Olha

EDUCATION

Lviv Institute of Economics and Tourism
Specialist’s degree, Hotel and Catering
Business, 2016

Lviv Polytechnic National University
Specialist’s degree, Applied Linguistics,
Philology, 2015

OLHA ADDITIONAL EDUCATION

BULAVKINA Logos IT Academy
Excel courses, 2016
processing data, tables, charts, and formulas;
PERSONAL working with control elements, menu commands, and
INFORMATION objects.

Lviv Politechnnic National University
Highly adaptable and results-driven
professional with a proven track record Performing Arts. Courses of Public Speaking
in market research, domain using a combination of speech, gesture, music, dance,
intelligence, PR/branding, and digital sound, and spectacle to convey information to the
strategy. Skilled at analyzing complex viewer;
business challenges, identifying market participating actively in theatrical performances at the
trends, and providing actionable university;
insights to support client and partner mastering and applying public-speaking techniques;
engagement. Strong analytical thinker organizing mass events and university celebrations.
with excellent communication,
negotiation, and interpersonal skills,
adept at collaborating with cross-
PERSONAL & SOFT SKILLS
functional teams to achieve strategic
objectives. Experienced in developing
and implementing go-to-market • High adaptability and flexibility
strategies, strengthening brand • Creativity, initiative, empathy
positioning, and building long-term • Responsibility and attention to detail
partnerships that drive business growth • Leadership qualities
and organizational success.
• Strong communication and interpersonal skills
• Ability to learn quickly and work under
CONTACTS pressure
• Time management and organizational skills
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LinkedIn: HOBBIES
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• Yoga — maintaining balance, mindfulness,
and physical well-being
• Travelling — exploring cultures, gaining
inspiration, and broadening perspectives
• Video editing — creative storytelling through
visuals and sound
• Literature — reading and writing to expand
imagination and emotional intelligence
• Theatre — appreciation of performance art,
expression, and human emotion
LANGUAGES WORK EXPERIENCE

