate documents and act as an interpreter when needed​
● Written translation and adaptation of the texts​
● Assistance on communication process while the mobile clinics
● Monitor and report on key issues (security, risk, etc.) to the Project
Coordinator and provide support in analyzing contextual information,
through a sound knowledge of counterparts, in different administrations
in order to improve decision-making processes.
● File and update field contacts and correspondence (with other NGOs,
UN agencies, local authorities, media, etc.) in order to ensure information
sources' accuracy and its availability on a regular basis.
● Assist the Project Coordinator in the drafting of correspondences with
authorities and counterparts in order to ensure fluent and accurate
communication flows
● Assist the Project Coordinator in Internal and External Communication
sessions and events
● Execute clerk-related activities as well as prepare and conduct
briefings on the project context to new employees in order to facilitate
their integration onboard and within the project environment.
 ● Partnering and cooperation with NGOs operating in Kharkiv region
● Coordination of medical and humanitarian donations to the
beneficiaries
Research and advocacy of population’s needs, work with the “red flags”
and advocacy of survivors’ of violence needs

Médecins Sans Frontières OCA, Translator​
April 2022 - September 2022​
● Verbal translation​
● Written translation and adaptation of the texts​
● Assistance on communication process while the mobile clinics

Volunteer organizations ‘Food for Kharkiv people’, ‘EuroMaidan Kharkiv ‘Namet Vse
dlya Peremogy’, Volunteer, PR manager
Feb 24th 2022 - Summer 2022​
Since the russian invasion started in February I have been working as an individual volunteer,
and helped several volunteer organizations with the communication and promotion.​
● Website translation​
● Networking with the local actors for the organizations

IT Company ‘SKALE Labs’, Marketing and Sales Manager
Dec 2019 - Feb 2022 (paused for now)
● Performed marketing researches and analytics of the competitors
● Did some CEO analytics of the corporate website
● Created a customer database
● Managed a corporate Discord channel
● Onboarded and supported new customers, managed communications with the
community
● Developed customers relations (email correspondence)

IT Startup 'Galactic Exchange Inc.’, Executive Marketing and Sales Manager ​
Dec 2017 - Oct 2016
● Product specified on collecting, operating, and managing Big Data
● Developing Product and Customer Strategy
● Creating customers and partners databases. Managing and operating with them
● The first, second, and further customer outreaching
● Managing 2 Sales and Marketing managers in Marketing Department
● Building Sales Funnel and getting the deals ​
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​
Kharkiv Touristic Information Centre, Tourism Specialist and
 PR-manager ​
Oct 2016 - Aug 2016
● Created content for the social networks and corporate web-site
● Organized educational events
● Managed communications with the community

Amusement Park «S-park», Marketer and PR-manager
Oct 2014 - Jul 2014​
● Made a forecast on market demand​
● Created a development strategy for the park
● Prepared analytic reports
● Developed relationships with partners and contractors
● Prepared post-releases and content articles
● Organized online and off-line PR-campaigns

“Toy-Toy Ukraine”, Marketing Assistant and Advertising Manager ​
Apr 2014 - Aug 2013
● Created POSM for the company brands (shelf talkers, wobblers, posters, stoppers,
toppers, catalogs, stands).
● Coordinated maquette design and managed quality control of promo materials
● Controlled the design outlets in Kharkiv, Kyiv, Donetsk, Dnipro, Odesa, and Lviv.
Coordinated the merchandisers.
● Created and implemented promotional internet and POS campaigns. Organized a
program of Christmas discounts that resulted in an increase in sales by 40%
● Did copywriting and rewriting of the texts

Company “BudOsnova”, Internet Marketing Analyst
Jun 2013 - Aug 2013
● Analysis of construction materials markets and analysis of competitors’ websites.
Updated the content of the internet store databases
● Participated in the development of price strategies
● Set goals for the search engine optimization (SEO) team. Subsequent analysis of
promo- campaigns using Google Tools
● HTML – page-proofing
● Rewriting the texts
● Set up advertising campaigns

Event Agency «Shuba-Duba», Marketer
Sep 2011- Jan 2011
 ● Created positioning on the market
● Participated in creating a logo and a slogan
● Conducted marketing research
● Analyzed competitor’s strategies
● Formatted and expanded the client base
● Dealing with clients
● Created the event concepts
● Prepared the reports, made recommendations for future development

Education

2012-2006 National Technical University «Kharkiv Polytechnic Institute»
Department of Economic cybernetics and marketing management
Major: Marketing
Diploma: «Intellectual property promotion campaigns»

Courses and Seminars ​
​
January 2024- February 2025 - Kharkiv Media Club - lectures, workshops, and trainings for the
journalists​
May 2024 - December 2024 - Lithuanian-Ukrainian Project "Resilientica" - Knowledge and skills
on the First Psychologial Aid, methods, tools on MH support etc.​
Dec 2023 - January 2024 - Course "MH support for the militaries and their families" - South
Ukrainian National Pedagogical University by K.Ushinsky​
May 2023 - Trainers Tacmed Course, the Center of the Tactic Medicine "Shid"
Feb 2023 – Express course of tacmed, tac_med.ua
Feb 2023 – General overview on psychotropic medication and basic principles of its activity,
MSF
Autumn 2022 – Identifying and work with SGBV, MSF
Summer 2022 – Basics of Risk Management. Identifying and mitigation of the risks, MSF
Summer 2022 – Express course of tacmed, by Namet vse Dlya Peremogy
Summer 2022 - Different types of exploded objects, MSF
Summer 2022 - Chemical Attack Course, MSF
Spring 2022 – First Aid Crash Course, MSF
Nov 2021 - European Parliament Simulation, Young European Ambassadors
Dec 2021 – Panel Discussion with EaP and EU-based Youth Activists
Jun 2020 - Crisis Communications Course
Feb 2020 - current moment - Spanish classes
Nov 2019 ‘Effective Intercultural Communications’, Coursera
Nov 2019 ‘Integrated Marketing Communications’, Coursera
Oct 2019 ‘Anatomy of Business’, Seminar
Oct 2019 ‘Professional Business Writing’, Coursera
May 2015 ‘Communication technologies to building reputation’, Prometheus May 2015
Debates ‘Information war and the information security. Propaganda and new media’
Aug 2014 ‘Support for SMEs in entering the EU market’ by Open Dialog Foundation and
Civil Society Institute, Seminar, Kharkiv

Portfolio and recommendations: Available upon request

Languages: English (Upper Intermediate), Spanish (B1), Ukrainian (Native), Russian
(Native)

Software: SPSS 13.0, Figma

Hard Skills: event management, effective negotiations and presentations, business writing,
good communication and interpersonal skills, critical thinking, troubleshooting, and good
analytical skills.

Soft Skills: stress-resistant - I have been staying in Kharkiv since Feb 24th and helping here,
working closer to the frontline and on the deoccupied areas. I am also sociable, responsible,
self-organized, emotionally intelligent, a good team player with high relocation mobility with
out-of-the-box thinking.

Hobbies of peaceful life:
Social activities, theatre and performance, literature, art, traveling
War time hobbies:
Interviewing, advocacy, volunteering, connecting people

Contact Info:
What’s Up, Telegram, Signal, Viber: [відкрити контакти](див. вище в блоці «контактна інформація»),
E-mail: [відкрити контакти](див. вище в блоці «контактна інформація»)