Ярема

YAREMA OVSIENKO
Content & CRM Specialist
[відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація») Kyiv, Ukraine

PROFILE SKILL SET
AI driven Content & CRM Specialist with 7+ years of experience working with digital systems, HARD SKILLS
content operations, and large-scale resource management in cryptocurrency and fintech-
related products. Skilled in AI content localization (25+ languages), workflow optimization, and • CRM / CMS Systems Management
identifying and resolving system-level issues.
• Content Localization & Multilingual
Strong background in cross-functional collaboration, team training, and process improvement, Content (25+ languages)
with hands-on experience supporting product development from scratch. Known for a proactive
mindset, fast execution, and the ability to adapt in high-paced environments. • AI Tools for Content Creation (GPT,
Claude, Gemini)
Experienced in working in high-load, fast-paced environments with tight deadlines.
Additionally, I bring strong communication and sales skills, developed through hands-on client • Workflow Optimization & Process
work, allowing for a deep understanding of user needs and creating content that drives Improvement
engagement and results.
• Cryptocurrency & Fintech Domain
Knowledge
EXPERIENCE
• Cross-functional Team Collaboration
Senior Content Manager 09/2018 - 05/2026
• Content QA & Bug Reporting (Azure)
Space Whale Kyiv, Ukraine
• Utilized AI tools extensively for content creation, localization, and data processing with over • Database & Resource Management
5 years of experience.
• Managed, structured, and optimized digital resources within the company’s CRM system. • Training & Onboarding (Content
• Contributed to product development from scratch by identifying critical issues and Managers, Product Owners)
proposing effective solutions and improvements.
• Localized and translated content into 25+ languages using AI tools (GPT/Claude). • Task Management & Sprint Planning
• Created news, digests, and analytical content on cryptocurrency trends and events.
• Trained new employees, including Product Owners and Content Managers, on CRM structure • Google Docs / Google Sheets
and workflows.
• Conducted online training sessions and developed internal guides for CRM usage. • Basic HTML
• Created landing pages, published content (WordPress, Elementor, Beaver Builder).
• Performed manual QA testing of websites and content; reported bugs via Azure. • Basic CSS
• Lead content team operations: planned tasks, managed workload distribution, and ensured
timely sprint delivery. • Basic knowledge of REST API
• Contributed to product development by identifying critical issues and proposing solutions,
improving product quality. • Postman API knowledge
• Managed large-scale content databases with over 100,000 resources, ensuring alignment
with existing system logic. SOFT SKILLS
• Prepared company presentations and handled documentation (including legal materials)
• Strong communication skills
Personal Trainer 2015 - 2018
• High level of honesty
Atletico Fitness Club Kyiv, Ukraine
• Conducted personal training sessions tailored to individual client goals. • Ability to cooperate with multiple
• Provided guidance on nutrition and lifestyle adjustments. departments
• Consulted clients based on health data and test results.
• Monitored client progress and adjusted training programs accordingly. • Flexibility and adaptability in different
environments
Sports Nutrition Sales Consultant 2014 - 2015
BSP Store Kyiv, Ukraine • Readiness for different types of work
schedules
• Advised customers on sports nutrition products and supplements based on individual needs
and goals.
• Positive mindset and willingness to learn
• Provided product recommendations and built strong customer relationships. new skills
• Managed product placement and in-store merchandising.
• Conducted inventory checks and stock control. • Attention to Detail & Accuracy

EDUCATION • Fast-Paced Environment Adaptability

Master of Agricultural Entomology 09/2009 - 07/2014 • Leadership, onboarding, and mentoring
capabilities
NULES of Ukraine Kyiv, Ukraine

LANGUAGES
English Proficient (B2) Russian Native

Ukrainian Native