Максим

MAKSYM SHTEPA
AI Automator

Technical AI Automation Specialist with hands-on experience in designing
autonomous workflows and integrating LLMs into business processes. Proficient in
leveraging tools like n8n, Make.com, and APIs to build reliable integrations across
CRM systems, marketing platforms, and databases.
CONTACTS
[відкрити контакти](див. вище в блоці «контактна інформація») PROJECT EXPERIENCE
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AI-Powered Sales Intelligence & Deal Health System
Telegram: @fullchilling Link: View Project
LinkedIn Portfolio Tools: n8n, OpenAI API, Google Sheets, Telegram API, Klaviyo
Kyiv, Ukraine Tasks:
• Built an AI Agent for daily sales funnel analysis and Telegram reporting.
• Configured a weekly Deal Health workflow utilizing Loop Over Items and Sub-
HARD SKILLS workflows to aggregate CRM data.
• Implemented an AI scoring system with structured JSON outputs.
• Workflow Automation Result: Eliminated manual pipeline reporting and enabled proactive management
• API & Webhook Integration of high-risk deals.
• Prompt Engineering
AI-Powered Call Analysis Automation
• Marketing Automation
Link: View Project
• CRM Data Architecture
Tools: n8n, AssemblyAI, Claude, ChatGPT, Webhooks
• Business Process Analysis
Tasks:
• Automation Debugging
• Set up automated chains for audio transcription using AssemblyAI.
TOOLS • Implemented LLM prompts to extract key metrics (sentiment, topics).
• Configured automatic generation and routing of analytical reports.
• n8n, Make.com, Zapier Result: Drastically optimized the time spent on call reviews and successfully
• ChatGPT & OpenAI API implemented reporting.
• Claude, AssemblyAI
• HubSpot, Zoho CRM, Klaviyo
EDUCATION
• Airtable, Notion
IT School GoIT
• Google Workspace AI Automator Program | 2026
• Telegram Bot & Slack API
• REST APIs State University of Intelligent Technologies and Telecommunications
Master's degree in Telecommunications and Radio Engineering | 2013-2021
SOFT SKILLS

• Autonomous
• Results-oriented
• Critical thinking
• Problem-solving

LANGUAGES
English - Intermediate
Ukrainian - Native
Russian - Native