Olena

Strategic Education Leader & Creative Manager
ESL Professional | Learning & Experience Designer | Creative Entrepreneur

OLENA DUDA PROFESSIONAL EXPERIENCE
01.08.1995
Corporate English teacher
[відкрити контакти](див. вище в блоці «контактна інформація») StarBud | 2023 - 2026 | Full-time hybrid ( Lviv + Remote )
Program Design: Spearhead tailored ESL curricula for corporate departments,
[відкрити контакти](див. вище в блоці «контактна інформація») focusing on industry-specific vocabulary, business negotiation, and technical
Lviv Sambir/ Toronto/ Prague writing.
Executive Coaching: Provide high-level communication support for leadership,
Remote/Hybrid (Lviv) including presentation coaching and professional correspondence refinement.
Strategic Collaboration: Partner with the HR department to align language training
10+ years of international with company-wide KPIs and employee development goals.
experience across Ukraine, Progress Analytics: Implement structured assessment frameworks and reporting
China, and North America. tools to track learner ROI and proficiency growth.
A proven entrepreneur who (And an "Executive Coaching" too — part language coach, part listener, part “let’s
scaled a private language figure out this email and your life at the same time” kind of support.)
school from the ground up
and currently drives
communication excellence Independent Creative, Educational & Social Projects
in corporate environments. Independent Creative, Educational & Social Projects 2022 – 2023
Expert in blending Took a professional pause during a personal transition while completing a Master’s
pedagogical expertise with in Art & Social Cultural Management. Continued independent creative/educational
brand strategy, project projects (Bomi English, “Khrestykom,” mini-flower farm @svitlo.kvit, @littlelights),
management, and LX collaboration with local partners, and ongoing professional development in
(Learning Experience) education, project management, and digital skills.
design to deliver high-
impact results.
Owner of a language school
SKILLS Balakay English, Bla Bla English | 2019 - 2022 | Sambir + ONLINE
Business Architecture: Successfully launched and scaled a language school from
Professional Expertise
Educational Leadership: Curriculum & LX Design,
concept to a self-sustaining business model.
Teacher Training, Workshop Facilitation, Mentorship. Operations & Leadership: Directed a team of 5 educators; managed recruitment,
Business & Management: Brand Strategy, Project pedagogical training, and daily scheduling to ensure consistent service delivery.
Management (PM), Operations, Budgeting, Client Full-Stack Branding: Executed end-to-end creative direction, including interior
Relations. design, visual branding, social media strategy, and web development (Wix).
Creative Direction: Content Strategy, Copywriting, Financial Management: Oversaw budgeting, pricing strategies, and client
Social Media Management, Creative Problem Solving. acquisition, maintaining a high student retention rate through quality control.
Technical & Digital (You could say I was working 25/8 like a busy bee, but I made it all work and kept
Design & Web: Wix, WordPress, Canva, Basic UX/UI everything running smoothly - Hooray!)
Principles, Graphic Design.
Operations: CRM Systems, Google Workspace, Project
Management Tools (Trello/Asana).
Senior ESL Teacher / Head of Department
Languages 2017 – 2021 | NovaKid, HelloKid, First Future (International Online)
English: C2 (Expert / Full Professional Proficiency) Academic Leadership: Mentored junior teachers and oversaw departmental
Ukrainian: Native quality standards for international online platforms.
Polish: A2 Instructional Excellence: Delivered high-impact lessons to diverse global
French & Latin: Basic / Academic Knowledge demographics, specializing in teen and adult education.

EDUCATION ESL teacher
Master’s in Creative Management | Marketing, PM, & 2017 | American Baby International English (Suzhou, Jiangsu, China)
Creative Economy
Master’s in International Relations | Communication & Instruction: Delivered immersive onsite ESL lessons to diverse age groups.
Negotiation (Incomplete) Planning: Created interactive, activity-based lesson plans and materials.
Bachelor’s in English Philology | Pedagogy, Psychology, Assessment: Tracked student progress and provided regular performance feedback.
& Translation Growth: Conducted demo lessons and supported school marketing events.
Leadership: Managed daily academic operations and mentored new staff.

CERTIFICATIONS
International Professional Experience
Inclusive Education: Tools & Practices – Harvard
2014 – 2017 | (USA / Canada / Ukraine)
Graduate School of Education
Project Management & UX Design – Google Communication & Media: Served as International News Editor (24tv.ua) and
Professional Certificate Customer Care Representative (Wentrum), managing real-time data and cross-
TESOL Certification – Global TESOL College border relations.
Leadership Program – UCU Business School (LvBS) Sales & Service: Gained high-stakes interpersonal experience through the Work &
Business & General English – Hanasa Language Travel program (USA) and consumer services (Toronto), refining bilingual
Center, Toronto negotiation skills.