Алла

ALLA GLUKHNO

PROFESSIONAL SUMMARY
Motivated and detail-oriented professional with a Certificate in Supply Chain Management and hands-on experience in operations, inventory control, team coordination, and customer service. Eager to launch a career as a Freight Dispatcher in the U.S. trucking and logistics industry. Strong ability to multitask, communicate effectively, and solve problems in fast-paced environments. Ready to apply logistics knowledge and quickly learn dispatch software, load boards, and routing systems.

CORE COMPETENCIES
• Logistics & Supply Chain Operations
• Shipment Coordination & Tracking
• Team Leadership & Staff Training
• Customer Service & Client Communication
• Inventory Management & Control
• Multitasking & Problem-Solving under Pressure
• Route Optimization & Scheduling (academic knowledge)
• Microsoft Excel & Office Suite

PROFESSIONAL EXPERIENCE
Store Manager
Golden Age Jewelry Retail Chain, Ukraine
2020 – 2023
• Managed daily store operations and supervised a team of sales associates, ensuring high standards of customer service and operational efficiency.
• Controlled inventory, merchandising, and stock replenishment — maintained accurate records and minimized discrepancies.
• Coordinated with suppliers and resolved logistical issues related to deliveries and returns.
• Trained and motivated staff to achieve sales targets in a fast-paced retail environment.
Warehouse Associate
Confectionery Packaging Warehouse, Israel
2018 – 2020
• Worked in a high-volume production and packaging environment, strictly following safety and operational procedures.
• Assisted with inventory receiving, storage, and distribution of goods.
• Supported efficient workflow and timely order fulfillment in a warehouse setting.
Sales Assistant → Administrator
Watsons Cosmetics Retail Chain, Ukraine
2016 – 2018
• Provided excellent customer service and product consultations.
• Assisted in inventory management, store organization, and merchandising standards.
• Handled administrative tasks and supported smooth daily operations.
General Operative
Munster Joinery, Ireland
2023 – 2024
• Supported manufacturing and logistics processes in a joinery production environment (details can be expanded if needed).

EDUCATION
Certificate in Supply Chain Management (NFQ Level 6)
Technical University of Shannon, Ireland
Relevant Coursework: Operations, Logistics and Supply Chain Management • Purchasing and Procurement • Distribution and Warehousing • Leadership and Management • Contract Law • Applied Practice
Software Engineering (NFQ Level 7)
National University named after V. O. Sukhomlynskyi, Ukraine
TECHNICAL SKILLS
• Microsoft Office Suite (Excel — advanced formulas, reporting; Word, Outlook)
• Inventory Management Systems & Retail POS
• Quick learner of new software (Load Boards, TMS, GPS tracking)
• Data Entry, Documentation & Reporting

LANGUAGES
• Russian — Native
• English — Upper-Intermediate (B2) — professional communication
• Ukrainian — Native