Maria

MARIA BILYK
SENIOR IT PROJECT MANAGER / SCRUM MASTER | AGILE DELIVERY LEAD
[відкрити контакти](див. вище в блоці «контактна інформація») • [відкрити контакти](див. вище в блоці «контактна інформація») • Languages: English, French

PROFESSIONAL SUMMARY

Delivery-focused, quantitative Senior IT Project Manager and certified Scrum Master with 15+ years of experience directing large-
scale enterprise software delivery, cloud migrations, and platform modernization programs across global organizations (Estee Lauder,
GSCF, Sompo International, IQVIA, Bayer). Proven track record orchestrating multi-squad Agile (Scrum, Kanban, SAFe) and Hybrid
delivery frameworks leading distributed engineering, data science, QA, and DevOps teams from discovery to business-as-usual (BAU)
stabilization. Expert in sprint ceremonies, velocity and burndown tracking, capacity planning, dependency mapping, and rigorous RAID
(Risks, Assumptions, Issues, Dependencies) governance. Adept at bridging executive leadership (Steering Committees, C-Suite, VP)
and technical delivery teams, managing vendor/partner ecosystems, and enforcing strict quality gates, release management, and data
governance.

CORE COMPETENCIES & DELIVERY TOOLKIT

• Agile & Scrum Leadership: Scrum Ceremony Facilitation (Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews/Demos,
Retrospectives), Scrum Coaching & Maturity Assessments, Story Point Estimation, Velocity & Burndown Analytics, Definition of
Ready/Done (DoR/DoD).
• Program & Project Governance: End-to-End SDLC Management, Program Mobilization, Critical-Path & WBS Scheduling, RAID Registers &
Risk Mitigation, Stage-Gate Quality Audits, Scope Control & Budget Tracking, Vendor & Contract Management.
• Scaled Agile & Release Governance: Scaled Agile Framework (SAFe), Release Train Alignment, Release Planning & Sequencing, Go/No-
Go Decision Ownership, Cutover & Environment Readiness, Rollback Contingency Plans, Service Transition.
• Delivery & Collaboration Tooling: Jira, Jira Align, Confluence, Azure DevOps, ServiceNow, Microsoft Project (MSP), Smartsheet, Miro,
Power BI Executive Delivery Dashboards, Advanced Excel/Sheets.
• Technical & Enterprise Domain Exposure: Cloud Migrations, Salesforce (Sales/Service/Marketing), SAP Integrations (S/4HANA, IS-U,
FI/CO), API & Microservices, Data Pipelines (GCP BigQuery, Python, SQL), AI/ML Copilots & Automation Workflows.
• Stakeholder & Change Management: Steering Committee (SteerCo) Facilitation, Executive KPI Reporting, Tripartite Vendor Coordination
(Client/Vendor/SI), Operational Change Readiness, User Acceptance Testing (UAT) Governance.

PROFESSIONAL EXPERIENCE

Lead IT Project Manager & Scrum Master (Salesforce & Global Delivery) | Estee Lauder 06/2025 – 09/2026

• Multi-Squad Agile Delivery Governance: Directed delivery governance across 3 concurrent Agile development tracks; established standardized
Scrum cadences, sprint estimation protocols, and DoR/DoD benchmarks in Jira and Azure DevOps.
• Sprint Cadence & Backlog Prioritization: Facilitated bi-weekly sprint planning, daily scrums, and backlog refinement sessions with Product
Owners and technical leads, decomposing complex business roadmaps into testable user stories and tracking velocity.
• Scope, RAID & Dependency Management: Owned project scope control and managed end-to-end RAID registers; proactively mitigated
technical dependencies between front-end digital teams, core Salesforce architects, and backend integration squads.
• Release Management & Cutover Planning: Governed full release lifecycles, environment readiness gates, and production cutover plans;
minimized deployment disruption and established automated post-release operational health monitoring.
• Stakeholder Alignment & Executive Reporting: Chaired bi-weekly project steering reviews with VP-level sponsors and operational heads,
presenting transparent milestone health, sprint burndown reports, and delivery forecasts.
• Change Enablement & Service Transition: Formulated service transition frameworks, runbooks, and SLA operational models to ensure seamless
handover of new capabilities to Business-As-Usual (BAU) support organizations.

