Сервіс пошуку роботи №1 в Україні
Ніл
Спеціаліст техпідтримки
- Розглядає посади:
- Спеціаліст техпідтримки, Backend програміст, програміст django
- Вік:
- 26 років
- Місто проживання:
- Харків
- Готовий працювати:
- Дистанційно
Контактна інформація
Шукач вказав: ТелефонЕл. пошту
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/18969333/
Завантажений файл
Версія для швидкого
перегляду
Це резюме розміщено у вигляді файлу. Ця версія для швидкого перегляду може бути гіршою за оригінал резюме.
NYL SOROKA
Customer Support Representative
PROFILE
Customer-oriented support specialist with strong written English and a solid
technical background as a backend developer. Comfortable working across
multiple apps, SaaS platforms and CRM systems, and quick to learn new tools.
Calm and empathetic under pressure, with a proactive, problem-solving approach
to resolving customer issues end to end. Experienced in managing several tasks at
CONTACT once, prioritizing effectively and keeping accurate records.
Oslo, Norway
EXPERIENCE
[відкрити контакти ](див. вище в блоці «контактна інформація»)
[відкрити контакти ](див. вище в блоці «контактна інформація») Customer Support Representative
[відкрити контакти ](див. вище в блоці «контактна інформація») Namecheap | 3.2022 – 8.2022
LinkedIn • Responded to and resolved customer inquiries via email in clear, professional
English.
CORE SKILLS • Handled complaints, offered solutions and alternatives, and followed up to
ensure resolution.
▪ Customer support & care
• Recorded and updated customer information in internal systems as required.
▪ Written communication in English
▪ CRM & data entry Freelance Musician and Tour Guide
▪ Problem-solving & troubleshooting Self-employed | 2015 – Present
▪ Multitasking & prioritization • Communicate and build rapport with clients and audiences from diverse
▪ Adaptability & empathy cultural backgrounds.
▪ Conflict resolution • Lead mountain tours, creating a welcoming atmosphere while taking
responsibility for the group’s experience and safety.
TECHNICAL
Volunteer Backend Developer
▪ Confident with apps & SaaS tools Open UA Norway | 2026 – Present
▪ Python · Django · REST APIs • Develop backend services for a volunteer organization supporting refugees.
▪ PostgreSQL · Git · Docker • Collaborate with cross-functional project teams, contributing practical and
▪ Stripe / payment integrations creative solutions.
LANGUAGES
EDUCATION & TRAINING
Ukrainian — Native
Russian — Native Bachelor / Music
English — Upper-Intermediate [B2] Kharkiv National University of Arts | 2019 – 2023
Norwegian — Elementary [A2]
Developing apps with SQL, Databases, and Django — Course from
IBM
Coursera (online) | 2026
• Fundamental database concepts, such as SQL, ORM, creating a web-app with
Python and Django to persist, process, and present data.
Advanced Django and REST Framework — Course from Codio
Coursera (online) | 2026
• Backend development with Python, Django and DRF: REST APIs, database
optimization, caching and security.
Customer Support Representative
PROFILE
Customer-oriented support specialist with strong written English and a solid
technical background as a backend developer. Comfortable working across
multiple apps, SaaS platforms and CRM systems, and quick to learn new tools.
Calm and empathetic under pressure, with a proactive, problem-solving approach
to resolving customer issues end to end. Experienced in managing several tasks at
CONTACT once, prioritizing effectively and keeping accurate records.
Oslo, Norway
EXPERIENCE
[
[
[
LinkedIn • Responded to and resolved customer inquiries via email in clear, professional
English.
CORE SKILLS • Handled complaints, offered solutions and alternatives, and followed up to
ensure resolution.
▪ Customer support & care
• Recorded and updated customer information in internal systems as required.
▪ Written communication in English
▪ CRM & data entry Freelance Musician and Tour Guide
▪ Problem-solving & troubleshooting Self-employed | 2015 – Present
▪ Multitasking & prioritization • Communicate and build rapport with clients and audiences from diverse
▪ Adaptability & empathy cultural backgrounds.
▪ Conflict resolution • Lead mountain tours, creating a welcoming atmosphere while taking
responsibility for the group’s experience and safety.
TECHNICAL
Volunteer Backend Developer
▪ Confident with apps & SaaS tools Open UA Norway | 2026 – Present
▪ Python · Django · REST APIs • Develop backend services for a volunteer organization supporting refugees.
▪ PostgreSQL · Git · Docker • Collaborate with cross-functional project teams, contributing practical and
▪ Stripe / payment integrations creative solutions.
LANGUAGES
EDUCATION & TRAINING
Ukrainian — Native
Russian — Native Bachelor / Music
English — Upper-Intermediate [B2] Kharkiv National University of Arts | 2019 – 2023
Norwegian — Elementary [A2]
Developing apps with SQL, Databases, and Django — Course from
IBM
Coursera (online) | 2026
• Fundamental database concepts, such as SQL, ORM, creating a web-app with
Python and Django to persist, process, and present data.
Advanced Django and REST Framework — Course from Codio
Coursera (online) | 2026
• Backend development with Python, Django and DRF: REST APIs, database
optimization, caching and security.
Схожі кандидати
-
Customer support specialist
35000 грн, Дистанційно -
Спеціаліст підтримки
Дистанційно, Київ , ще 2 міста -
Менеджер з підтримки клієнтів
30000 грн, Дистанційно -
Оператор технічної підтримки
30000 грн, Дистанційно, Одеса -
Customer support representative
30000 грн, Дистанційно -
Спеціаліст із працевлаштування іноземних клієнтів
35000 грн, Дистанційно, Запоріжжя
Порівняйте свої вимоги та зарплату з вакансіями інших підприємств:
Резюме кандидата розміщено за адресою: https://www.work.ua/resumes/18969333/