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Anna

Customer support representative

Розглядає посади: Customer support representative, Logistics manager, Sales agent, Dispatcher, Team lead, Coordinator, Call-centre operator, Billing specialist
Місто проживання: Житомир
Готовий працювати: Дистанційно, Житомир
Розглядає посади:
Customer support representative, Logistics manager, Sales agent, Dispatcher, Team lead, Coordinator, Call-centre operator, Billing specialist
Місто проживання:
Житомир
Готовий працювати:
Дистанційно, Житомир

Контактна інформація

Шукач вказав телефон .

Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.

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CONTACTS
Anna Lohvyna
Ukraine
Customer Support Manager
[відкрити контакти](див. вище в блоці «контактна інформація»)

[відкрити контакти](див. вище в блоці «контактна інформація»)
WORK EXPERIENCE
Nov 2014 — May 2019
Human Resources Manager , American Company Remote
PROFESSIONAL • Administered payroll and employee benefits across multiple locations, minimizing
SUMMARY discrepancies and ensuring accuracy.

Dynamic and results-driven Customer • Ensured compliance with local, state, and federal employment regulations.
Support and Human Resources • Designed and delivered staff orientation and training programs to improve teamwork
professional with extensive experience and productivity.
in managing teams, improving • Enhanced employee retention and engagement through incentive programs and
operations, and ensuring excellent regular performance feedback.
client satisfaction. Skilled in employee
training, payroll administration, May 2019 — Present
accounts management, and Coach in Training ,
implementing best practices for
• Mentored female athletes and team managers, supporting personal and athletic
customer service.
development.
• Developed training programs focused on strength, agility, and technical skills.
• Promoted safe exercise techniques to reduce the risk of injury.

Aug 2019 — Aug 2020
Customer Support Manager, All Heart Home Care (Happy Call)
Remote
• Received inbound calls from patients and helped resolve their concerns and issues.
• Implemented high customer service standards and best practices to improve
satisfaction.
• Trained and mentored team members to enhance accuracy, productivity, and client
experience.
• Administered payroll and benefits, ensured compliance with regulations, and
supported onboarding and training processes.

Jul 2022 — Aug 2022

Sales Manager, Supplax Remote
• Provided and sold electrical services to clients.
• Managed incoming calls, emails, and documentation for multiple projects.
• Assisted clients with inquiries, followed up on transactions, and resolved complaints
promptly.

May 2025 — Sep 2025

Accounts Payable Manager, Pharmbills Remote
• Managed invoices and payments via cash and checks.
• Prepared weekly and monthly financial reports, ensuring accuracy and compliance.

EDUCATION
Sep 2002 - Jun 2007

Master’s Degree, Kiev National Economic University
LANGUAGES

English C1 - Advanced

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