Project Manager & ERP/Platform Release Manager | GSCF (Global Supply Chain Finance) 03/2024 – 06/2025

• Enterprise Platform Migration Delivery: Managed the end-to-end IT delivery roadmap to migrate and extend legacy Peridot software onto the
scalable GSCF cloud platform, coordinating multi-disciplinary development, data, and QA squads.
• Release Management & Go/No-Go Ownership: Governed release management for multi-affiliate CRM-ERP platform deployments—sequencing
releases, coordinating environment readiness, managing cutover, and owning formal go/no-go decisions.

• Schedule & Critical-Path Tracking: Coordinated global release schedules, cross-regional dependencies, and active risk registers using Jira and MS
Project, maintaining transparent stakeholder communications across every cycle.
• AI Innovation Track Delivery: Directed the Agile pilot and full delivery track for an internal AI Copilot automating financial spreading, aligning
data scientists, software developers, and credit risk SMEs to achieve milestone delivery 4 weeks ahead of schedule.
• Data Governance & MDM Quality Gates: Enforced rigorous change control gates and master data management (MDM) validation checks as part
of release governance, ensuring compliant, business-ready data through each production release.
• Adoption Dashboards & SteerCo Reporting: Oversaw environment stabilization planning and tracked post-release adoption metrics through
executive Power BI dashboards, presenting progress directly to steering committees.

Senior Project Manager & Delivery Lead (Enterprise Governance & Platforms) | Sompo 09/2022 – 03/2024
International
• Program Mobilization & Scoping: Directed project and program mobilization, resource allocation, and baseline scoping for major enterprise
accounts, establishing robust Agile and Hybrid delivery disciplines.
• Account Governance & Executive Reporting: Chaired weekly governance meetings and produced steering committee packs for executive
leaders, providing complete visibility into program milestones, resource utilization, and budget burn.
• Incident & Escalation Governance: Owned and enforced timely incident escalation protocols in strict compliance with established SLAs,
operational risk policies, and regulatory standards.
• Change Management & Impact Assessments: Governed formal change control boards (CCB); monitored and tracked change implementation
requests, assessing downstream technical impact, and maintaining full requirement traceability.
• Partner & Vendor Orchestration: Managed day-to-day coordination between enterprise client leadership, internal delivery teams, and external
systems integration partners, ensuring on-time milestone sign-offs.

Scrum Master & Agile Delivery Lead (Salesforce & Cloud Data Solutions) | IQVIA 07/2021 – 09/2022

• Scrum Leadership & SAFe Framework Scaling: Acted as Scrum Master for cross-functional data engineering and Salesforce analytics squads;
supported the successful transition of delivery workflows into SAFe (Scaled Agile Framework) across distributed teams.
• Agile Ceremonies & Delivery Optimization: Facilitated high-engagement daily stand-ups, sprint planning, sprint retrospectives, and backlog
refinement sessions; optimized squad velocity by removing cross-team blockers.
• Knowledge Architecture in Confluence: Established and maintained comprehensive Confluence knowledge bases for data architecture, pipeline
schemas, and technical workflows, fostering operational transparency for stakeholders.
• Dependency Mapping & Delivery Tracking: Tracked critical-path deliverables and data pipeline dependencies using Jira boards and Agile
trackers, ensuring seamless synchronization across front-end and cloud data lake repositories.
• Sprint Showcases & Data-Driven Demos: Organized and facilitated high-impact sprint reviews and demos for business stakeholders, showcasing
working software, automated pipelines, and BI dashboards to drive rapid feedback loops.

Scrum Master & Technical Project Coordinator (Salesforce Architecture) | Sunshine Gasoline 01/2021 – 07/2021

• Scrum Ceremony Facilitation & Team Coaching: Led all Scrum events (sprint planning, daily stand-ups, sprint reviews, retrospectives) for
Salesforce architecture teams, driving high team engagement and actionable sprint commitments.
• Agile Maturity Assessment & Mentorship: Assessed organizational Agile maturity, establishing coaching tracks for engineering teams and
Product Owners on effective story point estimation, backlog refinement, and acceptance criteria.
• Definition of Ready & Done Governance: Introduced and enforced rigorous Definition of Ready (DoR) and Definition of Done (DoD) quality
gates, eliminating mid-sprint scope creep and reducing rework by 25%.
• Backlog Refinement & PO Partnership: Partnered closely with Product Owners to maintain the product roadmap, decompose epics into
granular user stories, and prioritize sprint backlogs in Jira.
• Progress Visibility & Stakeholder Reporting: Maintained transparent Jira dashboards, burndown charts, and executive milestone status reports,
ensuring clear alignment across peers and business sponsors.

