Serhii

Serhii Uspenskyi
Kyiv, Ukraine [відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація»)

Project Manager | SaaS, Web, Mobile & AI Projects

PROFESSIONAL SUMMARY

Project Manager with 9+ years of software industry experience, including 5+ years in Project
Management & Delivery, spanning project delivery, pre-sales, business analysis, and operations.

I managed web, mobile, SaaS, and AI projects (up to 3-5 simultaneously), leading international
distributed teams across the full software development lifecycle. I led and scaled a team from 4
to 12 members to deliver a complex IoT network management platform for a US startup that
later raised $7M in funding and achieved large-scale real-world adoption.

Developed and scaled the PM department, while managing and mentoring Project Managers and
improving delivery standards and processes.

Passionate about building new products from the ground up and turning clients’ ideas into useful
solutions.

CORE COMPETENCIES

Methodologies & Frameworks: Agile, Scrum, Kanban, Waterfall, RACI, SWOT, Lean
Project Management: Planning, WBS, Estimations, Risk, Resource & Release Management
Stakeholder Management: Discovery, Requirements Gathering, Client Management, Project
Demos, SOW & MSA Coordination.

TOOLS

PM & Delivery: Jira, Confluence, Trello, Slack, Clockify, Hubstaff
AI & Automation: Rovo AI, Codex, n8n, Make, Fireflies, PloyAI
Technical & Analytics: GitHub, GitLab, Vercel, Grafana, Tableau, 1Password
Design & Wireframes: Figma, Canva, Webflow

PROFESSIONAL EXPERIENCE

SPRINGS (AI & Software Development Company) | 2017 - 2026
Progressed from BDM to Project & Delivery Manager, CEO, and Head of Delivery & Operations

Coordinated software delivery and managed other project managers (PMO functions).
Personally managed 3–5 software projects simultaneously across the full delivery lifecycle,
including a strategic account generating $1M in revenue.
Led cross-functional teams of developers, QA engineers, designers, and technical leads,
managing scope, timelines, budgets, resources, risks, and stakeholder expectations.
Managed internal AI product development for 3.5 years across the full SDLC.
As CEO, scaled annual revenue from $800K to $1.4M, and doubled the team from 25 to 50.

Selected Projects

TimeGo (Workforce Management SaaS) - Web, Mobile, AI | 5 years

Purpose & Stages: Built a web and mobile workforce management platform covering
scheduling, employee management, time tracking, payroll-related workflows, and multi-
tenancy. Reached MVP in around 12 months and continued development for 5 years.
Role: Managed end-to-end delivery, client communication, releases, and ongoing
development with an international team of up to 8 people, while also coordinating other
PMs.
Scale: Scaled across the US and India, supporting real business customers and day-to-day
production operations.
Complexity: The production infrastructure suffered from failed deployments, accumulated
old versions, and manual server operations. I coordinated the migration to AWS ECS/Fargate,
including health checks, scaling, and automatic failover.
Result: Long-term growth of a strategic client account that generated over $1M in revenue.

IONI (AI Regulatory Compliance SaaS) - Web, AI | 3.5 years

Purpose & Stages: Built a complex multiple-agent AI system for regulatory compliance in
food manufacturing, evolving the product through 3 major pivots: from an AI customer
support assistant, to a general compliance agent, and finally to a specialized solution.
Role: Worked as Delivery & Operations Lead, covering product discovery, requirements,
prioritization, delivery coordination, demos, and customer feedback across development,
design, and business.
Complexity: Designed and tuned the LLM pipeline to minimize hallucinations, properly chunk
and retrieve large regulatory documents, and ensure agents used the right context when
generating compliance assessments.
Result: Led several validated iterations and built a specialized AI solution that monitors
regulatory changes and assesses their potential impact on food manufacturers.

Mesh++ (IoT Network Management Platform) - Web, Mobile | 3 years

Purpose & Stages: Built a web and mobile platform for managing IoT mesh networks,
including device monitoring, maps, configuration, and BLE connectivity. Delivered the MVP in
9 months, followed by around 3 years of continuous development.
Role: Managed end-to-end delivery and an international distributed team of up to 12 people,
coordinating web, mobile, backend, QA, and hardware-related dependencies.
Scale: Scaled across the US, Africa, and Asia, with the platform used by multiple real-world
customers to manage deployed IoT networks.
Complexity: Testing required physical routers located at the client’s site. The client shipped
prototype devices to our team, allowing us to perform on-site BLE synchronization and
mobile app testing.
Result: Successfully launched the product and continued its development for several years;
the client later raised $7M in funding and achieved large-scale product adoption.

EARLIER EXPERIENCE

Co-Founder, Delivery Lead | Sayen | 2016–2017
Led a web development studio through project delivery, operations and team coordination.

Co-Founder & COO | Begomsuda | 2012–2016
Managed eCommerce operations across sales, customer service, logistics, suppliers, inventory, and
international order fulfilment.

Legal Counsel | Kyiv Municipal Enterprise | 2013–2014
Represented the company in courts, supported contract and dispute matters.

EDUCATION

Master of Laws | Taras Shevchenko National University of Kyiv

CERTIFICATIONS & COURSES

Artificial Intelligence: Navigating Regulations & Standards | Udemy | 2024
Delivery in IT Outsourcing | ITBS | 2021
Introduction to Python | Hilell IT School | 2020

VOLUNTEERING

Mentor | Charity Fund “SOTNYKY” | 2024 - Present
I mentor initiatives and support fundraising to help raise resources for the Ukrainian Armed Forces.

LANGUAGES

English - Full Professional Proficiency
Ukrainian - Native