Роман

Roman Novikov
TechOps | BizDev | Antifraud & Billing | Media Buying

PROFILE
Kyiv, Ukraine
Tech‑savvy digital specialist with 7+ years of experience in Gambling,
[відкрити контакти](див. вище в блоці «контактна інформація»)
Betting and fintech projects, combining TechOps, BizDev, TeamLead,
@romanbizdev / [відкрити контакти](див. вище в блоці «контактна інформація») Antifraud / Billing management and Media Buying in different ways. I build
and scale brands from scratch, launch new GEOs, integrate and set up
LinkedIn
payment and CRM systems, optimize complex marketing and operational
processes. Strong ownership mindset, hands‑on approach and ability to
EDUCATION quickly design solutions in high‑risk, high‑speed environments.
Kyiv National University of Culture
and Arts WORK EXPERIENCE
2014 - 2020
HEAD OF SUPPORT
Master’s Degree in International Tourism
Fairmount Global Freight (USA based, project contract)
LANGUAGES December 2025 – April 2026
English — B2
Built the support department including processes, flows, knowledge base
Ukrainian — Native
and performance standards for the team.
Russian — Native
Handled day‑to‑day communication with US-citizens (calls, messengers).
Designed and tested a marketing model to attract new clients using Meta
CORE SKILLS
Ads and SMM, coordinating creatives, targeting etc.
Gambling & Betting operations, casino Participated in the development and implementation of a custom CRM
and bookmaker workflows system tailored to the company’s dispatch and support processes.
Antifraud & billing: risk rules and cases, Developed webstite for vehicle rentals with integrated and managed PSP.
KYC, chargebacks, payment routing,
cashier and PSPs management
BDM / TL / TECHOPS / OPERATIONS MANA G ER / ME D IA B UYE R
TechOps: VMs, anti‑detect browsers,
proxies, domains, infrastructure
BetGenius (iGaming)
coordination April 2024 - April 2025
Digital Marketing & Media Buying:
Led BizDev and operations for bookmaker projects, involving new
Google Ads, Meta Ads, creative
partners and acting as a bridge between all departments of the company
production, SMM, branding
as a C-level manager, giving tasks and coordginating.
BizDev & Operations: launching new
Developed infrastcture’s department from the scratch as BizDev and
GEOs, integrating payment providers,
Team Lead to ensure workability of the company at all.
setting up processes between
Managed and integrated technical stack (VMs, anti‑detect browsers, proxy
departments, vendor management
infrastructure) with payment systems to ensure stable and safe workflow.
Team management: hiring, onboarding,
Built brands for each GEO: researched info; coordinated and making
leading teams; mentoring and
visuals; SMM, created chatbots, managed Meta traffic, CRM integration, AI
cross‑functional coordination
Implementation, tested and launched new GEOs.
Tools & processes: CRM customization,
Set up and optimized landing pages with cloaking; domain purchasing etc.
landing pages and cloaking, AI, chatbots,
Tested, integrated and managed payment systems across multiple GEOs.
SMM, analytics‑driven decision making
Organized traffic acquisition using Meta / Google Ads, agency accounts,
Personal: attention to details, strategic
SIP traffic and other types of traffic (Telegram, forums etc).
vision, initiative, flexibility, creativity,
Customized CRM system under business processes, set up pipelines and
multitasking and leadership.
automations for sales, support, risk teams and other departments.
Hired, onboarded and mentored team members; built transparent
processes between departments and controlled their execution.
Roman Novikov
TechOps | BizDev | Antifraud & Billing | Media Buying

WORK EXPERIENCE
Kyiv, Ukraine

[відкрити контакти](див. вище в блоці «контактна інформація») ANTIFRAUD BILLING MANAGER / TECHO PS / ME D IA B UYE R

@romanbizdev / [відкрити контакти](див. вище в блоці «контактна інформація»)
NDA (iGaming / Crypto projects)
October 2020 – July 2023
LinkedIn
Owned the casino antifraud system: configured rules, monitored risk
cases, and coordinated work with KYC and support teams.
EDUCATION Developed our own anti-fraud system with the tech team including
Kyiv National University of Culture
using 3rd-party services to fraud prevention and AML compliance.
and Arts
Administered and integrated payment systems; created white pages for
2014 - 2020 payment providers and managed the whole cashier system of casino.
Master’s Degree in International Tourism Tested new GEOs (Tr1) end‑to‑end: payments, domains, creatives, traffic
sources and user flows.
LANGUAGES Drove traffic via Google Ads; managed domain integration and basic
English — B2 tracking setup, created static and video creatives.
Ukrainian — Native Managed proxy department, antidetect browsers, VMs and other
Russian — Native technical environment (created and set up domains, etc).
Tested third‑party products, searched for new solutions like AI and
CORE SKILLS implemented them into the existing stack.
Managed KYC and support departments: processes, tasks, complex
Gambling & Betting operations, casino
cases; worked with chargeback cases and disputes.
and bookmaker workflows
Participated in projects beyond gambling: crypto airdops and abusing;
Antifraud & billing: risk rules and cases,
nutra, IT courses and microfinance organizations advertising.
KYC, chargebacks, payment routing,
cashier and PSPs management
TechOps: VMs, anti‑detect browsers,
HEAD OF KYC / SUPPORT MANAGER

proxies, domains, infrastructure Global Marketing Group
coordination July 2018 - August 2020
Digital Marketing & Media Buying:
Promoted to Head of KYC after three months in an outsourced
Google Ads, Meta Ads, creative
support team.
production, SMM, branding
Managed verification of clients’ documents worldwide and unified KYC
BizDev & Operations: launching new
standards for internal teams and external partners.
GEOs, integrating payment providers,
Handled chargebacks, refunds and complex payment cases, working
setting up processes between
closely with payment providers and internal finance.
departments, vendor management
Built and documented processes for verification and payment‑related
Team management: hiring, onboarding,
workflows for scalability and training.
leading teams; mentoring and
cross‑functional coordination
CHIEF SPECIALIST
Tools & processes: CRM customization,
Ministry of Social Policy of Ukraine
landing pages and cloaking, AI, chatbots,
SMM, analytics‑driven decision making
August 2014 - July 2018
Personal: attention to details, strategic Worked with official documentation: preparation, processing, archiving
vision, initiative, flexibility, creativity, and support of internal workflows.
multitasking and leadership. Assisted in preparing presentations and materials for briefings, using
graphic editors and office tools.
Supported colleagues with document flow and administrative tasks in
a high‑responsibility government environment.