• Ukrainian — native, fluent
• Russian — fluent Domain Intelligence & PR/Brand
• English — C1 Development Manager
• German — B1+
SoftServe (2024-now)
Managed projects in Retail/CPG and Financial sectors,
TECHNICAL SKILLS ensuring alignment with client and business objectives.
Collaborated closely with C-level executives and cross-
functional teams to enhance operational synergy and
• MS Word, PowerPoint — advanced
client satisfaction.
• Canva, Adobe Premiere Pro —
Supported the development of long-term partnerships
intermediate
with key clients, strengthening trust and engagement.
• Google Analytics, HubSpot —
Analyzed business challenges and provided actionable
intermediate
recommendations to improve client outcomes and
• Trello, Miro, Notion, Asana, Jira —
operational efficiency.
advanced
Developed personal branding strategies for executives
• Staffbase — advanced
to enhance corporate credibility and market
• LinkedIn Sales Navigator — advanced
positioning, increasing visibility with clients and
• Social media (SMM) — advanced
partners.
• Basics of Agile and Scrum, planning,
Prepared and delivered executive-level presentations
risk management
and content for client engagement and relationship
building.
ANALYTICAL & Streamlined internal processes, achieving a 30%
increase in overall operational efficiency, improving
RESEARCH SKILLS client service delivery.
Coordinated multiple high-priority projects for
• Marketing research (market, executives, ensuring timely execution and alignment
competitors, product, customer) with strategic client objectives.
• Analysis of macro- and
microeconomic trends Business & Market Analyst
• SWOT analysis, identification of
SoftServe (2021-2024)
company strengths and weaknesses
• Development of Account Conducted comprehensive market research to assess
Development Plan (ADP) and Market macro- and microeconomic conditions, target markets,
Development Plan (MDP) customer behavior, industry trends, and competitive
• Preparation of executive-level reports landscape to support client and business strategy.
and presentations Performed in-depth analysis of client products and
• Search for M&A deals and patent services, identifying opportunities for product
analysis (PatentSight) development and strategic improvement based on
• Risk analysis and strategic planning competitor and market data.
• Identification of potential business Researched competitors’ strategies to evaluate client
growth opportunities positioning, uncover strengths and weaknesses, and
propose actionable business opportunities.
Developed Account Development Plans (ADP) and
Market Development Plans (MDP) grounded in trend
analysis, industry insights, and market challenges.
Delivered analytical insights across multiple industries,
including E-commerce, Retail, Healthcare,
Manufacturing, Automotive, Telecommunications,
Finance, Banking, and Insurance.
Assisted internal teams and partners in identifying
solutions aligned with client objectives and long-term
business growth.
Compiled monthly, quarterly, and annual digests
summarizing client activity, technical updates, and
industry overviews to support real-time decision-
making and strengthen client relationships.
MARKETING, PR, BRAND Designed and prepared executive-level presentations
for existing and potential clients, delivering actionable,
& STRATEGY data-driven insights to support strategic decision-
making.
• Development and optimization of Managed and curated LinkedIn profiles for executives,
marketing strategy creating technical posts, industry articles, and thought-
• Building PR campaigns and brand leadership content to attract new clients and partners
while strengthening corporate visibility.
management
Developed and implemented personal branding
• Managing social media content
strategies for executives, enhancing credibility and
(LinkedIn, Instagram, Facebook)
positioning within key markets.
• Copywriting, writing press releases,
Identified key stakeholders, decision-makers, and
slogans, and advertising texts industry influencers, analyzing interests to uncover
• Development of communication collaboration opportunities and growth drivers for
strategies for brand promotion clients.
• Creation of marketing materials: texts, Coordinated cross-functional teams (marketing,
posts, brochures, catalogs product development, sales) to execute high-impact
• Managing LinkedIn pages for top projects and campaigns on time and within budget,
executives (C-level) ensuring measurable outcomes.
• Optimization of processes in Ensured alignment among stakeholders and delivered
PR/marketing projects results that supported client objectives and business
strategy.
Monitored project timelines, performed risk
MANAGEMENT, assessments, and optimized resource allocation to
maximize operational efficiency.
ORGANISATION & Built and maintained strong relationships with C-level
COMMUNICATION executives, ensuring transparent communication and
strategic alignment.
Prepared data-driven reports and executive
• Team management, delegation, and presentations, providing recommendations that
motivation informed business strategy and growth initiatives.
• Organization of interdepartmental
collaboration (marketing, sales,
product, analytics)
Patent & Business Intelligence Analyst
• Planning, task prioritization, and
deadline management PatentSight (2020-2021)
• Negotiation and conflict resolution
skills Conducted analysis of foreign companies and their
• Interaction with C-level specialists patent portfolios to identify innovation trends,
• Conducting presentations, meetings, competitive advantages, and strategic opportunities.
and conferences Performed M&A research and evaluations to uncover
• Coordination of workflows and potential partnership, acquisition, and collaboration
projects opportunities.
Systematized corporate data, including subsidiary
structures, ultimate ownership, and financial
performance reports, to support executive decision-
making.
Analyzed product, technical documentation, and patent
data to define company development strategies and
inform future growth directions.
Provided actionable insights and recommendations to
strengthen client and partner engagement and support
strategic business initiatives.
 Language & Communication Specialist
COPYWRITING &
Online English School “CleverTeachers” (2019-
CONTENT
2021
• Writing texts for websites, social Taught English and German to adults and children,
media, and print publications adapting lessons to individual learning needs and levels.
• Writing biographies, film descriptions, Assisted with document translation and proofreading,
and technical posts ensuring linguistic accuracy and consistency.
Developed educational plans and curated learning
• Editing, proofreading, and translation
materials tailored to specific goals and audiences.
(English ↔ Ukrainian/Russian)
Designed and delivered engaging presentations to
• Writing speeches, scripts, and
support comprehension and learning outcomes.
presentations
• Preparing educational materials and
training programs Content & Brand Communications Specialist
Group of companies “Greenville” (2019)
CREATIVE & VISUAL
Created and edited written content across multiple
SKILLS formats, including articles, advertising materials, and
social media posts (Facebook, Instagram, LinkedIn).
• Designing presentations and Developed press releases, speeches, presentations,
marketing materials slogans, and promotional copy to support brand
• Video editing (Adobe Premiere Pro, communication.
Canva) Assisted with English translations and ensured clarity,
• Creative content presentation consistency, and high-quality messaging across all
(combining text, music, gestures, materials.
visuals)
• Organization of cultural and charity Digital Marketing & Client Engagement
events
• Application of NLP techniques in Specialist
communication
SMM-agency “BESTDAY” (2018-2019)
Applied SEO strategies and digital marketing
techniques to enhance brand visibility across search
engines and social media platforms.
Analyzed market opportunities and audience insights to
develop effective brand promotion tactics.
Utilized psychological and communication techniques
to increase engagement and drive traffic to client
websites.
Created text and visual content, including articles,
marketing copy, and photo materials, to strengthen
brand presence.
Conducted market monitoring, client support, and
negotiations to ensure alignment with business
objectives.
Evaluated marketing risks and optimized content
structure, tone, and page design to maximize audience
impact and conversion.
Researched target audiences using marketing tools and
contextual advertising to tailor campaigns effectively.
Collaborated with clients in diverse industries, including
construction, advertising, fashion, and sociology.
Content & Audience Engagement Specialist
Movie websites (2017-2018)
Wrote narrative descriptions for movies and crafted
engaging actor biographies to enhance audience
interest.
Applied audience targeting techniques to group films
based on viewer preferences and behavior.
Promoted engagement through interactive polls and
movie rankings, increasing participation and content
visibility.

Quality & Client Support Specialist
Leoni Wiring Systems UA GmbH (2016-2017)

Monitored and ensured the quality of manufactured
products in compliance with production standards.
Prepared, reviewed, and updated measurement
protocols and technical documentation.
Analyzed production data to identify errors, propose
corrective actions, and develop strategies for efficiency
improvement.
Created reports, documentation, and presentations to
support internal and client communication.
Conducted presentations, conferences, and meetings
with clients and partners from Slovakia, Austria,
Germany, and the UK.
Managed business correspondence and maintained
professional communication with international
stakeholders.

Translation & Client Communications
Specialist
Translation agency “ABC” (2014-2015)

Performed translation and interpretation (English ↔
Ukrainian) for clients from diverse backgrounds,
ensuring professional accuracy and etiquette.
Established and maintained professional contacts
through social media platforms.
Conducted research and managed business
correspondence to optimize communication efficiency.
Created and designed content for websites and digital
platforms, ensuring linguistic accuracy and user-friendly
presentation.
Provided comprehensive linguistic support, including
editing, adaptation, and localization of materials.
Compiled annotations, abstracts, and supporting
documentation for publications and online content.