Особисті дані приховані

WORK EXPERIENCE

Social media manager “New Media Company
“

VOLOSHCHUK
Manage online campaigns for various clients, effectively increasing
brand awareness and customer loyalty - Increase popularity of

ALONA
social media accounts by 50%

English teacher for children (6-11 years old)

Developed interactive lessons that combined learning and gaming
techniques, increasing students' motivation. Used modern
PERSONAL QUALITIES
platforms and applications for effective learning. Achieved
significant progress in the level of knowledge of students by
Sociability - I can easily find a common adapting the program to their needs. Established trusting
language with people, adapt to different relationships with children and parents, which facilitated effective
communication and improved learning outcomes.
interlocutors and negotiate effectively.

Stress tolerance - I can stay calm in difficult Dropshipping manager
situations, quickly find solutions and work
under pressure without losing productivity. I was in charge of finding suppliers, analyzing the market and
selecting profitable products. Organized logistics and controlled
Organized - I manage my time well, know how the quality of customer service. Communicated with partners and
to prioritize and follow through. customers, increasing sales. Automated some of the work
processes, which helped to reduce time costs and increase work
Creativity - I like non-standard solutions, efficiency.

easily generate new ideas and implement them
in my work. Call center operator (DTEK)

Dedication - I always strive for Advised customers on the company's services, solved problematic
development, learn new things quickly and am issues and improved customer satisfaction. Developed stress
not afraid of challenges. resistance and the ability to quickly find solutions in difficult
situations. Achieved high results in terms of service quality and
Responsibility - I take the initiative, perform speed of processing requests.
tasks efficiently and on time.

Sales Manager (JastSchool)
Energy and positive attitude - I can motivate
myself and others, support team spirit and
Negotiated with potential clients and closed deals, increasin
charge others with enthusiasm.
conversion rates. Used various sales techniques and adapted
the approach to eac client. Analyzed the needs of clients and
offered them the mos appropriate courses, which contributed
to a high level of custome satisfaction.
 Sales Manager at an online women's clothing store
MY CONTACTS

Advised customers on the choice of goods, ensuring high quality of service.
Increased the average customer check through effective upselling strategies.
Managed the store's social media, which contributed to sales growth and
Phone (mobile): [відкрити контакти](див. вище в блоці «контактна інформація»)
attracting new customers.
E-mail: [відкрити контакти](див. вище в блоці «контактна інформація»)
Telegram : @work724t
Freelance (video production on demand)

I worked with various clients, creating creative videos for their requests. I
LANGUAGE SKILLS have skills in video editing, graphics and animation. I know how to work with
deadlines and organize my work for maximum productivity

Ukrainian-native Head of Department
Russian-C2
English-B2 I supervised the processes carried out by my subordinates. I worked with
Polish - A1 Excel spreadsheets and Google Docs. I wrote reports on the results we
achieved. I also analyzed and adjusted the work of my subordinates in
German - A2 accordance with the tasks set by my manager.

EDUCATION
KEY SKILLS AND ACHIEVEMENTS:
Lesya Ukrainka Volyn
National University
Communication and customer focus - I have extensive
I am still studying in the experience in communicating with clients, I know how
specialty 051 “Economics”, to find an approach to different people.
gaining important skills for my Sales and negotiations - I work effectively with
profession. objections, use closing techniques, and increase
customer loyalty.
Working with digital tools - I am proficient in CRM
systems, online platforms, graphic editors (Canva,
Adobe Premiere, CapCut, etc.).
Creativity and adaptability - I quickly find solutions in
non standard situations, I can work with different
projects at the same time.
Organization and independence - I manage my time
easily and plan my work effectively