Аніта

CV
Anita Mahdych
Ukraine
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Phone: [відкрити контакти](див. вище в блоці «контактна інформація») (Telegram / WhatsApp)

Desired Position

Data Quality Assistant / Data Entry / Chat Support (No Calls)
Employment Type: Part-time (up to 3 hours per day)
Expected Income: from $250/month (flexible)

Professional Summary

Detail-oriented and reliable specialist with experience in data quality control, manual data verification, and chat-based customer support.
Prefer structured, repetitive tasks in a calm remote environment.
Comfortable working independently and following clear guidelines.
Not interested in sales or phone-based support.

Key Skills
• Manual data verification & quality checks
• Data entry and content validation
• Chat and email support (no voice)
• CRM systems
• Attention to detail
• Following instructions and guidelines
• Time management in part-time workload

Work Experience

Data Quality Specialist (Manual DQ)
Pillar – Fornova (Remote)
Aug 2021 – Feb 2024
• Manual verification and correction of data feeds
• Quality control according to internal guidelines
• Identification and correction of inconsistencies
• Routine, repetitive data-related tasks

Chat Support Representative (Live Chat)
Pillar – Fornova (Remote)
Dec 2020 – Aug 2021
• Customer support via live chat only
• Communication using prepared scripts and instructions
• CRM system usage
• No phone communication

Customer Support Manager
Aviacontact (Remote / Hybrid)
Aug 2020 – Present
• Multilingual customer support via CRM system
• Text-based communication (chat/email)
• Processing requests and updating information

English / German Teacher
2016 – 2020
(early professional background; transferable skills: structure, consistency, responsibility)

Education

Donetsk National University (Vinnytsia)
BA — English Language and Literature (Teacher & Translator)

Vinnytsia State Pedagogical University
BA — Philology (English Language and Literature)

Languages
• Polish — Fluent (interview-ready)
• English — Upper-Intermediate (interview-ready)
• German — Intermediate

Additional Information
• Available for part-time remote work
• Prefer chat, email, and data-related tasks only
• Open to long-term cooperation