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Ольга

Customer support manager

Розглядає посади:
Customer support manager, фахівець з логістики, касир
Місто проживання:
Київ
Готовий працювати:
Дистанційно, Івано-Франківськ

Контактна інформація

Шукач вказав: Телефон

Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.

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Personal Information

Name OLGA HUSIEVA

Contact details [відкрити контакти](див. вище в блоці «контактна інформація»)
E-mail [відкрити контакти](див. вище в блоці «контактна інформація»)
Nationality Ukrainian
Date of birth 29/06/1986

WORK EXPERIENCE

• Dates (from – to) April 2017 – now
• Name and address of employer IT company Infopulse Ukraine (Tietoevry Sweden)
• Type of business or sector IT
• Occupation or position held Sales and customer support specialist
• Project management;
• Invoicing;
• Contract management;
• Sales support;
• Communicating with Swedish customers;
• Working with erp invoicing systems; Edge CRM
• Dates (from – to)
• Name and address of employer
September 2013 – April 2017
• Type of business or sector
• Occupation or position held Language school “ABC group of companies”
education
Teacher of Swedish, primary school teacher
• teaching Swedish for kids and adults, level Starter – Intermediate;
• teacher of primary school
• interpreting at meetings and school events;
• working according to self-created program;
assisting in the office

• Dates (from – to)

September 2010 – October 2014
• Name and address of employer Language school “Smartfox”
• Type of business or sector education
• Occupation or position held Teacher of English and Swedish
• • teaching English and Swedish for adults, level Starter – Intermediate;
• interpreting at meetings and school events;
• working according to self-created program;
• assisting in the office.

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• Dates (from – to) September 2010- June 2012
• Name and address of employer Language school “Vezunchik”
• Type of business or sector education
• Occupation or position held Teacher of primary school

• Main activities and •
Planning and organizing activities for kids;
responsibilities Teaching of Grammar, Math, PE, Reading, Arts;
Organizing concerts and birthdays;
Communications with parents and other teachers.

• Dates (from – to) May 2009 – May2010
• Name and address of employer Dröse & Norberg nöjen (Dröse & Norberg entertainment); Sweden
• Type of business or sector managing
• Occupation or position held Travel agent
• Main activities and • managing every day and holiday family activities ;
responsibilities • Meeting foreigners at the airport, taking them to hotels or apartments;
• Interpreting;
• organizing tours around Sweden;
• working with hotels, transportation services;
• booking flights, assisting in visa obtaining;assisting in the office.

• Dates (from – to) September 2008-May 2009
• Name and address of employer Language school “Baby Elit”
• Type of business or sector education
• Occupation or position held Teacher of English
• Main activities and Planning and organizing activities for kids;
responsibilities Teaching of English;
Organizing concerts and birthdays.

• Dates (from – to) September 2005-August 2008
• Name and address of employer Secondary school 289
• Type of business or sector education
• Occupation or position held teacher of primary school
• Main activities and Planning and organizing activities for kids;
responsibilities Teaching of Grammar, Math, PE, Reading, Arts;
Organizing concerts and birthdays;
Communications with parents and other teachers.

EDUCATION AND TRAINING

• Dates (from – to) September, 2006 – February, 2008
• Name and type of organisation B. D. Grinchenko Kyiv Municipal Pedagogic University
providing education and training
• Principal subjects/occupational Primary education
skills covered
• Title of qualification awarded Complete high education
• Level in national classification

• Dates (from – to) September, 2001 – June, 2006
• Name and type of organisation Kyiv Municipal Pedagogic College
providing education and training
• Principal subjects/occupational Preschool education
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skills covered
• Title of qualification awarded Bachelor, Educator of preschool aged children
• Level in national classification n/a

Certificates
English language.
Upperintermediate level.
English school “Influence”;
English language;
Michael Gott International;
Swedish language,
Intermadiate level,
SFI School and Medborgian School
In Sweden.

PERSONAL SKILLS
AND COMPETENCES
Acquired in the course of life and
career but not necessarily covered by
formal certificates and diplomas.

MOTHER TONGUE UKRAINIAN

OTHER LANGUAGES
RUSSIAN
• Reading skills excellent
• Writing skills excellent
• Verbal skills excellent

ENGLISH
• Reading skills excellent
• Writing skills excellent
• Verbal skills excellent

SWEDISH
• Reading skills excellent
• Writing skills excellent
• Verbal skills excellent

SOCIAL SKILLS Working with people of different ages and backgrounds.
AND COMPETENCES Active participating in social life of school and college (contests, festivals, tours).
High ability to work in a team, to understand the goal and find the ways to reach it.
Wide experience in communicating with people from different countries and
nationalities during living in Sweden. Knowledge of traditions and customs of
different countries. Public speaking skills. Ability to adjust and adapt to a variety of
circumstances.
Knowledge of traditions and customs of different countries.

ORGANIZATIONAL SKILLS Experienced in obtaining visas, familiar with necessary documentation and
requirements.
AND COMPETENCES
Wide experience in organization of teamwork, activities, trips, tours.
Abilities to build up schedules and timetables.

TECHNICAL SKILLS MS Windows, MS Office, Internet , Excel, SharePoint, EdgeCRM, Outlook, Terp,
PowerPoint, Zoom, Skype
3

AND COMPETENCES

DRIVING LICENSE(S) Category B, 20.03.2008

REFERENCES Are available if required

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