Yelyzaveta

LIZA SHEVCHENKO
Personal Assistant / Customer Support
Specialist (Remote)

Profile
Personal Assistant and Customer Support Specialist with
experience in administrative support, premium hospitality, and
international clients. Skilled in email communication, client
assistance, document handling, and daily business operations.
Detail-oriented, responsible, and comfortable working remotely in
fast-paced environments.

Personal skills ADMIN SKILLS
• Responsibility • Email management
[відкрити контакти](див. вище в блоці «контактна інформація») • Reliability • Data entry
[відкрити контакти](див. вище в блоці «контактна інформація»)
• Attention to detail • File organization
• Time management • Document preparation
[відкрити контакти](див. вище в блоці «контактна інформація»)
• Self-discipline • Scheduling meetings
• Fast learning • Order tracking
Cyprus
(open to relocation / remote)
Work Experience

2025 Lobby Ambassador

City of Dreams Mediterranean Casino Resort — Cyprus

Language Welcomed and assisted a guests
Escorted guests across hotel and resort facilities
Supported hotel reception and guest registration
• English — Working proficiency
Delivered premium customer service
• Ukrainian Completed professional trainings in client
• Russian — Native communication and service excellence

AVAILABILITY 2024 Customer Support Specialist (Office-based)

Kyiv, Ukraine
Full-time Provided customer support via phone
Part-time / Flexible
Handled customer inquiries and complaints
Worked in a structured office environment

Education
2023 Administrative Assistant (Part-time / On-demand)
Bachelor’s Degree —
Business Design Furniture Manufacturing Business — USA

Assisted business owner with daily administrative tasks
in progress Helped with email correspondence
Prepared documents and simple paperwork
Helped coordinate deliveries and orders with suppliers
Assisted with payments, insurance-related tasks, and material
orders
Update the company Instagram page
Provided general office support