Anton

Anton Kushnerevych
Administrative Support | Operations Support | Client Communication
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Summary
Detail-oriented and organized Administrative and Operations Support specialist with experience in
customer communication, process coordination, CRM systems, scheduling, and daily business support in
retail and entertainment environments. Strong multitasking abilities, attention to detail, and a proactive
approach to record management and team assistance. Proficient in Microsoft Office, Google Workspace,
1C, and modern digital tools. Upper-Intermediate English (B2). Comfortable working in multilingual and
international settings.
Experience
SpaceVR Kharkiv, Ukraine
Administrator 06.2024 - 10.2024
• Coordinated daily operations and managed the club’s premises and equipment during shifts

• Handled customer bookings, scheduling, and inquiries through the CRM system

• Provided high-quality client service and resolved guest requests in a timely manner

• Assisted in organizing and conducting VR entertainment events and group sessions

• Maintained accurate records of inventory, finances, and client data

https://spacevr.com.ua/ua/

MConnection Kharkiv, Ukraine
Customer Support Specialist 10.2020 - 03.2021
• Managed high volume of incoming customer inquiries and complaints via hotline and other channels

• Documented customer issues, tracked resolution processes, and ensured compliance with service
quality standards

• Supported the sales team with customer retention activities and record keeping

• Maintained up-to-date information in internal systems and databases

Chudo-Market Kharkiv, Ukraine
Salesperson-Cashier 05.2024 - 09.2024; 05.2025 - 09.2025
• Managed cash register operations, inventory control, and product quality monitoring in a large retail
chain

• Performed daily stock management, reporting, and merchandising tasks

• Delivered excellent customer service in a fast-paced environment

https://chudo-market.ua/

John-Personal GmbH Nesse-Apfelstädt, Thuringia, Germany
Warehouse worker 10.2025 - 05.2026
• Performed order picking, packing, inventory management, and shipping in an international logistics
warehouse (FIEGE)

• Worked effectively in a multilingual team while following strict procedures and safety standards

• Contributed to efficient workflow and accurate order fulfillment

https://www.johnpersonal.de/
Skills
Administrative & Coordination
Task management, scheduling, customer communication, process support, record keeping

Tools
Microsoft Office (Word, Excel, Outlook), Google Workspace, CRM systems, 1C (retail & warehouse), Notion

Additional
AI tools (Grok, Claude, Gemini, etc.), data entry and reporting

Soft Skills
Multitasking, attention to detail, adaptability, teamwork in multicultural environments
Languages
English
B2 (Upper-Intermediate)

Ukrainian
Fluent/Native

German
Elementary/Beginner