Olha

EDUCATION

Lviv Institute of Economics and Tourism
Specialist’s degree, Hotel and Catering
Business, 2016

Lviv Polytechnic National University
Specialist’s degree, Applied Linguistics,
Philology, 2015

OLHA ADDITIONAL EDUCATION

BULAVKINA Logos IT Academy
Excel courses, 2016
processing data, tables, charts, and formulas;
PERSONAL working with control elements, menu commands, and
INFORMATION objects.

Lviv Politechnnic National University
Highly adaptable and results-driven
Analyst with experience in fast-paced IT Performing Arts. Courses of Public Speaking
environments. Possess a strong using a combination of speech, gesture, music, dance,
combination of market research, sound, and spectacle to convey information to the
domain analysis, digital strategy, and viewer;
brand intelligence skills. Skilled at participating actively in theatrical performances at the
identifying market trends, evaluating university;
strategic initiatives, and providing mastering and applying public-speaking techniques;
actionable insights to support data- organizing mass events and university celebrations.
driven business decisions. Analytical
thinker with excellent communication
and interpersonal skills, able to
PERSONAL & SOFT SKILLS
collaborate effectively with cross-
functional teams and contribute to
achieving organizational goals. High adaptability and flexibility in dynamic
environments
Strong analytical and critical thinking skills
Creativity, initiative, and problem-solving
ability
Responsibility and meticulous attention to
CONTACTS detail
Leadership and team collaboration skills
Mobile: [відкрити контакти](див. вище в блоці «контактна інформація») Excellent communication and interpersonal
[відкрити контакти](див. вище в блоці «контактна інформація») skills
LinkedIn: Quick learner with ability to work under
[відкрити контакти](див. вище в блоці «контактна інформація») pressure
bulavkina-13a476190/ Time management and organizational skills
Data interpretation and insight generation
Ability to synthesize complex information for
decision-making

