Mirabelle

Mirabelle Ihewunwa
Executive sales Manager
Mirabelleihewunwa​@gmail.com [відкрити контакти](див. вище в блоці «контактна інформація») Lagos

SUMMARY
Results-driven Sales Manager with over 6 years of experience driving revenue growth, business development,
customer acquisition, sales operations, and team leadership across B2B and B2C markets. Proven track record
of exceeding sales targets, improving customer retention, developing high-performing teams, and
implementing strategic sales initiatives that deliver measurable business results. Skilled in CRM
management, sales forecasting, negotiation, consultative selling, account management, and customer
relationship management.

PROFESSIONAL EXPERIENCE
Sales Manager 04/2025 – 05/2026
BrightWave Distribution
• Managed a high-volume B2B sales pipeline and client portfolio.
• Expanded the distributor network by 20% across strategic markets.
• Maintained a 94% client retention rate through proactive relationship
management.
• Conducted market research and competitor analysis to identify growth
opportunities.
• Prepared sales forecasts, pipeline reports, and performance dashboards.
Sales Manager 01/2024 – 03/2025
WikiFx
• Managed inbound sales operations and qualified between 80–120 leads daily.
• Improved lead-to-client conversion rates by over 20% through structured follow-up
strategies.
• Managed CRM pipelines containing over 1,000 active prospects monthly.
• Guided clients through onboarding, KYC verification, account activation, and
funding processes.
• Collaborated with marketing and customer success teams to improve onboarding
and retention.
Account Executive 01/2023 – 12/2023
Mgver
• Managed the full B2B sales cycle from prospecting to deal closure.
• Generated and managed over 100 qualified leads monthly.
• Exceeded monthly sales targets by up to 120%.
• Developed strong relationships with executives, founders, and business owners
across various industries.
• Delivered tailored consulting solutions to improve client business performance.
Sales Manager and Customer Service 12/2021 – 12/2022
Novacare Retail Group
• Led and supervised a team of 10 sales representatives.
• Implemented KPI tracking systems that increased productivity by 25%.
• Developed and executed sales strategies that increased product penetration.
• Conducted sales training focused on objection handling, negotiation, and closing
techniques.
• Managed key client relationships and resolved escalated customer issues.

EDUCATION
Bachelors of Education
University of Nigeria
Second Class Upper Division
SKILLS
Technical Skills Core Competence
Salesforce CRM • Sales Leadership
• HubSpot CRM • Business Development
• Microsoft Office Suite • Strategic Planning
• Google Workspace • Revenue Growth
• Sales Analytics & Reporting Tools • Customer Acquisition
• LinkedIn Sales Navigator • Lead Generation & Prospecting
• Customer Relationship Management Systems • CRM Management
• Team Leadership & Coaching
• Account Management
• Customer Retention
• Sales Forecasting
• Negotiation & Closing
• Market Analysis
• Performance Management
• Client Relationship Management

LANGUAGES
English

VOLUNTEER EXPERIENCES
Member, IFeed Charity Network, Nigeria | April 2024 – Present
Coordinated meal distribution to underserved communities.
•

Assisted in organizing fundraising events and campaigns.
•

TOOLS & TECHNOLOGIES
Office & Productivity: Google Workspace & Microsoft Office
•

•Design & editing: Canva, Capcut
Communication: Slack, Zoom, Substack
•

Management: Clickup, Notion
•

Social Platforms: Instagram, TikTok, WhatsApp
•

Analytics & Marketing: Meta business suite, Google Analytics
•

KEY ACHIEVEMENTS
• Increased customer acquisition by over 25% through strategic prospecting and relationship management.
• Consistently exceeded sales targets by 100–120% across multiple roles.
• Expanded distributor networks by 20% across key markets.
• Improved team productivity by 25% through KPI implementation and performance tracking.
• Maintained customer retention rates exceeding 90%.