Дмитро

DMYTRO TYSHCHENKO
BUSINESS PROCESS AUTOMATION SPECIALIST

ABOUT ME USE CASES
Entrepreneur with over 15 years of Sales & Order Processing
experience in business management Handling inquiries, lead qualification, booking coordination, reminders,
and transformation across Ukrainian and invoicing.
and EU markets. Marketing
Automation expert with a deep Multichannel content publishing, news parsing, post and visual
understanding of business generation.
architecture and cross-departmental Recruitment
workflows. Job posting, feedback collection, and automated candidate screening.
I implement systemic improvements, Management
optimize processes, and scale
Meeting notes and transcription, summary distribution, and action
operational efficiency.
point tracking.
Accounting & Reporting
Data collection from multiple sources, structuring, and automated
reporting.

CONTACT AUTOMATION & AI INTEGRATION
📞 [відкрити контакти](див. вище в блоці «контактна інформація») Integration of AI services for text, voice, and image
✉️ [відкрити контакти](див. вище в блоці «контактна інформація») processing
📍 Wrocław, Poland Development of chatbots (Telegram, WhatsApp, VoiceFlow)
for client communication
Using messengers as collaborative tools for internal team
workflows
Processing large datasets via APIs and webhooks
Seamless implementation into existing infrastructure without
LANGUAGES workflow interruptions
Ukrainian — Native
English — Advanced WHY WORK WITH ME
Polish — Intermediate
I focus on creating solutions that truly improve business
efficiency — not just automate for the sake of automation.
My experience in building a distribution company from scratch
taught me to see how a business works as a whole:
how departments interconnect and depend on each other,
CERTIFICATIONS where the critical control points are, and which reports actually
drive decisions instead of wasting time.
Google Project Management
(2023) I understand the logic and sequence of business processes and
Lean Management (2021) can optimize them with precision.
Business Design (2021) Later, when establishing a company presence in the EU, I
Complex Negotiation (2014) developed strong adaptability — learning to adjust products and
services to the realities of new markets and infrastructure.
This experience shaped my practical mindset: I know that what
works in theory often breaks in real life — and that’s exactly
where smart automation should step in.