HOBBIES

Yoga
Travelling
Video editing
Literature
Theatre
LANGUAGES WORK EXPERIENCE

• Ukrainian — native, fluent
• Russian — fluent Project & Business Analyst, PR and brand
• English — C1 development manager
• German — B1+
SoftServe (2024-now)
Managed projects in Retail/CPG and Financial sectors,
TECHNICAL SKILLS ensuring alignment with strategic business objectives.
Collaborated with C-level executives and cross-
functional teams to optimize operational workflows and
• MS Word, PowerPoint — advanced
enhance business performance.
• Canva, Adobe Premiere Pro —
Conducted in-depth market research and competitive
intermediate
analysis, providing actionable insights to support
• Google Analytics, HubSpot —
executive-level decision-making.
intermediate
Analyzed complex business challenges, identifying
• Trello, Miro, Notion, Asana, Jira —
opportunities for growth, process improvements, and
advanced
efficiency gains (achieved 30% operational
• Staffbase — advanced
improvement).
• LinkedIn Sales Navigator — advanced
Developed and implemented strategies to enhance
• Social media (SMM) — advanced
corporate reputation and thought leadership for key
• Basics of Agile and Scrum, planning,
executives, including content creation and LinkedIn
risk management
publications.
Coordinated multiple high-priority projects, ensuring
ANALYTICAL & timely execution and prioritization of business
objectives.
RESEARCH SKILLS Provided data-driven recommendations for marketing
strategy optimization in line with market trends and
• Marketing research (market, emerging technologies.
competitors, product, customer)
• Analysis of macro- and
Market Research & Business Analyst
microeconomic trends
• SWOT analysis, identification of SoftServe (2021-2024)
company strengths and weaknesses Conducted comprehensive market research to assess
• Development of Account macro- and microeconomic conditions, target markets,
Development Plan (ADP) and Market customer behavior, industry trends, and competitive
Development Plan (MDP) landscape.
• Preparation of executive-level reports Performed in-depth analysis of client products and
and presentations services, identifying opportunities for product
• Search for M&A deals and patent development and strategic improvement based on
analysis (PatentSight) competitor and market data.
• Risk analysis and strategic planning Analyzed competitors’ strategies to evaluate client
• Identification of potential business positioning, uncover strengths and weaknesses, and
growth opportunities propose actionable business opportunities.
Developed Account Development Plans (ADP) and
Market Development Plans (MDP) grounded in trend
analysis, industry insights, and market challenges.
Delivered analytical insights across multiple industries,
including E-commerce, Retail, Healthcare,
Manufacturing, Automotive, Telecommunications,
Finance, Banking, and Insurance.
Assisted internal teams and partners in identifying
solutions aligned with client goals and long-term
business opportunities.
Compiled monthly, quarterly, and annual digests
summarizing client activity, technical updates, and
industry overviews to support real-time business
decisions.
MARKETING, PR, BRAND Designed and prepared executive-level presentations,
delivering data-driven insights to support client and
& STRATEGY internal decision-making.
Managed and curated LinkedIn profiles for executives,
• Development and optimization of creating technical posts, industry articles, and thought-
marketing strategy leadership content to enhance corporate visibility and
• Building PR campaigns and brand attract business opportunities.
Developed and implemented personal branding
management
strategies for executives to strengthen credibility and
• Managing social media content
market positioning.
(LinkedIn, Instagram, Facebook)
Identified key stakeholders, decision-makers, and
• Copywriting, writing press releases,
industry influencers, analyzing their interests to uncover
slogans, and advertising texts collaboration opportunities and growth drivers for
• Development of communication clients.
strategies for brand promotion Coordinated cross-functional teams (marketing,
• Creation of marketing materials: texts, product development, sales) to execute projects and
posts, brochures, catalogs campaigns on time and within budget, ensuring
• Managing LinkedIn pages for top measurable outcomes.
executives (C-level) Monitored project timelines, performed risk
• Optimization of processes in assessments, and optimized resource allocation to
PR/marketing projects maximize operational efficiency.
Built and maintained strong relationships with C-level
executives, ensuring transparent communication and
MANAGEMENT, alignment with strategic objectives.
Prepared data-driven executive reports and
ORGANISATION & presentations, providing actionable recommendations
COMMUNICATION that supported business strategy and growth initiatives.

• Team management, delegation, and Information & Patent analyst
motivation
• Organization of interdepartmental
PatentSight (2020-2021)
collaboration (marketing, sales, Prepared executive-level presentations and reports,
product, analytics) delivering data-driven insights to support strategic
• Planning, task prioritization, and decision-making.
deadline management Conducted stakeholder analysis, identifying key
• Negotiation and conflict resolution decision-makers and industry influencers to uncover
skills collaboration opportunities and growth drivers.
• Interaction with C-level specialists Developed and implemented personal branding
• Conducting presentations, meetings, strategies for executives to enhance credibility and
and conferences market positioning.
• Coordination of workflows and Managed content for executive LinkedIn profiles,
projects creating technical posts, industry articles, and thought-
leadership materials to increase corporate visibility and
attract business opportunities.
Coordinated cross-functional teams (marketing,
product development, sales) to execute projects and
campaigns on time and within budget, ensuring
measurable outcomes.
Monitored project timelines, performed risk
assessments, and optimized resource allocation to
maximize operational efficiency.
Built and maintained strong relationships with C-level
executives, ensuring alignment with strategic
objectives.
Provided actionable, data-driven recommendations
through reports and presentations to support business
strategy and growth initiatives.
COPYWRITING & English translator and teacher
CONTENT Online English School “CleverTeachers” (2019-
2021
• Writing texts for websites, social Analyzed students’ proficiency levels and learning
media, and print publications needs to design tailored educational plans and
• Writing biographies, film descriptions, materials.
and technical posts Assisted with document translation and proofreading,
• Editing, proofreading, and translation ensuring accuracy, consistency, and attention to detail.
(English ↔ Ukrainian/Russian) Developed and implemented structured learning
programs, adapting content based on performance
• Writing speeches, scripts, and
analysis and feedback.
presentations
Designed and delivered presentations to facilitate
• Preparing educational materials and
comprehension and enhance knowledge retention.
training programs
Monitored progress and assessed outcomes to provide
data-driven insights for optimizing teaching strategies.
CREATIVE & VISUAL
SKILLS Marketing Copywriter & Content Creator
Group of companies “Greenville” (2019)
• Designing presentations and Created, edited, and optimized content across multiple
marketing materials formats, including articles, advertising materials, and
• Video editing (Adobe Premiere Pro, social media posts (Facebook, Instagram, LinkedIn),
Canva) using insights to improve audience engagement.
• Creative content presentation Developed press releases, speeches, presentations,
(combining text, music, gestures, slogans, and promotional copy to support strategic
visuals) brand communication.
• Organization of cultural and charity Assisted with English translations, ensuring clarity,
events consistency, and accuracy of messaging across all
• Application of NLP techniques in materials.
communication Analyzed content performance and audience response
to inform data-driven adjustments in communication
strategies.
Collaborated with cross-functional teams to align
content initiatives with overall business and marketing
objectives.

