Анна

Hanna Alenchenko
EXPERIENCE

Junior Manual QA
Vektor TMS | Remote
July 2025 – Present
• Performing manual functional testing of web application features
CONTACT • Validating requirements and expected behavior based on specifications and task
descriptions
• Dentifying and reporting bugs / defects with clear steps to reproduce
[відкрити контакти](див. вище в блоці «контактна інформація»)
• Verifying fixes and retesting functionality after updates
[відкрити контакти](див. вище в блоці «контактна інформація») • Collaborating with developers and management to clarify edge cases and system behavior
• Working with task and issue tracking tools (Linear)
Rīgā, Latvia

Inbound Logistics Administrator / SAP EWM User
Weber-Stephen Deutschland GmbH | Germany
December 2025 - July 2025
• Managing inbound deliveries, container receiving and seal verification
• Processing documentation and reporting for freight forwarders (Clasquin)
• Executing SAP EWM processes: inbound delivery confirmation, WT, HU/TU, bin & yard
operations
• Coordinating YMS activities (dock assignment, truck check-in/check-out, unloading control)
EDUCATION • Printing product and logistics labels (HU/TU, pallet, storage bin labels)
Master’s Degree in Economics • Handling returns and problem deliveries, resolving discrepancies
(International Business) • Supporting process improvements and maintaining high workflow accuracy
Faculty of International Economics
2012-2018 Logistics Operator (MTS/MTO)
RS Components GmbH | Germany
CERTIFICATIONS & January 2024 - December 2025
TRAINING
• Executed MTS/MTO, decanting and replenishment tasks across multiple storage zones
• Executing Basic ERP Processes with SAP • Performed picking, packing and quality control following safety and accuracy standards
S/4HANA • Worked with Manhattan WMS for inventory movements, order processing and location
• Warehouse & Logistics Processes – accuracy
Internal Training • Used Qubiscan for product volume measurement and optimization of packing materials
• AI For Everyone – Andrew Ng (Coursera) • Conducted stock checks (Bestandskontrolle) and supported process stability across the
• AI Tools & Digital Content Creation department
(Midjourney, Canva, generative AI tools) • Adapted quickly to multiple warehouse areas and workflow changes
• Project Management Basics (in progress)
• Computer System Validation (CSV) –
Fundamentals (in progress)
Customer Support Manager (Amazon FBA, USA)
2023
LANGUAGES • Handled customer inquiries for the US Amazon market
• Resolved order, return, and product-related issues
• English – B2
• Maintained high customer satisfaction and response quality
• Germany – A2
• Reduced negative feedback through effective problem resolution
• Ukraine – Native
• Coordinated with suppliers and logistics partners to resolve cases
• Russian– Native
• Ensured stable store operations with high customer satisfaction
SYSTEMS & TOOLS

• SAP ERP / SAP EWM Operations Manager
• Manhattan WMS (Warehouse Rooms & Rumors (Hospitality Business) Odessa
Management System) 2017 –2023
• YMS (Yard Management System) • Managed full-cycle hotel operations, including administration, budgeting, and operational
• MS Office planning.
• Linear / Jira • Led operational teams and coordinated internal processes.
• Qubiscan • Maintained operational documentation and compliance with internal standards
• Amazon Seller & FBA tools • Oversaw service quality, staff coordination, and daily operational workflows.
• Microsoft Office
• SharePoint
Sales & Operations Manager
• AI & digital content tools
UNO Design Hotel (Hospitality Business) Odessa
2013 – 2017
ADDITIONAL
• Managed operational and sales activities within hospitality services.
• Driving License: Category B • Developed sales strategies and partner relationships.
• Eligible for junior, support, trainee, • Supported quality management and staff training initiatives.
and operational SAP/ERP roles