Мілена

Milena Lysak
Nationality: Ukrainian Phone number: [відкрити контакти](див. вище в блоці «контактна інформація»)

Email address: [відкрити контакти](див. вище в блоці «контактна інформація»)
Website: [відкрити контакти](див. вище в блоці «контактна інформація»)
Home: (Ukraine)

EDUCATION AND TRAINING

Bachelor's degree and Master's degree with honors
Taras Shevchenko National University of Kyiv
City: Kyiv | Country: Ukraine | Field(s) of study: Faculty of Law

Student during Flex program
Southeast Polk High School [ 2015/08/19 – 2016/07/19 ]
Address: 7945 N E University Ave, 50327 Altoona (United States)

WORK EXPERIENCE

JTI Ukraine – Kyiv, Ukraine
Website: https://www.jti.com/
Duty Free General Manager Assistant
[ 2019/06/30 – 2020/06/30 ]
• Managed document operations, including visa arrangements, document renewals, and ongoing support with
contract execution for Duty Free team events.
• Organized senior leaders events by preparing visas and invitation letters, negotiating with Duty Free partners,
coordinating travel logistics, and creating detailed agendas for business meetings.
• Prepared and maintained Travel & Expense (T&E) reports, ensuring accuracy and compliance.
• Oversaw the Contract Approval System, uploading and processing necessary documents such as contracts and
amendments for approval related to team events.

JTI Ukraine – Kyiv, Ukraine

Legal Specialist
[ 2020/07/31 – 2020/11/30 ]
• Provided comprehensive legal support in corporate law matters, including obtaining and renewing licenses,
registering storage locations for tobacco products, and overseeing notarial certification and legalization of
documents. Conducted legal analysis of current and draft legislation affecting the company’s business
activities.
• Offered legal support to foreign employees and their family members by organizing timely acquisition and
renewal of work and residence permits, tracking original documentation, and ensuring compliance with
employment requirements.
• Supported internal stakeholders by drafting, reviewing, and finalizing contracts, ensuring legal accuracy and
alignment with company policies.
• Managed the organization and execution of the Extraordinary Shareholders Meeting in 2020, including
obtaining, collecting, and submitting required documents, and coordinating communications with outside
counsels and shareholders.
• Organized and prepared for the mandatory annual financial statement audit tender, ensuring compliance with
quarantine restrictions, publishing tender documents, securing shareholder approval of the auditor, and
coordinating approval within the group through the MEMO/BAP systems.

JTI Ukraine – Kyiv, Ukraine

Corporate Communications Specialist
[ 2020/12/31 – 2022/06/30 ]
• Collaborated closely with the Corporate Affairs & Communications Manager and Director to develop and
implement communication strategies aimed at positioning JTI with key stakeholders, including media relations
and digital strategy.
• Managed internal communications, including drafting and distributing emails, weekly newsletters, and
company announcements, ensuring alignment with JTI’s communication goals.
• Responsible for writing, editing, and translating communication materials, adhering to JTI’s style guide to
ensure clear, high-quality messaging.
• Selected, filtered, and proofread weekly newsletters for JTI departments to maintain consistency and
relevance.
• Supported the adaptation of global communication campaigns for the Ukrainian market, ensuring cultural and
contextual relevance.
• Monitored media coverage and public sentiment, providing actionable insights to senior management.

JTI Ukraine – Ukraine

Corporate Communications Manager
[ 2022/06/30 – 2025/02/28 ]
• Developed and implemented an internal communication and engagement strategy for the launch of the
Ploom flagship product, which included educational video digests, internal communication info-triggers, and
an online event featuring a local influencer that attracted ~ 400 participants and achieved a 75% engagement
rate.
• Created impactful content across various platforms, including regular live Town Halls (bi-weekly basis with ~
350 participants), weekly email digests, and corporate social media (Workplace, Telegram), enhancing internal
communication and fostering community.
• Led crisis communication initiatives during the onset of the full-scale war in Ukraine, ensuring timely and
accurate messaging for employees and stakeholders.
• Spearheaded a cultural change campaign with the Management Team, introducing new behavioral pillars
aligned with company values. Organized two online events with an Agile coach and a Ukrainian mountain
climber, as well as two offline events for the supply chain employees, to strengthen team cohesion. Conducted
several focus groups to assess strengths and identify improvement areas within the supply chain and
commercial teams.
• In 2024 launched a refreshed InspiredByYou recognition program, honoring employees who inspire their
teams, contributing to the share joy cultural pillar.
• Led the social projects, including "Saint Nicholas: Share Warmth with Children from De-occupied Territories"
and initiatives to enrich libraries in Izium with Ukrainian books, etc.
• Contributed to the cross-functional BeWell team, focusing on employees’ mental, emotional, physical, and
financial well-being. Assisted in organizing webinars to support employee well-being, charity auctions,
providing communication support through corporate channels to ensure effective outreach.
• Coordinated internal communication initiatives, resulting in our local Workplace group ranking among the top
10 most active globally within JTI. The 2023 annual engagement survey indicated that internal communication
is a strong area for the organization.

Head of corporate digital communications and loyalty programs at PUMB Unit
[ 2025/02/28 – 2026/08/31 ]
• Designed and implemented a strategic internal digital communications framework to improve information
flow and employee engagement across the bank.
• Launched targeted internal campaigns and content initiatives to support key corporate messages, cultural
values, and strategic priorities.
• Developed and integrated employee loyalty and recognition programs that reinforce motivation and promote
a positive workplace culture.
• Partner closely with senior leadership to craft clear, authentic, and impactful communications that engage
employees and support strategic priorities.
• Collaborate closely with HR and department leaders to ensure communication consistency and alignment with
overall business goals.

• Lead and support a motivated team of three professionals, fostering a strong team spirit, collaboration, and
continuous professional development.
• Build and lead cross-functional efforts to implement digital tools and platforms that enhance employee
experience and engagement.
• Monitor best practices and new technologies in internal communications and employee engagement
• Ensure all communications adhere to corporate governance and compliance standards.

SKELAR

Culture and Engagement Manager
[ 2025/09/01 – 2026/04/30 ]
• Successfully launched and managed a company-wide Recognition Program, including a promotional campaign
across two countries, driving employee engagement and adoption.
• Planned and executed large-scale internal events across two countries, including the company anniversary
celebration and New Year event.
• Launched and managed a regular internal news digest, improving awareness and alignment across distributed
teams.
• Enhanced the company-wide All Hands format by introducing a more structured communication framework,
increasing clarity and engagement.
• Co-created and launched branded employee merchandise, strengthening company culture and employee
experience.
• Led internal communication support for company-wide initiatives, employee engagement programs, and
culture-building projects.
• Partnered with cross-functional teams, including Design, Employer Brand, and Operations, to deliver internal
campaigns and employee experience initiatives.
• Coordinated engagement activities and communication programs for international teams, fostering
connection and alignment across locations.

LANGUAGE SKILLS

Mother tongue(s): Ukrainian

Other language(s):
English
LISTENING C1 READING C1 WRITING C1
SPOKEN PRODUCTION C1 SPOKEN INTERACTION C1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

HONOURS AND AWARDS

Honours and awards Regional winner of the international science competition Google Science Fair 2012. First
Ukrainian finalist of the competition, held at the headquarters of Google, USA, California, Palo Alto (Link)Winner of
the international program of the future leaders of the Flex State Department of the USA