SMM-Specialist & Content Analyst
SMM-agency “BESTDAY” (2018-2019)
Applied SEO strategies and digital marketing
techniques to enhance brand visibility across search
engines (Google, Yandex) and social media platforms
(Facebook, Instagram, LinkedIn).
Analyzed market opportunities, audience behavior, and
industry trends to develop data-driven brand promotion
strategies.
Utilized psychological and communication insights to
optimize engagement and drive website traffic.
Created and optimized text and visual content (articles,
marketing copy, photo materials) based on audience
analytics to strengthen brand presence.
Conducted market monitoring, client support, and
negotiations, ensuring alignment with business
objectives.
Evaluated marketing risks and optimized content
structure, tone, and page design to maximize audience
impact and conversion.
Researched target audiences using marketing tools and
contextual advertising, tailoring campaigns for
measurable results.
Collaborated with clients across multiple industries,
including construction, advertising, fashion, and
sociology, applying data-driven insights to improve
campaign performance.
Content Analyst & Creator
Movie websites (2017-2018)
Wrote narrative descriptions for movies and crafted
engaging actor biographies, optimizing content to
enhance audience engagement.
Applied audience targeting and segmentation
techniques to categorize films based on viewer
preferences and behavior patterns.
Monitored and analyzed engagement metrics through
interactive polls and movie rankings, providing insights
to increase participation and content visibility.
Utilized data-driven approaches to inform content
strategy and improve audience retention.

Specialist in the Quality Control Department
(QM Specialist & Data Analyst)
Leoni Wiring Systems UA GmbH (2016-2017)
Monitored and ensured product quality in compliance
with production standards, analyzing performance data
to identify errors and deviations.
Prepared, reviewed, and updated measurement
protocols and technical documentation to support
process accuracy.
Conducted data analysis to propose corrective actions
and develop strategies for improving operational
efficiency and productivity.
Created reports, documentation, and presentations to
facilitate internal and client communication.
Organized and conducted presentations, conferences,
and meetings with international clients and partners
(Slovakia, Austria, Germany, UK).
Managed professional correspondence and maintained
strong communication with international stakeholders.

Interpreter, Translator & Informational
Analyst
Translation agency “ABC” (2014-2015)
Performed translation and interpretation (English ↔
Ukrainian) for clients from diverse backgrounds,
ensuring accuracy and professional standards.
Conducted research and managed business
correspondence to optimize communication efficiency.
Created and designed content for websites and digital
platforms, ensuring linguistic accuracy and user-friendly
presentation.
Provided comprehensive linguistic support, including
editing, adaptation, and localization of materials.
Compiled annotations, abstracts, and supporting
documentation for publications and online content.
Established and maintained professional networks via
social media, leveraging insights for strategic
communication and outreach.