Scrum Master & IT Project Manager (Salesforce & SAP Integration) | Allison Transmission 04/2020 – 01/2021

• Scrum Implementation & Agile Transformation: Championed the initial rollout of Scrum methodologies across enterprise integration teams,
configuring ServiceNow and Jira as primary project governance and sprint tracking platforms.
• Scrum Procedures & Ceremonies Leadership: Defined and embedded formal Scrum ceremonies, guiding distributed teams through daily stand-
ups, sprint planning, backlog grooming, and show-and-tell demo sessions.
• Cross-Platform Integration Tracking: Managed technical milestones for complex Salesforce CRM to SAP core ERP backend integration streams,
coordinating technical dependencies and API contract delivery.
• Team Coaching & Associate SM Mentoring: Coached engineering teams on Agile best practices, collaboration techniques, and self-organization;
mentored associate Scrum Masters in sprint facilitation and blocker removal.
• Story Decomposition & PO Alignment: Collaborated with Product Owners to decompose high-level business objectives into granular, INVEST-
compliant technical user stories and actionable tasks.

IT Project Manager & Scrum Master (Salesforce Pharma & Commercial Systems) | Bayer 01/2017 – 06/2019

• Concurrent Agile Stream Management: Served as dual IT Project Manager and Scrum Master leading multiple concurrent delivery squads in
delivering a large-scale Salesforce Pharma commercial platform on schedule.
• Sprint Cadence & Performance Optimization: Governed backlog management, daily stand-ups, sprint planning, sprint demos, and
retrospectives; tracked team velocity and burndown charts to continuously optimize squad output.
• Distributed Team Leadership: Directed nearshore and offshore development, Master Data Management (MDM), integration, and QA teams,
fostering high-accountability cross-functional collaboration.
• Steering Committee (SteerCo) Management: Prepared and animated Steering Committee presentations, management board meetings, and
daily operational stand-ups, reporting on milestone progress, budget health, and risk mitigation.
• UAT & Quality Assurance Governance: Managed UAT, systems integration testing, and defect triage cycles, ensuring deliverables complied with
corporate ITIL governance, audit standards, and HIPAA regulations.

EDUCATION & QUANTITATIVE RESEARCH

• PhD Candidate in Applied Economics Taras Shevchenko National University of Kyiv (2022 – Present)
• Master’s Degree (BAC+5) in Public Economics (Quantitative Economics) Université Paris 1 Panthéon-Sorbonne (2010).
• Selected Peer-Reviewed Research Publications (Econometric & Infrastructure Modeling):
• Analysis of PPP Agreement Structures across Critical Infrastructure Sectors (Grail of Science, 2024, DOI: 10.36074/grail-of-
science.02.08.2024.017).
• Analysis of Factors Governing Regional Public-Private Partnerships (Herald of Khmelnytskyi National University, Economic Sciences, 2025, DOI:
10.31891/2307-5740-2025-344-4-9).
• Economic Theory Evolution and its Impact on PPP Infrastructure Modeling (Grail of Science, 2024, DOI: 10.36074/grail-of-
science.15.03.2024.001).

CERTIFICATIONS & SPECIALIZED TRAINING

• Agile & Project Methodologies: Agile/Scrum Master Certification (SAFe, Scrum Alliance standards), ITIL Principles, Hybrid Delivery
Frameworks
• Salesforce Credentials: Salesforce Certified Administrator, Advanced Administrator, Platform App Builder
• SAP & Enterprise Systems: SAP All-in-One Solution Consultant Certification, SAP Business Objects Administration/Reports Development,
SAP FI/CO Business Processes
• Data & Risk Governance: HIPAA Security and Regulations Certificate, FTC/DOJ US Certificate in Analytical Techniques, Python Data
Science & BigQuery Analytics
• Financial & Derivative Training: Bank of America Hedging Instruments and Derivative Instruments Training