Олег

OLEH PACHKOVSKYI
PAYMENT MANAGER POSITION

PROFILE
E-commerce and operations professional with over 5 years of
experience in managing payment integrations, CRM automation, and
international procurement. Seeking the Payment Manager position at
Headway Inc. to optimize payment processes and enhance operational
CONTACT efficiency.

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WORK EXPERIENCE
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Lviv 2019 – Present

Co-Founder / Operations & E-Commerce Manager DOTYK, Lviv
- Managed operational, financial, and e-commerce activities
KEY SKILLS for a growing beauty brand
Payment Systems: WayForPay, - Coordinated procurement from China, including
LiqPay, MonoPay, Rozetka Pay, negotiation, payments, and logistics.
Prom-oplata - Integrated and configured multiple payment gateways:
CRM Integration: SalesDrive, WayForPay, LiqPay, MonoPay, Rozetka Pay, Prom-oplata.
WooCommerce, Finmap, - Ensured secure payment flows, refunds, and reconciliation.
Google Sheets
- Integrated SalesDrive CRM with two e-commerce stores,
Finance: reconciliation, cash-
achieving full synchronization of orders, payments, inventory,
flow, reporting
and client data via API.
Tools: Excel, Google Workspace
Languages: Ukrainian (native), - Implemented automation of invoicing and financial documentation.
English (Upper-Intermediate) - Reduced failed payments by 15% and improved conversion by 27%

EDUCATION:
2017-2021 - Getting a Bachelor degree in Ukrainian Catholic University on a program
Ethics Politics and Economy (faculty of Social science).
2024 - now - getting a Master degree in Ivan Franko National University of Lviv on a program
Public Management and Administration
Self-education:
September 2020 – December 2020 – studied the course «Entrepreneurial Mindset».
September 2019 – December 2019 – studied the course «Statistics and Econometrics».
July 2018 – participated in Summer School in Budapest «Corporate Social Responsibility».
April 2018 – June 2018 - preaccelerated program from the center of entrepreneurship UCU.
February 2018 –April 2018 – online course on Prometheus «The Economy for everyone»
Oleh Pachkovskyi

ACHIEVEMENTS

Built a cosmetics and skincare brand from scratch — from idea and visual concept to a fully
operating e-commerce business with stable growth and national recognition.
Set up and optimized all business processes: e-commerce management, logistics, warehousing,
payment integrations, and customer experience.
Implemented and synchronized CRM system SalesDrive across two websites with complete
document, stock, and payment integration — ensuring transparent and automated operations.
Configured multiple payment gateways (WayforPay, LiqPay, MonoPay, Rozetka Pay, Prom-oplata)
to enhance user convenience and conversion rates.
Managed import and export operations from China: sourcing products, supplier negotiations, quality
control, payments, and organizing logistics to Ukraine.
Demonstrated analytical thinking — conducted ongoing market analysis, identified profitable niches,
and launched trend-based product lines that boosted sales.
Oversaw marketing campaigns, pricing strategy, and product listing optimization on key Ukrainian
e-commerce platforms.
Led cross-functional teams in production, marketing, and logistics, ensuring synergy and continuous
process improvement.

VOLUNTEERING

May 2018 – June 2019 – member of the government Ukrainian Catholic University.
April 2018 - April 2019 - co-organizer of the event «Easter Together 2018, 2019»
March 2018 - May 2021 - co-organizer of intelleсtual games «Mind on».
December 2017 – assisted in the auction of paintings at a Charity Meeting for my university.
October 2017 – co-organizer of event «Eco week UCU».
August 2017 – sports instructor of a summer camp for scouts.

SOFT SKILLS AND HOBBIES

I am a communicative and diplomatic person who can negotiate with anyone.
I have strong problem-solving skills and can make effective decisions under pressure.
As a team player with natural leadership abilities, I easily adapt to new environments, motivate
others, and maintain a positive atmosphere with a good sense of humor.
In my personal life, I am passionate about sports (swimming and triathlon) and continuous self-
improvement.