Вікторія

RESUME

Viktoriia Serhiienko
Quality Analyst

CONTACTS
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)

Email: [відкрити контакти](див. вище в блоці «контактна інформація»)

Location: Ivano-Frankivsk, Ukraine

PROFILE
Quality Analyst with strong experience working with data, documentation, and process
evaluation. Skilled in identifying inconsistencies, improving information quality, analyzing
structured materials, and ensuring compliance with standards. Background in technical
documentation, business analysis, content quality control, and international
communication. Highly attentive to detail and systematic in work.

KEY SKILLS
• Data analysis and error detection

• Working with technical and business documentation

• Quality control of content and information

• Preparing analytical reports and summaries

• Compliance and standards verification

• Business communication in English and Ukrainian
• Handling set volumes of structured data

• Software: Microsoft Word, Excel, Google Workspace instruments, AI, Canva, InShot, etc.

WORK EXPERIENCE
Translator / Content Manager — ASTIM LLC, 2018–2025

– Analyzed and verified technical documentation

– Created, edited, and controlled information quality

– Translated technical specifications and manuals

– Communicated with international partners and processed inquiries

Associate Professor, Department of Translation — King Danylo University, 2009–2018

– Ensured quality of academic materials

– Standardized documentation and educational content

English Language Instructor — Vasyl Stefanyk Precarpathian National University, 2006–
2009

– Developed educational programs and ensured content accuracy

EDUCATION
MBA — University of the People, USA (2022–2025)

PhD in Philology (Germanic Languages) — PNU / Chernivtsi National University (2012–
2016)

LANGUAGES
English — Upper Intermediate (B2) - Advanced (C1)

Ukrainian — Native

ADDITIONAL INFORMATION
Analytical mindset and high attention to detail

Experience working with technical texts and structured information

Interests: business analytics, quality management, education