Особисті дані приховані

Oksana Maienta
Product-Oriented Project Manager​
Specialization: Product Management / Project Management / Agile Delivery

Contact Phone: [відкрити контакти](див. вище в блоці «контактна інформація») Mail: [відкрити контакти](див. вище в блоці «контактна інформація») Location: Stryi, Ukraine

Professional Summary
Product-oriented Project Manager with 5+ years in IT, managing SaaS, B2B, government,
hospitality, and IoT projects. Led budgets up to 50K EUR, managed up to 7 concurrent projects
(including the company's largest account), and coordinated cross-functional teams of 25+
specialists. Strengthened Agile delivery predictability, improved team velocity, and enhanced
release stability through structured Scrum, Kanban, capacity planning, and risk management.
Known for clear communication, stakeholder alignment, and transforming complex workflows into
scalable systems.

Skills
Product & Strategy

●​ Product discovery support, requirements definition
●​ Feature prioritization (RICE, Value/Effort, MoSCoW)
●​ Roadmap planning & stakeholder alignment
●​ User needs analysis & feedback loops
●​ User journey mapping & experience optimization
●​ KPI tracking & data-informed decisions

Delivery & Project Management

●​ Agile (Scrum, Kanban), SDLC
●​ Backlog management & release planning
●​ Cross-functional coordination (Dev, QA, Design, Finance)
●​ Risk, scope, and dependency management
●​ Time allocation & capacity planning
●​ Process optimization & scalable workflows

Communication & Leadership

●​ Clear stakeholder communication
●​ Expectation alignment & transparency
●​ Workshop facilitation and requirement sessions
●​ Training, onboarding & adoption support
●​ Cross-team alignment at organizational level
●​ Conflict prevention through structure and clarity
Tools & Technologies:

Jira, Confluence, Zoho, OTRS, SAP, Figma, Google Workspace, Microsoft 365, Camunda 7 Modeler,
PHP/Laravel, Symfony, .NET, Angular, CI/CD, SaaS platforms, AI-productivity tools, Power BI

Professional Experience
unicrew | Project Manager/Product owner | June 2023 – Present

Project: Food Ordering Platform - Web+Mobile+Hardware

●​ Worked as a Product Owner / Business Analyst, owning requirement discovery, backlog
refinement, and clarification for internal tools and operational workflows.

●​ Led end-to-end delivery of a food ordering platform spanning mobile apps, backend
services, and IoT hardware.

●​ Coordinated cross-functional teams (engineering, QA, operations) across requirements,
releases, and stakeholder alignment.

●​ Improved operational processes and communication flows, contributing to stable and
predictable feature delivery.

●​ Managed and coordinated large operational teams, leading 25+ contributors during peak
delivery periods.​
Tools & Technologies: PHP/Laravel, Flutter, IoT

unicrew | Project Manager | June 2023 – Present

Project: Subsidy Management System (Government Sector)

●​ Led end-to-end development of a subsidy management system connecting parents,
schools, and government authorities.
●​ Defined and clarified requirements, working closely with stakeholders to align product
expectations and use-case scenarios.
●​ Coordinated cross-functional teams (Engineering, QA, Design), ensuring smooth,
transparent collaboration.
●​ Oversaw system integration and process optimization to create a user-friendly, reliable
experience.
●​ Managed risks, dependencies, and stakeholder expectations.​
Tools: Camunda 7 Modeler, PHP/Laravel, Nuxt.js

unicrew | Project Manager / Scrum Master | June 2023 – Present
Project: Internal Financial Management System

●​ Led planning, execution, and delivery of the internal finance platform.
●​ Acted as Scrum Master, facilitating all Agile ceremonies and promoting continuous
improvement.
●​ Defined functional requirements together with finance stakeholders and ensured alignment
across teams.
●​ Managed scope, timelines, risks, and reporting.
●​ Oversaw integrations with Jira and Zoho Books.​
Tools & Technologies: .NET, Angular

unicrew | Project Manager | June 2023 – Present

Project: Hotel Content & Distribution System

●​ Monitored product and delivery timelines, ensuring milestones were met across multiple
integrations.
●​ Supported product adoption and user training to increase platform efficiency and
engagement.
●​ Collected insights and system metrics to enhance functionality and AI-feature performance.​
Tools & Technologies: PHP, Symfony

unicrew | Project Manager | June 2023 – Present

Project: Snaplore — AI-Enhanced Collaboration & Knowledge Platform (Internal)

●​ Led development and rollout of a collaboration platform with AI-powered features.
●​ Facilitated Agile processes and groomed product backlog with stakeholders and designers.
●​ Coordinated product discovery activities, requirement refinement, and feature
prioritization.
●​ Ensured seamless integration with internal systems and maintained stable delivery
workflows.
●​ Improved user adoption through training, demos, feedback cycles, and UX refinement.

Meplato GmbH | Account Manager | Jul 2022 – June 2023

●​ Acted as a 3rd level Support for the B2B clients
●​ Ensured client satisfaction with company services

Meplato GmbH | Talent Acquisition Manager | Jul 2022 – June 2023

●​ Full candidate sourcing and first-round interviews.
●​ Managed company presence across social networks.
Meplato GmbH | Cloud Service Manager | Dec 2021 – Oct. 2022

●​ Customer onboarding, product integration, supplier enablement.
●​ L2 support, review calls, technical product consulting.

Meplato GmbH | Customer Service | Oct 2020 – Dec 2021

●​ Communication between customers and suppliers.
●​ Order support and procurement service.

TrendLineShop | Team Lead | Apr 2020 – Oct 2020

●​ Monitored team performance, provided feedback, ensured quality.
●​ Supported client communication and process improvement.

ATP Autoteile GmbH | Customer Support Agent | Sep 2019 – Mar 2020

●​ Upselling and cross-selling.
●​ Customer guidance and complaint resolution.

Certifications & Credentials
●​ Scrum Certification (PSM I), 2024
●​ IAM PM: Project Management Market Insights, 2023
●​ Prometheus: IT Project Management Basics, 2022
●​ Goethe Zertifikat, A2, 2018
●​ Pearson Test of English C1, 2018

Education
Drohobych Ivan Franko State Pedagogical University

●​ Master of Arts, English & German Philology, 2020
●​ Bachelor of Arts, English & German Philology, 2018
●​ Au-Pair Program in Rostock, Germany, 2018-2019